Executive Director, Network and Communication Systems Operations Job at Universi

Executive Director, Network and Communication Systems Operations

The University of Maryland, Baltimore (UMB) Center for Information Technology Services (CITS) – Operations seeks an Executive Director, Network and Communication Systems Operations. The Center is UMB’s central IT organization, serving students, faculty, staff, and colleagues with high‑quality services.

Benefits

Exempt Regular staff receive a comprehensive benefits package that includes over 4 weeks of vacation, 15 paid holidays, 3 personal leave days, unlimited sick‑time accrual, health insurance, professional learning programs, tuition remission, flexible work schedules, and teleworking options where applicable.

Primary Duties

• Direct the UMB enterprise wired and wireless networks, developing short‑ and long‑term plans and presenting network status to senior leadership.
• Formulate and propose a technical vision and strategy for networking and communications systems, providing oversight and direction.
• Collaborate with IT colleagues to design network architecture, set data and voice standards, and ensure high‑quality administration.
• Manage network expenditures, oversee day‑to‑day maintenance budgets, and present annual refresh plans.
• Develop and implement network and communications plans and projects, providing project management and stakeholder communication.
• Stay current on networking technologies to maintain a state‑of‑the‑art infrastructure that meets strategic goals.
• Participate in university, state, regional, and national committees; represent UMB externally where required.
• Create a cohesive team, recruit, train, and evaluate staff, ensuring motivation and operational effectiveness.
• Perform other duties as assigned.

Minimum Qualifications

• Bachelor’s degree in Business Administration, Computer Science, Engineering, Accounting, Information Systems, or a related field.
• Nine years of supervisory/leadership responsibility in IT, focused on network and communication technology, with at least five years of specialized network experience.
• Experience in higher‑education IT service support, preferably with direct engagement with student communities.
• Five years of direct management experience guiding recruitment, training, and professional development.
• Preferred network certifications and licensure.
• Substitution policy: 30 undergraduate credits equal one year of related experience; only directly related education may be substituted.
• Financial disclosure reporting required by the State of Maryland Ethics Committee.

Salary Range

$197,000 – $218,600, commensurate with education and experience.

EEO/ADA

UMB is committed to cultivating a diverse and inclusive workforce and is a proud equal‑employment‑opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, age, ancestry, gender identity, sexual orientation, disability, veteran status, or any other legally protected classification.

If you anticipate needing a reasonable accommodation for a disability under the Americans with Disabilities Act (ADA), submit an UMB Job Applicant Accommodation Request. For inquiries about an ADA request, contact HRDiversity@umaryland.edu.

Title IX

UMB prohibits sex discrimination. Individuals may report concerns to the Title IX Coordinator. See UMB Notice of Non‑Discrimination for more information.