Asset Living is hiring: Assistant Community Manager in Katy

Asset Living is a third‑party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single‑family home rentals, affordable housing, build‑to‑rent, active adult, and student housing divisions. Asset Living is a fast‑growing company made up of talented individuals from diverse backgrounds that drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe "Together We Lead, Together We Succeed". We empower each other to lead by example, collaborate, and evolve, inspiring continual improvement as individuals and as an organization. Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, we are known as a trusted partner in real estate, workplace culture, and growth opportunities.

Assistant Community Manager

The Assistant Community Manager is responsible for overseeing, under the supervision of the Community Manager, the everyday operations and financial functions of the housing community. As the Assistant Community Manager, you will play a vital role in the delinquency and collection of rent to optimize the property's cash flow and financial position. You will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration & risk management in the absence of the Community Manager. As an onsite leader, you will supervise all aspects of the property and staff to ensure compliance with the company's policies and procedures, safety and fair housing guidelines, and liability concerns.

Essential Duties & Responsibilities

Financial Management

• Responsible for posting all payments and income received from all applicants, current residents, and non‑current residents accurately, timely, and efficiently.
• Responsible for processing and reconciling daily all account receivables.
• Monitor and follow up on bad debt to include preparation of late notices, resident and guarantor contact, and filing evictions.
• Help the property meet budgeted revenues, expenses, and Net Operating Income.
• Post all charges to resident and non‑current resident accounts; include bill back of utilities where applicable.
• Lead all end‑of‑the‑month closing procedures and reporting.
• Maintain accurate and organized records; audit resident files to ensure accuracy.
• Walk units and post all move‑out charges, statements, and security deposit refunds.

Personnel Management

• Regular/daily onsite attendance is required.
• Use consistent techniques & company directives to screen, hire, train, coach, and develop onsite staff.
• Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.
• Promote harmony and quality job performance of staff through support and effective leadership.
• Ensure staff compliance and consistency with Company policies and procedures.
• Strategic Leasing Management: ensure staff leasing techniques are effective in obtaining closure, follow‑up procedures, signing/documentation of leases, and reporting systems are accurate and up to date.
• Implement marketing strategies & systems put in place by the annual marketing plan.
• Deal with resident complaints, concerns, and requests to ensure resident satisfaction.
• Develop and implement resident retention programs (e.g., resident functions, special promotions, monthly newsletter).
• Effectively show, lease, and move in prospective residents.

Administrative Management

• Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff.
• Maintain property appearance and ensure repairs are noted and completed on a timely basis.
• Assist with supervision of all business functions related to operations.
• Plan for and utilize property resources, equipment, and supplies economically (e.g., obtaining bids/pricing from vendors, suppliers, contractors).

Education & Experience

• High School Diploma or Equivalent; Bachelor’s degree preferred or two years experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Ability to understand and perform all onsite software functions; basic computer skills required.
• Must have basic knowledge of Fair Housing Laws and OSHA requirements.

Physical Requirements

• Regularly remain in a stationary position, often standing or sitting for prolonged periods, communicate with others, repeat motions that may include wrists, hands, and/or fingers, and assess the accuracy, neatness, and thoroughness of assigned work.
• Frequently move about to accomplish tasks or move from one worksite to another.
• Occasionally ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like; work in various environments including tight and confined spaces, overhead positions, and reach, adjust or move objects of up to 25 lbs. in all directions.
• Operate machinery or power tools, motor vehicles, and/or golf carts.
• Manage work hours that may include overtime, weekends, night hours (emergencies), and exposure to hazardous chemicals and extreme temperatures.

Asset Living offers a comprehensive total rewards package that includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401(k) with employer matching, and commission and performance bonuses when applicable. Full‑time employees also receive paid sick days and company holidays.

Salary Range: $21–$23 per hour