Service Writer Job at WCTractor in Navasota

Job Details

Job Location
Navasota - Navasota, TX

Service Writer Description

Join the WCTractor Family!
We are looking for a Service Writer to join our Navasota service team. The ideal candidate is dependable, detail oriented, and customer focused. This person thrives in a fast-paced environment and enjoys being part of a team that takes pride in great service.

What You'll Do:

• Greet customers, listen to their service needs, and clearly communicate repair information.
• Create and manage service work orders from start to finish.
• Coordinate with technicians to ensure accurate estimates, timelines, and repair completion.
• Maintain communication with customers throughout the service process.
• Handle warranty submissions, parts coordination, and documentation with precision.
• Support the Service Manager and team in keeping the department organized and efficient.

Service Writer Qualifications

What We're Looking For:

• Reliable and punctual with excellent attention to detail.
• Strong communication and customer service skills.
• Team player with a positive attitude and willingness to help wherever needed.
• Knowledge of service operations or mechanical background preferred.
• Experience with IntelliDealer software is a plus.
• High school diploma or equivalent required; additional technical or service training is a bonus.

Why WCTractor?

• Family-oriented culture with a supportive, tight-knit team.
• Opportunities for professional growth and development.
• Competitive pay and benefits package.
• A chance to work for a respected, community-rooted company that values integrity, teamwork, and customer satisfaction.

If you are dependable, driven, and ready to be part of a team that takes pride in doing things right, apply today to join WCTractor in Navasota!