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WCTractor

Service Writer Job at WCTractor in Navasota

WCTractor, Navasota, TX, US, 77869

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Job Details

Job Location
Navasota - Navasota, TX

Service Writer Description

Join the WCTractor Family!
We are looking for a Service Writer to join our Navasota service team. The ideal candidate is dependable, detail oriented, and customer focused. This person thrives in a fast-paced environment and enjoys being part of a team that takes pride in great service.

What You'll Do:
  • Greet customers, listen to their service needs, and clearly communicate repair information.
  • Create and manage service work orders from start to finish.
  • Coordinate with technicians to ensure accurate estimates, timelines, and repair completion.
  • Maintain communication with customers throughout the service process.
  • Handle warranty submissions, parts coordination, and documentation with precision.
  • Support the Service Manager and team in keeping the department organized and efficient.
Service Writer Qualifications

What We're Looking For:
  • Reliable and punctual with excellent attention to detail.
  • Strong communication and customer service skills.
  • Team player with a positive attitude and willingness to help wherever needed.
  • Knowledge of service operations or mechanical background preferred.
  • Experience with IntelliDealer software is a plus.
  • High school diploma or equivalent required; additional technical or service training is a bonus.
Why WCTractor?
  • Family-oriented culture with a supportive, tight-knit team.
  • Opportunities for professional growth and development.
  • Competitive pay and benefits package.
  • A chance to work for a respected, community-rooted company that values integrity, teamwork, and customer satisfaction.

If you are dependable, driven, and ready to be part of a team that takes pride in doing things right, apply today to join WCTractor in Navasota!