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City of Mankato

Engagement and Communications Coordinator - Digital Media

City of Mankato, Mankato, Minnesota, United States, 56006

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The 2025 starting rate of pay is $79,081.60 to $86,756.80 per year with advancement to $110,822.40 per year.

Grade: PM2

FLSA Status: Exempt

Safety Sensitive Position: No

Supervisor Title: Engagement and Communications Director

Minimum Qualifications of Education and Experience

Bachelor's degree in journalism, marketing, communications, or closely related field.

Three (3) years of professional work experience in journalism, communications, marketing, or closely related field.

Two (2) years of professional work experience in video production equipment (DSLR/mirrorless cameras, audio recording, lighting) and editing software such as Adobe Premiere Pro, After Effects, or Final Cut Pro.

OR

Any satisfactory equivalent combination of education, training, and experience that demonstrates the knowledge, skills, and abilities to perform the duties of the job proficiently may be substituted for the above requirements.

Nature of Work Under the direct supervision of the Engagement and Communications Director, the Engagement and Communications Coordinator - Digital Media provides assistance to the Director by carrying out responsibilities of the Department and builds strong relationships within the organization and community while modeling and reinforcing the City's vision and core values.

The Engagement and Communications Coordinator - Digital Media oversees:

Storytelling: video, online, social media, print

Website and digital platforms

The Engagement and Communications Coordinator - Digital Media assists with:

Engagement initiatives

Graphics and artwork creation

Media relations and crisis communications

If you are chosen for an interview, you will be contacted with instructions to email the following information:

Your LinkedIn profile

Examples of your work that demonstrate your skills in creating digital and/or print media content (video, website, writing, graphics, layout, etc.)

About Us Our employees are committed to working in an environment that fosters the core values of the City of Mankato – positive attitude, accountability, respect, teamwork, and integrity. We care about making a positive difference in the lives of others. Our work is challenging and has purpose. We listen and engage with each other and our community. We are empowered and trusted to make good decisions that align with the public service principles and core values. Our organization is committed to investing and developing each other. We will recognize and celebrate our collective achievements and individual accomplishments.

We take pride in investing in our employees. Our team enjoys a supportive work environment that encourages not only success for the community we serve, but for you as well. Come grow your career with us!

Primary Essential Work Functions

Produces dynamic and engaging digital media for the City's website, social media and various platforms.

Manages and enhances the City's online presence through strategic web content and digital communications.

Oversees content updates, design, and usability to ensure the City's website reflects community priorities and provides a clear, accessible experience for residents, businesses, and visitors.

Explores and integrates artificial intelligence tools and automation to improve digital communications, content management and public engagement efficiency while maintaining accuracy, accessibility and data security.

Collaborates with departments to develop engaging, accurate, and timely information that connects residents, businesses, and visitors to City services and initiatives.

Uses analytics, innovation and feedback to enhance the overall online experience and guide inprovements that align web content with the Strategic Plan.

Partners with the City's Information Technology team and vendors to support website functionality and accessibility.

Social Media

Oversees and maintains an active and engaging social media presence by identifying and developing creative content - videos, photos, artwork, messaging - for the City's social media sites.

Implements proven social media strategies as part of an integrated communications approach that strengthens visibility and demonstrates transparency for City engagements, projects and initiatives.

Manages social media tools and technology to ensure security, consistency, and effective performance tracking.

Other Work Functions

Assists with planning and organizing engagement events.

Provides media relations and crisis communications support.

Performs physical and mental demands and work environment requirements for this position.

Attendance during regularly scheduled work hours and outside regular hours as necessary.

Effective and respectful communication and interactions with other employees, supervisors, individuals from other organizations, and community customers.

Performs other related work as assigned or apparent.

The above is a general listing of job duties. Essential and non-essential functions may vary by individual position. Reasonable accommodations may be available for both essential and non-essential job duties.

Communicates With

Internally – All organization staff including department heads, directors, City Manager

Externally – All news media contacts, the public, media vendors and contractors

Supervision

Non-Supervisory

Conditions of Employment

Must possess a valid driver’s license and be able to drive in the state of Minnesota.

Must successfully complete a pre-employment personnel assessment and background examination.

Must comply with organizational and departmental policies.

Must comply with data practices policies and standards relative to not public data. Any access to not public data should be strictly limited to accessing the data that are necessary to fulfill the employment responsibility. While data are being accessed, incumbent should take reasonable measures to ensure the not public data are not accessed by individuals without a work reason. Once the work reason to access the data is reasonably finished the not public data must be properly stored according to city policy and the Minnesota Statutes.

Regular working hours are Monday through Friday, 8:00 a.m. to 4:30 p.m., and outside of regular hours as necessary.

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