Government Jobs
PROMOTIONAL - Public Safety Telecommunicator II
Government Jobs, Louisville, Kentucky, United States, 40201
Job Title
This critical role serves as the vital communications link between the public needing help and emergency services response. Summary Objective: This entails a candidate to be able to work independently in a high-stress environment while receiving and evaluating incoming emergency and administrative requests for emergency services including, but not limited to, law enforcement, Fire, and Emergency Medical Services (EMS). The candidate will triage those requests for service, providing guidance and assistance to the public in life-safety situations and coordinating appropriate responses to high-risk, high-stress operations, with the objective of keeping all participants safe. Examples Of Duties
The essential functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary. Relays critical information, dispatching/initiating emergency response services. Advises responding field units of relevant information regarding public safety and broadcasts all supplemental data necessary to assist field units. Monitors field units to ascertain locations and safety of personnel. Provides specialized communications to service agencies and to task force units. Documents all incident activities thoroughly and accurately while maintaining awareness of scene activities. Maintains a perpetual up-to-the-moment public safety unit status file. Operates public safety radio systems, auxiliary radio systems, and other equipment such as computer-aided dispatch. Triages incoming emergency and non-emergency calls from various sources such as wireline, wireless, text, video or automated data feed. Works mandatory overtime. Minimum Requirements
Must be a current, regular employee of EMA/MetroSafe. High School Graduation or GED equivalent. Must be a US Citizen. Must be a minimum of 18 years of age. Applicants who have used, possessed, bought or sold marijuana within one year of application or have used, possessed, bought or sold any controlled substance or narcotic drug without a prescription within six years of application will be disqualified. Must not have been convicted of a felony. Misdemeanor convictions will be considered on an individual basis. Must submit to a pre-employment suitability test. Must submit to a pre-employment polygraph test. Must submit to fingerprinting for criminal history check. Must work a varied schedule, including nights, weekends, holidays and overtime. Must submit to a pre-employment drug screening. Must submit to a pre-employment audiogram. Must be certified as a Law Enforcement Telecommunicator and LINK/NCIC Basic operator (Full Access) in the state of Kentucky or obtain within six months of employment. Must be certified as an Emergency Medical Dispatcher and in Basic CPR from an American Heart Healthcare CPR Provider or obtain within six months of employment. Physical Demands: Physical demands refer to the requirements for physical exertion and coordination of limb and body movement. Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations. Will work long shifts, up to 16 hours per workday. Unavoidable Hazards: Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken. None. Americans with Disabilities Act Compliance: Louisville Metro Government is an Equal Opportunity Employer. ADA requires the Louisville Metro Government to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management. Standard Clauses: Will be required to work nights, weekends, holidays and emergencies (man-made or natural) to meet the business needs of Louisville Metro Government. This job description is not designed to cover or contain a comprehensive listing of essential functions and responsibilities that are required of an employee for this job. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Essential Safety Functions: It is the responsibility of each employee to comply with established policies, procedures and safe work practices. Each employee must follow safety training and instructions provided by their supervisor. Each employee must also properly wear and maintain all personal protective equipment required for their job. Finally, each employee must immediately report any unsafe work practices or unsafe conditions as well as any on-the-job injury or illnesses. Every manager/supervisor is responsible for enforcing all safety rules and regulations. In addition, they are responsible for ensuring that a safe work environment is maintained, safe work practices are followed and employees are properly trained.
This critical role serves as the vital communications link between the public needing help and emergency services response. Summary Objective: This entails a candidate to be able to work independently in a high-stress environment while receiving and evaluating incoming emergency and administrative requests for emergency services including, but not limited to, law enforcement, Fire, and Emergency Medical Services (EMS). The candidate will triage those requests for service, providing guidance and assistance to the public in life-safety situations and coordinating appropriate responses to high-risk, high-stress operations, with the objective of keeping all participants safe. Examples Of Duties
The essential functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary. Relays critical information, dispatching/initiating emergency response services. Advises responding field units of relevant information regarding public safety and broadcasts all supplemental data necessary to assist field units. Monitors field units to ascertain locations and safety of personnel. Provides specialized communications to service agencies and to task force units. Documents all incident activities thoroughly and accurately while maintaining awareness of scene activities. Maintains a perpetual up-to-the-moment public safety unit status file. Operates public safety radio systems, auxiliary radio systems, and other equipment such as computer-aided dispatch. Triages incoming emergency and non-emergency calls from various sources such as wireline, wireless, text, video or automated data feed. Works mandatory overtime. Minimum Requirements
Must be a current, regular employee of EMA/MetroSafe. High School Graduation or GED equivalent. Must be a US Citizen. Must be a minimum of 18 years of age. Applicants who have used, possessed, bought or sold marijuana within one year of application or have used, possessed, bought or sold any controlled substance or narcotic drug without a prescription within six years of application will be disqualified. Must not have been convicted of a felony. Misdemeanor convictions will be considered on an individual basis. Must submit to a pre-employment suitability test. Must submit to a pre-employment polygraph test. Must submit to fingerprinting for criminal history check. Must work a varied schedule, including nights, weekends, holidays and overtime. Must submit to a pre-employment drug screening. Must submit to a pre-employment audiogram. Must be certified as a Law Enforcement Telecommunicator and LINK/NCIC Basic operator (Full Access) in the state of Kentucky or obtain within six months of employment. Must be certified as an Emergency Medical Dispatcher and in Basic CPR from an American Heart Healthcare CPR Provider or obtain within six months of employment. Physical Demands: Physical demands refer to the requirements for physical exertion and coordination of limb and body movement. Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations. Will work long shifts, up to 16 hours per workday. Unavoidable Hazards: Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken. None. Americans with Disabilities Act Compliance: Louisville Metro Government is an Equal Opportunity Employer. ADA requires the Louisville Metro Government to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management. Standard Clauses: Will be required to work nights, weekends, holidays and emergencies (man-made or natural) to meet the business needs of Louisville Metro Government. This job description is not designed to cover or contain a comprehensive listing of essential functions and responsibilities that are required of an employee for this job. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Essential Safety Functions: It is the responsibility of each employee to comply with established policies, procedures and safe work practices. Each employee must follow safety training and instructions provided by their supervisor. Each employee must also properly wear and maintain all personal protective equipment required for their job. Finally, each employee must immediately report any unsafe work practices or unsafe conditions as well as any on-the-job injury or illnesses. Every manager/supervisor is responsible for enforcing all safety rules and regulations. In addition, they are responsible for ensuring that a safe work environment is maintained, safe work practices are followed and employees are properly trained.