Engineer 1, Broadcast Engineering Job at Comcast in San Mateo

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.) Job Summary Responsible for maintaining network quality by monitoring and adjusting audio and video parameters. Minimizes customer outages by working effectively with other departments and team members. Analyzes and reacts quickly to technical problems and be able to understand complex signal paths including large routing systems. Depends on others for instruction, guidance and direction. Job Description Core Responsibilities Monitors and adjusts audio and video parameters to insure the best network quality. Maintains network quality, minimize customer outages and communicate technical issues and solutions in daily shift reports and pass-down meetings. Tunes and trouble-shoots various types of satellite and fiber decoders. Assists operations with training related to audio and video equipment use and their adjustments. Insures a clean and dust free environment in all technical areas. Maintains the integrity of the system wiring and documentation. Coordinates and supports internally and externally run company broadcast events. Provides assistance in network planning, engineering, architecture and the development of technical standards for video over IP. Provides basic resolution for routine network problems, coordination of support of end user problems, occasionally direct end user support for executives. Contributes to projects supporting the implementation, operations and management of the real time, network-computing infrastructure. Installs and repairs broadcast operations equipment as needed. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Support a culture of inclusion in how you work and lead. Do what's right for each other, our customers, investors and our communities. Disclaimer This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Skills Broadcast Engineering; Troubleshooting; Operations Engineering Salary Primary Location Pay Range: $32.00 - $47.99 Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 0-2 Years #J-18808-Ljbffr In Summary: Job Description: Monitors and adjusts audio and video parameters to insure the best network quality . Maintains network quality, minimize customer outages and communicate technical issues and solutions in daily shift reports and pass-down meetings . Provides assistance in network planning, engineering, architecture and the development of technical standards for video over IP . En Español: Comcast - una compañía global de medios y tecnología Fortune 30 . Desde la conectividad y las plataformas que proporcionamos, hasta el contenido y experiencias que creamos, alcanzamos a cientos de millones de clientes, espectadores e invitados en todo el mundo. Sé parte de nuestro galardonado equipo tecnológico que convierte grandes ideas en productos, plataformas y soluciones de vanguardia que nuestros clientes aman. Creamos espacio para innovar y reconocemos, recompensamos e invertimos en sus ideas, asegurándonos de que pueda traer con orgullo su auténtico yo al lugar de trabajo. Únete a nosotros. Harás el mejor trabajo de tu carrera aquí en Comcast. (En la mayoría de los casos, Comcast prefiere tener empleados colaborando en el sitio a menos que el equipo haya sido designado como un servicio virtual debido a la naturaleza de su trabajo. Si se ofrece una posición de orientación tanto ubicaciones de oficinas como instrucciones virtuales, los candidatos pueden estar dispuestos a resolver problemas de calidad técnica por medio de la red de trabajo más complejas, incluidos los parámetros de audio y video. Mantiene la calidad de la red, reduce al mínimo las interrupciones del cliente y comunica problemas técnicos y soluciones en los informes diarios de turnos y reuniones de transmisión. Melodiza y resuelve varios tipos de decodificadores de satélite y fibra. Ayuda a las operaciones con capacitación relacionada con el uso de equipos de audio y video y sus ajustes. Asegura un entorno limpio y libre de polvo en todas las áreas técnicas. mantiene la integridad del cableado del sistema y la documentación. Coordina y admite eventos de emisión de empresas que se ejecutan internamente y externamente. Provee asistencia en la planificación de redes, ingeniería, arquitectura y desarrollo de estándares técnicos para vídeo sobre IP. Proporciona una solución básica para los problemas de red rutinaria, coordinación del soporte de problemas de usuarios finales, apoyo directo de usuario final ocasionalmente para los ejecutivos. Contribuye a proyectos que apoyan la implementación, operación y gestión del tiempo, computación por radio-tiempo. Poseer la experiencia del cliente - pensar y actuar de una manera que ponga a nuestros clientes en primer lugar, darles opciones digitales perfectas en cada punto de contacto y hacerlos promotores de nuestros productos y servicios. Conocer sus cosas - ser entusiastas aprendices, usuarios y defensores de nuestra tecnología que cambia el juego, los productos y los servicios, especialmente nuestras herramientas y experiencias digitales. ganar como equipo - hacer grandes cosas sucediendo trabajando juntos y estando abiertos a nuevas ideas. Ser parte activa del Sistema Net Promoter - una forma de trabajar que trae más empleados y retroalimentación del cliente a la empresa - uniéndose a grupos, haciendo llamadas hacia atrás y ayudándonos a elevar las oportunidades para mejorar nuestro estatus de clientes. Comcast tiene la intención de ofrecer el salario básico del candidato seleccionado dentro de este rango, dependiendo de los factores relacionados con el trabajo y no discriminatorios como la experiencia. La ventana de solicitud es 30 días desde la fecha en que se publica el empleo, a menos que el número de solicitantes requiera cerrarlo tarde o temprano. El salario base es una parte de las recompensas totales que ofrece Comcast para compensar y reconocer a los empleados por su trabajo. Experiencia laboral relevante 0-2 años #J-18808-Ljbffr.