Kforce Inc is hiring: UX Product Owner (Salesforce) in North Palm Beach

Base pay range

$60.00/hr - $68.00/hr

Responsibilities

Kforce has a client that is seeking a UX Product Owner (Salesforce) in Juno Beach, FL. The UX Product Owner will drive digital experience initiatives for customers and Customer Service Agents across web, mobile and employee desktop experiences, and must bring proven expertise in project management on Agile delivery teams. In this role, you will be ensuring that user-centered design and platform best practices are integrated throughout the project lifecycle. As the UX Product Owner, you are responsible for organizing digital experience project requirements, design deliverables, reviews and approvals, and handoff to IT in addition to serving as a critical member of Agile development teams. You will be responsible for signing off on front-end user stories, participating in daily stand-ups and backlog grooming sessions, UAT signoff and production release signoff.

• Own the user experience, champion user needs and ensure alignment with business goals
• Work with business stakeholders and IT partners to understand scope of deliverables, requirements, process, existing application screenshots, timelines and other details
• Facilitate design reviews, working back with attendees to navigate busy calendars against tight deliverable timelines
• Sign off on front-end deliverables and user acceptance testing (UAT)
• Maintain timelines, project documentation and trackers

Requirements

• Bachelor's degree
• Experience managing cross-functional and collaborative projects
• Experience working on Salesforce Service Cloud projects
• Detail-oriented with strong analytical and problem-solving skills
• Strong communications and interpersonal skills
• Ability to manage multiple projects in a dynamic environment
• Agile or UX certifications are a plus
• Experience in Salesforce Service Cloud, is highly desirable

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Seniority level

Associate

Employment type

Contract

Job function

Product Management and Marketing

Industries

Oil and Gas, Utilities, Renewable Energy, Semiconductor Manufacturing