Inside Higher Ed
IT Manager Enterprise Content Management
Job No:
537837
Work Type:
Full Time
Location:
Main Campus (Gainesville, FL)
Categories:
Information Technology
Department:
14800000 - IT-APPS DEVELOP & INTEGRATION
Job Description UF Information Technology (UFIT) is currently seeking an IT Manager to join Applications, Development, and Integrations (ADI), a unit within UFIT. UFIT enables teaching, learning, research, and service on campus and across the region with state‑of‑the‑art enterprise IT systems, including SEC and SUS universities. This senior‑level position manages the development and support of enterprise content management (ECM) solutions for 16 colleges and multiple administrative areas across campus and the state utilizing the Hyland OnBase platform – potentially impacting 70,000+ customers daily. As the manager of the UFIT Enterprise Content Management team, the incumbent must demonstrate a high level of OnBase expertise, as well as excellent skills and experience in leadership, communication, creativity, collaboration, enterprise business processes, and strategic planning.
Responsibilities
TEAM MANAGEMENT: Lead and inspire direct reports and coworkers, provide feedback, identify improvement opportunities, manage the team's project portfolio, coordinate work assignments, and serve as a business liaison between UFIT and customer stakeholders.
SOLUTION DESIGN: Guide team members and stakeholders in requirements elicitation and design of content management solutions, lead system scope definition, provide estimates, and ensure comprehensive technical documentation.
TRAINING & STANDARDIZATION: Train and mentor the ECM team in OnBase capabilities, enforce coding standards, security policies, and procedures, and develop educational opportunities for continuous skill advancement.
SYSTEM ADMINISTRATION AND MAINTENANCE: Oversee administration, configuration, security, and maintenance of OnBase, recommend procedures to reduce risk, lead remediation of vulnerabilities, and develop best practices for electronic content management.
PROJECT MANAGEMENT: Serve as project manager for most ECM development projects, managing planning, communication, testing, quality assurance, and deployment.
CUSTOMER SUPPORT: Oversee troubleshooting and resolution of complex issues, ensuring high level of customer service and satisfaction.
Required Qualifications Master's degree and two years of relevant experience; or a bachelor's degree and four years of relevant experience. Appropriate collegiate coursework or vocational/technical training may substitute at an equivalent rate for the required experience, but does not negate the minimum degree requirement.
Preferred Qualifications
Bachelor's degree in computer science, IT, information systems, computer engineering, or related fields.
Hyland certified in OnBase System Administration, Workflow Administration, and WorkView Administration.
6+ years of experience in OnBase application development and administration, including upgrades, environment refreshes, and integration development.
IT management experience committed to team growth and robust business relationships.
Management of large IT projects, leading development teams and providing OnBase customer support for complex issues.
4+ years of experience in software development and enterprise business application support within higher education, with strong written and verbal communication skills.
Application Process Work visa sponsorship is not available. A Level 2 Criminal Background Screening is required. Applicants must submit the following with their application: Cover Letter, Resume, and a list of professional references with contact information (minimum of 3 with one from a previous or current supervisor). Application must be submitted by 11:55 p.m. (E.T.) of the posting end date. Applications close: 14 November 2025.
Benefits and Salary Expected Salary:
$110,000 – $130,000; commensurate based on education and experience.
UF provides various leave programs based on an employee's salary plan, including vacation, sick leave, holidays, personal leave days, and paid family leave. In addition to paid time off, UF offers a very competitive benefits package.
Equal Employment Opportunity The University of Florida is an Equal Employment Opportunity Employer. Hiring is contingent on eligibility to work in the U.S. If an accommodation due to a disability is needed to apply for this position, please contact 352‑392‑2477 or the Florida Relay System at 800‑955‑8771 (TDD).
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537837
Work Type:
Full Time
Location:
Main Campus (Gainesville, FL)
Categories:
Information Technology
Department:
14800000 - IT-APPS DEVELOP & INTEGRATION
Job Description UF Information Technology (UFIT) is currently seeking an IT Manager to join Applications, Development, and Integrations (ADI), a unit within UFIT. UFIT enables teaching, learning, research, and service on campus and across the region with state‑of‑the‑art enterprise IT systems, including SEC and SUS universities. This senior‑level position manages the development and support of enterprise content management (ECM) solutions for 16 colleges and multiple administrative areas across campus and the state utilizing the Hyland OnBase platform – potentially impacting 70,000+ customers daily. As the manager of the UFIT Enterprise Content Management team, the incumbent must demonstrate a high level of OnBase expertise, as well as excellent skills and experience in leadership, communication, creativity, collaboration, enterprise business processes, and strategic planning.
Responsibilities
TEAM MANAGEMENT: Lead and inspire direct reports and coworkers, provide feedback, identify improvement opportunities, manage the team's project portfolio, coordinate work assignments, and serve as a business liaison between UFIT and customer stakeholders.
SOLUTION DESIGN: Guide team members and stakeholders in requirements elicitation and design of content management solutions, lead system scope definition, provide estimates, and ensure comprehensive technical documentation.
TRAINING & STANDARDIZATION: Train and mentor the ECM team in OnBase capabilities, enforce coding standards, security policies, and procedures, and develop educational opportunities for continuous skill advancement.
SYSTEM ADMINISTRATION AND MAINTENANCE: Oversee administration, configuration, security, and maintenance of OnBase, recommend procedures to reduce risk, lead remediation of vulnerabilities, and develop best practices for electronic content management.
PROJECT MANAGEMENT: Serve as project manager for most ECM development projects, managing planning, communication, testing, quality assurance, and deployment.
CUSTOMER SUPPORT: Oversee troubleshooting and resolution of complex issues, ensuring high level of customer service and satisfaction.
Required Qualifications Master's degree and two years of relevant experience; or a bachelor's degree and four years of relevant experience. Appropriate collegiate coursework or vocational/technical training may substitute at an equivalent rate for the required experience, but does not negate the minimum degree requirement.
Preferred Qualifications
Bachelor's degree in computer science, IT, information systems, computer engineering, or related fields.
Hyland certified in OnBase System Administration, Workflow Administration, and WorkView Administration.
6+ years of experience in OnBase application development and administration, including upgrades, environment refreshes, and integration development.
IT management experience committed to team growth and robust business relationships.
Management of large IT projects, leading development teams and providing OnBase customer support for complex issues.
4+ years of experience in software development and enterprise business application support within higher education, with strong written and verbal communication skills.
Application Process Work visa sponsorship is not available. A Level 2 Criminal Background Screening is required. Applicants must submit the following with their application: Cover Letter, Resume, and a list of professional references with contact information (minimum of 3 with one from a previous or current supervisor). Application must be submitted by 11:55 p.m. (E.T.) of the posting end date. Applications close: 14 November 2025.
Benefits and Salary Expected Salary:
$110,000 – $130,000; commensurate based on education and experience.
UF provides various leave programs based on an employee's salary plan, including vacation, sick leave, holidays, personal leave days, and paid family leave. In addition to paid time off, UF offers a very competitive benefits package.
Equal Employment Opportunity The University of Florida is an Equal Employment Opportunity Employer. Hiring is contingent on eligibility to work in the U.S. If an accommodation due to a disability is needed to apply for this position, please contact 352‑392‑2477 or the Florida Relay System at 800‑955‑8771 (TDD).
#J-18808-Ljbffr