Louisville Metro Government
PROMOTIONAL - Public Safety Telecommunicator II
Louisville Metro Government, Louisville, Kentucky, us, 40201
PROMOTIONAL - Public Safety Telecommunicator II
3 days ago – Be among the first 25 applicants
Must be a current, regular employee of EMA/MetroSafe.
Summary Objective
This critical role serves as the vital communications link between the public needing help and emergency services response. This entails a candidate to be able to work independently in a high‑stress environment while receiving and evaluating incoming emergency and administrative requests for emergency services including, but not limited to, law enforcement, Fire, and Emergency Medical Services (EMS). The candidate will triage those requests for service, providing guidance and assistance to the public in life‑safety situations and coordinating appropriate responses to high‑risk, high‑stress operations, with the objective of keeping all participants safe.
The essential functions listed below are those that represent the majority of the time spent working in this class.
Relays critical information, dispatching/initiating emergency response services.
Advises responding field units of relevant information regarding public safety and broadcasts all supplemental data necessary to assist field units.
Monitors field units to ascertain locations and safety of personnel.
Provides specialized communications to service agencies and to task force units.
Documents all incident activities thoroughly and accurately while maintaining awareness of scene activities.
Maintains a perpetual up-to-the‑moment public safety unit status file.
Operates public safety radio systems, auxiliary radio systems, and other equipment such as computer‑aided dispatch.
Triages incoming emergency and non‑emergency calls from various sources such as wireline, wireless, text, video or automated data feed.
Works mandatory overtime.
Must be a current, regular employee of EMA/MetroSafe.
High School Graduation or GED equivalent.
Special Certifications and Licenses
Must be a U.S. Citizen.
Must be a minimum of 18 years of age.
Applicants who have used, possessed, bought or sold marijuana within one year of application or have used, possessed, bought or sold any controlled substance or narcotic drug without a prescription within six years of application will be disqualified.
Must not have been convicted of a felony.
Misdemeanor convictions will be considered on an individual basis.
Must submit to a pre‑employment suitability test.
Must submit to a pre‑employment polygraph test.
Must submit to fingerprinting for criminal history check.
Must work a varied schedule, including nights, weekends, holidays and overtime.
Must submit to a pre‑employment drug screening.
Must submit to a pre‑employment audiogram.
Must be certified as a Law Enforcement Telecommunicator and LINK/NCIC Basic operator (Full Access) in the state of Kentucky or obtain within six months of employment.
Must be certified as an Emergency Medical Dispatcher and be in Basic CPR from an American Heart Healthcare CPR Provider or obtain within six months of employment.
Physical Demands
Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.
Will work long shifts, up to 16 hours per workday.
Unavoidable Hazards
None.
Americans With Disabilities Act Compliance
Louisville Metro Government is an Equal Opportunity Employer. ADA requires the Louisville Metro Government to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.
Standard Clauses
Will be required to work nights, weekends, holidays and emergencies (man‑made or natural) to meet the business needs of Louisville Metro Government.
This job description is not designed to cover or contain a comprehensive listing of essential functions and responsibilities that are required of an employee for this job. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
Essential Safety Functions
It is the responsibility of each employee to comply with established policies, procedures and safe work practices. Each employee must follow safety training and instructions provided by their supervisor. Each employee must also properly wear and maintain all personal protective equipment required for their job. Finally, each employee must immediately report any unsafe work practices or unsafe conditions as well as any on‑the‑job injury or illnesses.
Every manager/supervisor is responsible for enforcing all safety rules and regulations. In addition, they are responsible for ensuring that a safe work environment is maintained, safe work practices are followed and employees are properly trained.
This is a union position and all union employees pay fair share to the union whether or not they elect to be a member. Shift selection, vacation bidding and overtime are all covered under the union contract. As shift selection is based on seniority, new hires typically start on evening or overnight shifts. It can take several years before a daytime shift becomes available. The Communications Center is a 24/7 operation which mandates employees work on holidays if it should fall on their rotation. Overtime is mandatory and can extend shifts up to a total of 16 hours with little or no notice.
Promotional Test Weights
Training & Experience: 100%
SALARY PLAN / GRADE: U006
EQUAL OPPORTUNITY EMPLOYER
Please note that Training & Experience scores are based on the relevant (as determined by the hiring agency and Civil Service) training and experience from the last 10 years, as listed on your application and resume, as submitted. Any information that is unclear or that is not listed on your application and/or resume will not be considered in the calculation of the Training & Experience score. This also means that you should list your employment dates including the month and year (i.e. 02/2017 to 08/2020) of employment.
