Seneca Resources is hiring: Technical writer (IT) in New York

Technical Writer – Data Modernization Initiative

Location

Long Island City, NY (Hybrid)

Position Status

Contract to Hire

Position Description

We are seeking a skilled Technical Writer to support a large-scale Data Modernization Initiative (DMI) within a major public health agency. This initiative aims to transform siloed and legacy data systems into a connected, resilient, and sustainable data ecosystem that empowers data‑driven decision‑making and public health response.

The Technical Writer will play a key role in documenting and improving IT processes, policies, and workflows that underpin this modernization effort. The ideal candidate is both analytical and creative — able to translate complex technical processes into clear, user‑friendly materials while identifying opportunities for process improvement and efficiency.

This position is ideal for professionals passionate about technology, data governance, and public service, with a focus on Azure Cloud technologies, data integration, and IT modernization.

Responsibilities

• Collaborate with IT, data, and operations teams to document existing systems, policies, and processes.
• Develop clear, concise, and comprehensive documentation, including process maps, standard operating procedures (SOPs), user guides, and technical manuals.
• Analyze workflows to identify inefficiencies, bottlenecks, and areas for optimization within data and IT operations.
• Present findings and actionable recommendations to IT leadership with supporting analysis and implementation steps.
• Create and maintain knowledge base articles, FAQs, and training materials for internal and external users.
• Design or update process diagrams and visual documentation using Visio or similar tools.
• Manage version control and maintain documentation repositories in SharePoint.
• Serve as a liaison between technical teams and business stakeholders, ensuring technical concepts are translated into accessible language.
• Support change management initiatives by developing communication plans and training content.

Required Skills/Education

• Bachelor’s degree in Information Technology, Technical Communication, Computer Science, or a related field.
• 3+ years of experience as a Technical Writer or Documentation Specialist in IT or data‑driven environments.
• Strong understanding of process improvement methodologies and workflow analysis.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Visio) and documentation tools.
• Familiarity with Azure Cloud environments, data governance, or public health data systems is a plus.
• Experience interpreting and visualizing data to support business and technical decisions.
• Strong visual communication skills for creating infographics, process visuals, and flowcharts.
• Excellent critical thinking, organizational, and communication skills, with attention to detail.
• Ability to manage multiple projects, adapt to change, and collaborate in a diverse, cross‑functional environment.

About Seneca Resources

At Seneca Resources, we are more than just a staffing and consulting firm — we are your trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to federal agencies, we connect talented professionals to impactful opportunities that shape industries.

When you join Seneca, you join a community that values growth, celebrates success, and invests in your future. Our consultants and contractors enjoy competitive compensation, comprehensive benefits, and the support of a dedicated team committed to your professional success.

Seneca Resources is proud to be an Equal Opportunity Employer, committed to building a diverse and inclusive workplace where all qualified applicants are encouraged to apply.

Seniority level

Mid‑Senior level

Employment type

Contract

Job function

Project Management, Information Technology, and Quality Assurance

Industries

IT Services and IT Consulting and Government Administration