Critical Communication Emergency Notification System Administrator (34448) Job a

Critical Communication Emergency Notification System Administrator (34448)

Myticas's direct client is seeking Everbridge System Administrator/Project Lead for a 24+ month contract role located in Waukegan, IL. The position is hybrid with three days onsite each week.

Top Skills & Experience

• Experience using Everbridge or a similar crisis/incident management platform.
• Technical proficiency in system administration and integration.
• Experience creating incident templates, task lists, conducting drills, creating groups and rules.
• Bachelor's degree in Information Systems, Communication, Technical & Security, plus 5 years of related experience.
• Must be local to Illinois and willing to work 3 days onsite per week.

Job Responsibilities

• Manage user access and system permissions to ensure secure and appropriate usage.
• Configure notification templates and incident communication workflows to optimize response strategies.
• Integrate the Everbridge platform with other business systems and applications as required.
• Monitor overall system performance, proactively addressing potential issues and ensuring reliability.
• Troubleshoot technical problems, providing timely resolution and support to users.
• Maintain up-to-date documentation and ensure compliance with organizational policies and standards.
• Verify data integrity from system interfaces and maintain accurate data sources.
• Serve as the primary liaison between business stakeholders and Everbridge account management/support teams.
• Coordinate and communicate with users, regional security teams, crisis response teams, and business functions for effective operational alignment.
• Deliver system training sessions and user onboarding to drive adoption and competency.
• Lead change management, governance, and implementation activities for Everbridge-related projects.
• Provide support and guidance for Everbridge product roadmap planning and execution.

Required Qualifications

• Experience with Everbridge or similar crisis/incident management platforms.
• Technical proficiency in system administration and integration.
• Strong organizational, communication, and problem‑solving skills.
• Ability to work with cross‑functional and global teams.
• Understanding of compliance, documentation standards, and change management processes.

Job Details

Seniority level: Mid‑Senior; Employment type: Contract; Job function: Information Technology; Industry: Administrative and Support Services.