MSD
Associate Director, Marketing- Respiratory Field Execution
MSD, North Wales, Pennsylvania, United States
Job Description
Our Respiratory team is dedicated to delivering breakthrough innovations that improve the lives of respiratory patients worldwide. Our team of forward-thinking individuals achieve this through an unwavering commitment to support accessibility to medicine, providing new therapeutic solutions, and collaborating with governments and payers to ensure that people who need medicines have access to them. Our focus is on innovation and launch execution excellence; we translate breakthrough science into innovative medicines that help people with cancer across the globe.
The Respiratory Field Execution and Customer Engagement role will play a critical leadership role in supporting the continued commercial success of our newly acquired COPD asset. This individual will be responsible for aligning sales execution with marketing strategy in collaboration with multiple internal stakeholders including the brand team, field sales leadership, customer marketing, CEI, integration team and learning and development. In addition, this individual will work closely with the marketing team to develop or optimize digital resources used by our customer-facing teams.
Key responsibilities include:
Strategic planning and coordination of the national sales meetings and webcasts in collaboration with marketing & sales leadership
Partner with sales leadership in all aspects of preparation, planning and ongoing
undefined
Lead field related touchpoint such as field advisory boards to collect insights and ensure feedback loop with headquarters
Leverage customer journey, insights and engagement data to maximize execution
Lead field-based segmentation and planning for targeting, KPI monitoring, tactical plan development, and communications
Collaborate closely with brand strategy points to develop/optimize resources used for our customer-facing teams
Leverage new commercial capabilities to enhance customer engagement through tools such as Next Best Engagement (NBE)
Partner with Learning & Development to lead the sales training
Monitor sales performance, KPI metrics in partnership with sales ops and data teams
Partner with compliance to provide clear executional guidance to sales
Collaborate with other members of the marketing team to refine ways of working guidance across field teams and identify new brand opportunities
Lead field communication - bulletins, surveys, etc.
Required Knowledge and Skills:
Bachelor's degree or equivalent (BA/BS)
Minimum of 5 years of experience in marketing, marketing/field support, or sales management role
Customer-orientation, results-driven, focus on teamwork and collaboration
Works effectively in fast paced and time-constrained situations
Proven ability to drive execution and excellent communication skills
Demonstrated understanding of HQ systems and process, e.g. PromoMats, CORAL, Veeva CRM
Preferred Knowledge:
Ability to leverage data analytics and/or customer and market insights to make business strategy decisions that impact launch choices
Strong written/verbal communication skills as demonstrated through knowledge in strategy & marketing business case communication, sales interface, direct customer engagement and/or sales presentations
Influencing without direct authority, navigating complex or matrix organizations and working successfully with cross-functional teams
Demonstrated ability to create solutions that drive value for our customers, incorporating innovative approaches where relevant
Demonstrates a flexible, growth mindset & comfortable in whitespace
Working knowledge of an agile environment with scrum principles
Required Skills:
Adaptability
Brand Management
Brand Strategy
Business Relationship Management (BRM)
Business Strategies
Communication
Content Creation
Creativity
Cross-Functional Leadership
Customer Engagement
Customer Insights
Customer Marketing
Customer Relationship Management (CRM)
Data Analytics
Digital Consumer Engagement
Digital Marketing
Marketing
Marketing Strategies
Market Research
Market Segmentation
Omnichannel Marketing
Oral Communications
Product Launches
Product Management
Current Employees apply
HERE
Current Contingent Workers apply
HERE
US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please
click here
if you need an accommodation during the application or hiring process.
Equal Employment Opportunity Statement As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:
EEOC Know Your Rights
EEOC GINA Supplement
We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.
Learn more about your rights, including under California, Colorado and other US State Acts
U.S. Hybrid Work Model Effective September 5, 2023, employees in office‑based positions in the U.S. will be working a Hybrid work consisting of three total days on‑site per week, Monday – Thursday, although the specific days may vary by site or organization, with Friday designated as a remote‑working day, unless business‑critical tasks require an on‑site presence. This Hybrid work model does not apply to, and daily in‑person attendance is required for, field‑based positions; facility‑based, manufacturing‑based, or research‑based positions where the work to be performed is located at a Company site; positions covered by a collective‑bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote.”
The salary range for this role is $139,600.00 – $219,700.00. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.
The successful candidate will be eligible for annual bonus and long‑term incentive, if applicable.
We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at
https://jobs.merck.com/us/en/compensation-and-benefits .
You can apply for this role through
https://jobs.merck.com/us/en
(or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.
San Francisco Residents Only We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance.
Los Angeles Residents Only We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre‑existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Job Specifications Employee Status: Regular
Relocation: No relocation
VISA Sponsorship: No
Travel Requirements: 25%
Flexible Work Arrangements: Hybrid
Shift: 1st – Day
Valid Driving License: No
Hazardous Material(s): N/a
Job Posting End Date: 11/20/2025
*A job posting is effective until 11:59:59 PM on the day
BEFORE
the listed job posting end date. Please ensure you apply to a job posting no later than the day
BEFORE
the job posting end date.