Seniority Level:
Entry level
Employment type:
Full‑time
Job function:
Other, Information Technology, and Management
Industries:
Government Administration
Referrals increase your chances of interviewing at Louisville Metro Government by 2x
Louisville, KY $97,300 - $125,544 2 weeks ago
#J-18808-Ljbffr
Must be a current, regular employee of EMA/MetroSafe.
Summary Objective
This critical role serves as the vital communications link between the public needing help and emergency services response. This entails a candidate to be able to work independently in a high‑stress environment while receiving and evaluating incoming emergency and administrative requests for emergency services including, but not limited to, law enforcement, Fire, and Emergency Medical Services (EMS). The candidate will triage those requests for service, providing guidance and assistance to the public in life‑safety situations and coordinating appropriate responses to high‑risk, high‑stress operations, with the objective of keeping all participants safe.
The essential functions listed below are those that represent the majority of the time spent working in this class.
Relays critical information, dispatching/initiating emergency response services.
Advises responding field units of relevant information regarding public safety and broadcasts all supplemental data necessary to assist field units.
Monitors field units to ascertain locations and safety of personnel.
Provides specialized communications to service agencies and to task force units.
Documents all incident activities thoroughly and accurately while maintaining awareness of scene activities.
Maintains a perpetual up-to-the‑moment public safety unit status file.
Operates public safety radio systems, auxiliary radio systems, and other equipment such as computer‑aided dispatch.
Triages incoming emergency and non‑emergency calls from various sources such as wireline, wireless, text, video or automated data feed.
Works mandatory overtime.
Must be a current, regular employee of EMA/MetroSafe.
High School Graduation or GED equivalent.
Special Certifications and Licenses
Must be a U.S. Citizen.
Must be a minimum of 18 years of age.
Applicants who have used, possessed, bought or sold marijuana within one year of application or have used, possessed, bought or sold any controlled substance or narcotic drug without a prescription within six years of application will be disqualified.
Must not have been convicted of a felony.
Misdemeanor convictions will be considered on an individual basis.
Must submit to a pre‑employment suitability test.
Must submit to a pre‑employment polygraph test.
Must submit to fingerprinting for criminal history check.
Must work a varied schedule, including nights, weekends, holidays and overtime.
Must submit to a pre‑employment drug screening.
Must submit to a pre‑employment audiogram.
Must be certified as a Law Enforcement Telecommunicator and LINK/NCIC Basic operator (Full Access) in the state of Kentucky or obtain within six months of employment.
Must be certified as an Emergency Medical Dispatcher and be in Basic CPR from an American Heart Healthcare CPR Provider or obtain within six months of employment.
Physical Demands
Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.
Will work long shifts, up to 16 hours per workday.
Unavoidable Hazards
None.
Americans With Disabilities Act Compliance
Louisville Metro Government is an Equal Opportunity Employer. ADA requires the Louisville Metro Government to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.
Standard Clauses
Will be required to work nights, weekends, holidays and emergencies (man‑made or natural) to meet the business needs of Louisville Metro Government.
This job description is not designed to cover or contain a comprehensive listing of essential functions and responsibilities that are required of an employee for this job. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
Essential Safety Functions
It is the responsibility of each employee to comply with established policies, procedures and safe work practices. Each employee must follow safety training and instructions provided by their supervisor. Each employee must also properly wear and maintain all personal protective equipment required for their job. Finally, each employee must immediately report any unsafe work practices or unsafe conditions as well as any on‑the‑job injury or illnesses.
Every manager/supervisor is responsible for enforcing all safety rules and regulations. In addition, they are responsible for ensuring that a safe work environment is maintained, safe work practices are followed and employees are properly trained.
This is a union position and all union employees pay fair share to the union whether or not they elect to be a member. Shift selection, vacation bidding and overtime are all covered under the union contract. As shift selection is based on seniority, new hires typically start on evening or overnight shifts. It can take several years before a daytime shift becomes available. The Communications Center is a 24/7 operation which mandates employees work on holidays if it should fall on their rotation. Overtime is mandatory and can extend shifts up to a total of 16 hours with little or no notice.
Promotional Test Weights
Training & Experience: 100%
SALARY PLAN / GRADE: U006
EQUAL OPPORTUNITY EMPLOYER
Please note that Training & Experience scores are based on the relevant (as determined by the hiring agency and Civil Service) training and experience from the last 10 years, as listed on your application and resume, as submitted. Any information that is unclear or that is not listed on your application and/or resume will not be considered in the calculation of the Training & Experience score. This also means that you should list your employment dates including the month and year (i.e. 02/2017 to 08/2020) of employment.
Seniority Level:
Entry level
Employment type:
Full‑time
Job function:
Other, Information Technology, and Management
Industries:
Government Administration
Referrals increase your chances of interviewing at Louisville Metro Government by 2x
Louisville, KY $97,300 - $125,544 2 weeks ago
#J-18808-Ljbffr