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University of Houston System

Communications Specialist

University of Houston System, Houston, Texas, United States, 77246

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Department: Human Resources Salary: $47,731-$50,000

This position is open to current University of Houston–Downtown (UHD) employees only.

Description The Communications Specialist supports the development, coordination, and execution of internal and external communications across digital and print platforms. This role develops clear, consistent, and engaging content; maintains key communication channels such as newsletters, intranet and web pages; provides communications partnership to departmental leadership; and supports strategic initiatives that advance the university’s priorities. The Specialist also provides essential administrative support to ensure smooth departmental operations.

Duties

Develops, writes, edits, and publishes internal and external communications in alignment with brand, style, and accessibility standards; supports executive and leadership communications as assigned

Coordinates communication projects intended for publication across multiple formats, including newsletters, webpages, presentations, announcements, videos, and event materials

Serves as content coordinator for internal communication channels (e.g., webpages, email newsletters, digital signage, SharePoint sites, events, and presentations)

Designs, writes, and produces monthly digital newsletters; continuously refines format and content based on analytics and stakeholder feedback

Maintains and updates internal- and external-facing webpages, ensuring accuracy, clarity, and timeliness of posting of information

Develops content such as articles, talking points, video scripts, PowerPoint presentations, FAQs, and employee messaging that supports UHD priorities, programs, and initiatives

Supports the planning and communication of institutional announcements, change initiatives, employee programming, and key institutional updates

Collaborates with partners across departments and divisions to tailor messaging for targeted audiences

Ensures consistency of tone, message alignment, and accuracy across communication platforms

Tracks engagement metrics and develops recommendations to enhance communication strategies and improve reach and clarity

Provides administrative coordination to support daily departmental operations, which may include maintaining shared email inboxes, coordinating office supplies and vendor quotes, arranging room bookings, and scheduling support as needed

Provides administrative coordination for front desk operations, office supply, catering and vendor purchases, shared calendar maintenance, space reservations, and work orders

Marginal Duties

Perform additional duties as required by the specific needs of the department

Supervisory Responsibilities Direct Reports

Supervises part-time employees

Delegation of Work

Assigns work to subordinate(s)

Supervision Given

Supervises the work of student workers

Required Qualifications Required Education

Bachelor's degree

Experience will be considered in lieu of education

Required Experience

Minimum of two (2) years of related job experience

Experience designing and executing communications campaigns that support strategic initiatives

License/Certification

None

Preferred Qualifications

Bachelor's degree in Communications, Journalism, Public Relations, Marketing, Human Resources, or a related field

Direct experience in communications, content creation, or digital media, preferably in a higher education, nonprofit, or corporate environment

Knowledge, Skills, and Abilities Knowledge

Proficiency in digital publishing tools and platforms such as OMNI CMS, SharePoint, Canvas, and survey/form tools like Qualtrics and Microsoft Forms

Familiarity with style guides (e.g., AP, Chicago) and accessibility standards (e.g., WCAG)

Skills

Strong project management and organizational skills

High attention to detail and commitment to accuracy in reporting and content management

Abilities

Ability to collaborate effectively with diverse stakeholders, including executives, HR professionals, and external partners

Ability to communicate effectively with a wide range of individuals and constituencies in a university community

Ability comfortable with administrative tasks and operational support, including calendar coordination, front desk oversight, and vendor communications

Work Location and Physical Demands Primary Work Location

Works in an office environment

Physical Demands

Work is performed in a typical, comfortable interior work environment which does not subject the employee to any unpleasant elements

Individual has discretion in relation to walking, standing etc., and has minimal exposure to physical risks

All positions at the University of Houston-System are security sensitive and will require a criminal history check.

The University of Houston System and its universities are Equal Opportunity Institutions. Everyone is encouraged to apply.

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