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Kpmg Llp

Marketing Cloud Delivery Lead

Kpmg Llp, Nashville, Tennessee, United States, 37247

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Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients and is enabled by a culture that encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, we are consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others.

KPMG is currently seeking a

Marketing Cloud Delivery Lead

to join our Digital Nexus technology organization. This is a hybrid work opportunity.

Responsibilities

Define and maintain the technical vision, architecture, and roadmap for Salesforce Marketing Cloud, aligning with enterprise digital engagement strategies.

Accountable for Marketing Cloud platform, solution roadmap, implementation, enhancements, release management and support; partner with stakeholders and project team to ideate and validate requirements.

Determine proper scalable design for Marketing Cloud solutions with heavy reliance on Sales Cloud, Customer Relationship Management (CRM) Analytics and Data Cloud.

Manage Salesforce Marketing Cloud Automations and Journeys that populate data from data extensions into Sales Cloud with appropriate task and event creation.

Keep updated on the Salesforce Marketing Cloud product roadmap, releases, and emerging capabilities to inform future‑state architecture and technology investments.

Serve as the subject matter expert on Marketing Cloud platform architecture, including Journey Builder, Personalization, Data Cloud, Intelligence, and integrations with Salesforce and third‑party systems.

Qualifications

Minimum ten years of recent experience in agile delivery methodology implementing Salesforce solutions (Marketing Cloud, Intelligence, Salesforce Marketing Cloud Connector).

Bachelor's degree from an accredited college or university is preferred.

Expert knowledge of Marketing Cloud Pages, Microsites, Forms and Form Processing; advanced knowledge of SQL with complex data extensions, data views and relationships in Salesforce Marketing Cloud; deep knowledge of Marketing Cloud API’s, Data Extensions and Marketing Cloud SFTP.

Familiarity with Server‑Side JavaScript (SSJS) and third‑party products that connect to or are leveraged by Salesforce Marketing Cloud such as Query Studio, CVENT, Qualtrics, ReturnPath, BriteVerify and the Validity Product Suite; knowledge of Product Development Lifecycle and DevOps tools like GIT, Jenkins, and JIRA.

Excellent technical leadership skills with the ability to understand business needs and ensure solutions satisfy requirements; demonstrated quick‑learning agility, strong business acumen and cross‑functional collaboration.

Ability to understand challenges, share ideas, develop effective responses or escalations, and make trade‑off decisions at the platform level; understanding of Agile development practices.

Must be authorized to work in the U.S. without the need for employment‑based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity.

Benefits We offer a comprehensive, competitive benefits package designed to help you make the best decisions for yourself, your family, and your lifestyle. Benefits include medical, dental, vision, disability and life insurance, 401(k) plans, and a robust suite of personal well‑being benefits to support mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. KPMG also publishes a calendar of holidays and provides two firmwide breaks each year.

KPMG complies with all local/state regulations regarding displaying salary ranges. Salary ranges are determined based on applicant skills, job responsibilities, prior experience, degrees, certifications, and market considerations.

No phone calls or agencies please.

KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role for which they are qualified and interested.

Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. We will consider qualified applicants with arrest and conviction records pursuant to the California Fair Chance Act and relevant ordinances.

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