#J-18808-Ljbffr
The Respiratory Field Execution and Customer Engagement role will play a critical leadership role in supporting the continued commercial success of our newly acquired COPD asset. This individual will be responsible for aligning sales execution with marketing strategy in collaboration with multiple internal stakeholders including the brand team, field sales leadership, customer marketing, CEI, integration team and learning and development. In addition, this individual will work closely with the marketing team to develop or optimize digital resources used by our customer-facing teams.
Key responsibilities include:
Strategic planning and coordination of the national sales meetings and webcasts in collaboration with marketing & sales leadership
Partner with sales leadership in all aspects of preparation, planning and ongoing
undefined
Lead field related touchpoint such as field advisory boards to collect insights and ensure feedback loop with headquarters
Leverage customer journey, insights and engagement data to maximize execution
Lead field-based segmentation and planning for targeting, KPI monitoring, tactical plan development, and communications
Collaborate closely with brand strategy points to develop/optimize resources used for our customer-facing teams
Leverage new commercial capabilities to enhance customer engagement through tools such as Next Best Engagement (NBE)
Partner with Learning & Development to lead the sales training
Monitor sales performance, KPI metrics in partnership with sales ops and data teams
Partner with compliance to provide clear executional guidance to sales
Collaborate with other members of the marketing team to refine ways of working guidance across field teams and identify new brand opportunities
Lead field communication - bulletins, surveys, etc.
Required Knowledge and Skills:
Bachelor's degree or equivalent (BA/BS)
Minimum of 5 years of experience in marketing, marketing/field support, or sales management role
Customer-orientation, results-driven, focus on teamwork and collaboration
Works effectively in fast paced and time-constrained situations
Proven ability to drive execution and excellent communication skills
Demonstrated understanding of HQ systems and process, e.g. PromoMats, CORAL, Veeva CRM
Preferred Knowledge:
Ability to leverage data analytics and/or customer and market insights to make business strategy decisions that impact launch choices
Strong written/verbal communication skills as demonstrated through knowledge in strategy & marketing business case communication, sales interface, direct customer engagement and/or sales presentations
Influencing without direct authority, navigating complex or matrix organizations and working successfully with cross-functional teams
Demonstrated ability to create solutions that drive value for our customers, incorporating innovative approaches where relevant
Demonstrates a flexible, growth mindset & comfortable in whitespace
Working knowledge of an agile environment with scrum principles
Required Skills:
Adaptability
Brand Management
Brand Strategy
Business Relationship Management (BRM)
Business Strategies
Communication
Content Creation
Creativity
Cross-Functional Leadership
Customer Engagement
Customer Insights
Customer Marketing
Customer Relationship Management (CRM)
Data Analytics
Digital Consumer Engagement
Digital Marketing
Marketing
Marketing Strategies
Market Research
Market Segmentation
Omnichannel Marketing
Oral Communications
Product Launches
Product Management
Current Employees apply
HERE
Current Contingent Workers apply
HERE
US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please
click here
if you need an accommodation during the application or hiring process.
Equal Employment Opportunity Statement As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:
EEOC Know Your Rights
EEOC GINA Supplement
We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.
Learn more about your rights, including under California, Colorado and other US State Acts
U.S. Hybrid Work Model Effective September 5, 2023, employees in office‑based positions in the U.S. will be working a Hybrid work consisting of three total days on‑site per week, Monday – Thursday, although the specific days may vary by site or organization, with Friday designated as a remote‑working day, unless business‑critical tasks require an on‑site presence. This Hybrid work model does not apply to, and daily in‑person attendance is required for, field‑based positions; facility‑based, manufacturing‑based, or research‑based positions where the work to be performed is located at a Company site; positions covered by a collective‑bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote.”
The salary range for this role is $139,600.00 – $219,700.00. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.
The successful candidate will be eligible for annual bonus and long‑term incentive, if applicable.
We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at
https://jobs.merck.com/us/en/compensation-and-benefits .
You can apply for this role through
https://jobs.merck.com/us/en
(or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.
San Francisco Residents Only We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance.
Los Angeles Residents Only We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre‑existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Job Specifications Employee Status: Regular
Relocation: No relocation
VISA Sponsorship: No
Travel Requirements: 25%
Flexible Work Arrangements: Hybrid
Shift: 1st – Day
Valid Driving License: No
Hazardous Material(s): N/a
Job Posting End Date: 11/20/2025
*A job posting is effective until 11:59:59 PM on the day
BEFORE
the listed job posting end date. Please ensure you apply to a job posting no later than the day
BEFORE
the job posting end date.
#J-18808-Ljbffr