Metropolitan New York Library Council
Access Services Assistant at Fordham University Libraries
Metropolitan New York Library Council, New York, New York, us, 10261
Access Services Assistant at Fordham University Libraries
Reporting to the Head of Access & Circulation at the Walsh Library on the Rose Hill campus, this part‑time (hourly, non‑benefited) Access Services Assistant provides support functions for the Access Services departments five evenings per week for 19 total hours. The role involves customer service related to library operations (interlibrary loan, resource sharing, circulation, reserves, stack maintenance), general library user assistance with technology and IT services (e.g., printing), and closing the department at the end of each shift. The position’s hours are Monday‑Thursday 3pm‑7pm and Friday 3pm‑6pm, with variations during intersessions, recess, and summer session. Travel to Lincoln Center or Fordham Westchester campuses is not required.
Essential Functions
Conduct ILL/resource sharing duties daily: research requests submitted through ILLiad, process electronic and print lending requests, ship books, and assist the department head with promoting resource sharing.
Assist with user inquiries at the Circulation & Reserves Desk in person, monitor shared departmental email accounts, and provide courteous help over the phone.
Close the Access Services Department each evening, including securing technology, preparing spaces for the next day, and ensuring all areas are locked.
Assist with training, mentoring, overseeing, and encouraging library student assistants.
Conduct stack maintenance duties—auditing, retrieving, searching, shelving, shifting, shelf‑reading, and inventorying print materials as needed.
Contribute to departmental services such as intercampus loans, document delivery, digital reserves, study room reservations, StackMap updates, and self‑check unit troubleshooting.
Assist with special projects assigned by the department head or other library administrators.
Other duties as assigned.
Required Qualifications
B.A. or B.S. required.
Minimum of 2 years’ experience in a library (internships and work‑study included).
Prior public/customer service experience required.
Must be detail oriented, flexible, and able to communicate effectively and efficiently.
Demonstrated ability to manage multiple priorities, work independently, exercise initiative, use critical thinking, and be a flexible team member.
Physical requirements: ability to lift, push, and move books/boxes, stand for extended periods, and maintain balance on step stools.
Location:
Bronx, New York
Hourly Rate:
$25.00
Posted on:
June 6, 2025
Application Deadline:
June 20, 2025
Apply online or via email.
#J-18808-Ljbffr
Essential Functions
Conduct ILL/resource sharing duties daily: research requests submitted through ILLiad, process electronic and print lending requests, ship books, and assist the department head with promoting resource sharing.
Assist with user inquiries at the Circulation & Reserves Desk in person, monitor shared departmental email accounts, and provide courteous help over the phone.
Close the Access Services Department each evening, including securing technology, preparing spaces for the next day, and ensuring all areas are locked.
Assist with training, mentoring, overseeing, and encouraging library student assistants.
Conduct stack maintenance duties—auditing, retrieving, searching, shelving, shifting, shelf‑reading, and inventorying print materials as needed.
Contribute to departmental services such as intercampus loans, document delivery, digital reserves, study room reservations, StackMap updates, and self‑check unit troubleshooting.
Assist with special projects assigned by the department head or other library administrators.
Other duties as assigned.
Required Qualifications
B.A. or B.S. required.
Minimum of 2 years’ experience in a library (internships and work‑study included).
Prior public/customer service experience required.
Must be detail oriented, flexible, and able to communicate effectively and efficiently.
Demonstrated ability to manage multiple priorities, work independently, exercise initiative, use critical thinking, and be a flexible team member.
Physical requirements: ability to lift, push, and move books/boxes, stand for extended periods, and maintain balance on step stools.
Location:
Bronx, New York
Hourly Rate:
$25.00
Posted on:
June 6, 2025
Application Deadline:
June 20, 2025
Apply online or via email.
#J-18808-Ljbffr