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Myticas Consulting

Myticas Consulting is hiring: Critical Communication Emergency Notification Syst

Myticas Consulting, Waukegan, IL, US, 60087

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Critical Communication Emergency Notification System Administrator (34448) Myticas's direct client is seeking Everbridge System Administrator/Project Lead for a 24+ month contract role located in Waukegan, IL. The position is hybrid with three days onsite each week. Top Skills & Experience Experience using Everbridge or a similar crisis/incident management platform. Technical proficiency in system administration and integration. Experience creating incident templates, task lists, conducting drills, creating groups and rules. Bachelor's degree in Information Systems, Communication, Technical & Security, plus 5 years of related experience. Must be local to Illinois and willing to work 3 days onsite per week. Job Responsibilities Manage user access and system permissions to ensure secure and appropriate usage. Configure notification templates and incident communication workflows to optimize response strategies. Integrate the Everbridge platform with other business systems and applications as required. Monitor overall system performance, proactively addressing potential issues and ensuring reliability. Troubleshoot technical problems, providing timely resolution and support to users. Maintain up-to-date documentation and ensure compliance with organizational policies and standards. Verify data integrity from system interfaces and maintain accurate data sources. Serve as the primary liaison between business stakeholders and Everbridge account management/support teams. Coordinate and communicate with users, regional security teams, crisis response teams, and business functions for effective operational alignment. Deliver system training sessions and user onboarding to drive adoption and competency. Lead change management, governance, and implementation activities for Everbridge-related projects. Provide support and guidance for Everbridge product roadmap planning and execution. Required Qualifications Experience with Everbridge or similar crisis/incident management platforms. Technical proficiency in system administration and integration. Strong organizational, communication, and problem‑solving skills. Ability to work with cross‑functional and global teams. Understanding of compliance, documentation standards, and change management processes. Job Details Seniority level: Mid‑Senior; Employment type: Contract; Job function: Information Technology; Industry: Administrative and Support Services. #J-18808-Ljbffr