Asset Living is hiring: Assistant Community Manager in Atlanta

Assistant Community Manager

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Company Overview
Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US.

Assistant Community Manager
The Assistant Community Manager is responsible for overseeing, under the supervision of the Community Manager, the everyday operations and financial functions of the housing community. You will play a vital role in the delinquency and collection of rent to optimize the property's cash flow and financial position. You will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration & risk management in the absence of the Community Manager.

Essential Duties & Responsibilities

• Financial Management
  Responsible for posting all payments and income received from all applicants, current residents, and non-current resident accurately, timely, and efficiently. Responsible for processing and reconciling daily all account receivables. Monitor and follow up on bad debt to include preparation of late notices, resident and guarantor contact, and filing evictions. Responsible for helping the property meet budgeted revenues, expenses, and Net Operating Income. Responsible for posting of all charges to resident and non-current resident accounts; to also include bill back of utilities where applicable. Responsible for all end-of-the-month closing procedures and reporting. Maintain accurate and organized records; audit resident files to ensure accurate records. Responsible for walking units and posting all move-out charges, statements, and security deposit refunds.
• Personnel Management
  Daily onsite attendance required. Use consistent techniques & company directives to screen, hire, train, coach, and develop onsite staff. Ensure staff effectiveness through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks. Promote harmony and quality job performance of staff through support and effective leadership. Ensure staff compliance and consistency with Company policies and procedures. Strategic leasing management: ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems accurate and up to date. Implement marketing strategies & systems put in place by the annual marketing plan. Deal with resident complaints, concerns, and requests to ensure resident satisfaction. Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.). Effectively show, lease, and move in prospective residents.
• Administrative Management
  Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff. Maintain property appearance and ensure repairs are noted and completed on a timely basis. Assist with supervision of all business functions related to operations. Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, contractors, dealing with inadequate service).

Education / Experience

• High School Diploma or Equivalent; Bachelor’s degree preferred or two years experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Ability to understand and perform all onsite software functions; basic computer skills required.
• Must have basic knowledge of Fair Housing Laws and OSHA requirements.

Physical Requirements

• Employee regularly required to remain in a stationary position, often standing or sitting for prolonged periods, communicate with others, repeat motions that may include wrists, hands, and/or fingers, assessing the accuracy, neatness, and thoroughness of work.
• Employee frequently required to move about to accomplish tasks or move from one worksite to another.
• Employee occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, move self into different positions to accomplish tasks in various environments including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs. in all directions, lift and place objects up to 25 lbs, operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, be able to work overtime, weekends, night hours (emergencies) work in small and/or enclosed spaces, traverse flat and non-flat terrain, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, be exposed to hazardous chemicals.

At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual’s relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays.

Salary Range: $25.00 per hour to $27.00 per hour

This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Marketing and Sales