A.C. Coy is hiring: Video Conferencing Engineer (Hybrid) in Raleigh

Overview Tier One Technologies is seeking a Video Conferencing Engineer to support our direct US Government client. This hybrid contract-to-hire position will be located in Raleigh, NC. Must be a US Citizen. SELECTED CANDIDATES WITHOUT REQUIRED CLEARANCE WILL BE SUBJECT TO A FEDERAL GOVERNMENT BACKGROUND INVESTIGATION TO RECEIVE IT. Responsibilities Design and implement complex video solutions in compliance with customer requirements. Provide configuration support for video conferencing and streaming. Configure VCS devices for video and audio signaling and connectivity. Troubleshoot video and audio issues of video streams. Open trouble tickets with external vendors on equipment that is under maintenance. Assist with special projects that may require working with multiple vendors, field personnel, and area/district IS managers. Resolve client connectivity, interference, authentication, and coverage issues. Work with users/customers to resolve issues. Troubleshoot switch and routing issues such as Netscaler problems, VLANs, multicast, IGMP and other routing issues. Provide VCS Control and Expressway configuration, testing and troubleshooting. Provide Zoom rooms with configuration and support. Utilize Cisco Unified Communications Manager (CUCM) configuration, testing and troubleshootingli> Use Cisco Meeting Server (CMS) configuration, testing and troubleshooting. Perform configuration and installation of new systems onto the network. Provide administration of Cisco’s Telepresence Management Suite (TMS). Provide VCS / Zoom API Connector integration, configuration, and troubleshooting. Engineer systems connectivity and backup solutions. Support Cisco ISE (Identity Services Engine) Production Server and Cisco Prime Infrastructure support. Provide VCS support in the field sites on Layer 2 and Layer 3 network devices. Manage inventory of VCS equipment. Assist with Change Requests and Moves, Adds, Changes, and Delete (MACD) requests. Qualifications A degree from an accredited College/University in the applicable field of services is required. If an individual's degree is not in the applicable field, then 4 additional years of related experience is required. 8+ years of experience in Telecom Engineering / software development and/or related field. Ability to perform all functional duties independently on high-visibility programs, or mission critical aspects of a given program. Excellent oral and written communication skills. Must be a US Citizen. Must be able to obtain a Position of Public Trust Clearance. Be able to pass a drug screening, criminal history, and credit checks. Candidate must have lived in the United States for the past 5 years. Cannot have more than 6 months travel outside the United States within the last 5 years. Military Service excluded. #J-18808-Ljbffr