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Vista Health System

Communications Operator

Vista Health System, Waukegan, Illinois, United States, 60087

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Communications Operator

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Vista Health System . This is a full‑time, entry‑level position that requires flexible hours and strong communication skills.

Overview Vista Medical Center is seeking a dedicated and reliable Communications Operator to serve as the central point of contact for hospital staff, patients, and external callers, ensuring the smooth and efficient operation of all communication systems within the facility.

Responsibilities

Answer and route all incoming calls to the appropriate department or individual.

Respond to emergency calls and assist in coordinating appropriate responses.

Monitor and operate the hospital's paging system, ensuring timely communication.

Relay messages and notifications between departments, physicians, staff, and patients.

Assist in coordinating emergency alerts and alarms, following established protocols.

Maintain accurate records of all communication logs and dispatches.

Provide information to visitors, patients, and callers in a courteous and professional manner.

Ensure that all hospital communication systems are functioning properly and escape issues when necessary.

Assist with other administrative tasks as required by the department.

Qualifications

High School diploma or equivalent.

Previous experience in a customer service or communications role preferred.

Strong verbal communication skills and a clear phone voice.

Ability to multitask and handle high‑pressure situations.

Familiarity with medical terminology and hospital operations is a plus.

Ability to operate various communication systems, including phone, radio, and paging systems.

Excellent problem‑solving skills and attention to detail.

Ability to work a flexible schedule, including nights, weekends, and holidays as required.

Benefits

Competitive salary and benefits package.

Health, dental, and vision insurance.

Retirement savings plan.

Paid time off (PTO) and holidays.

Professional development opportunities.

Compensation Salary: $18–$20 per hour.

Seniority Level Entry level

Employment Type Full‑time

Job Function Information Technology – Hospitals and Health Care

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