University of Houston - Downtown
Communications Specialist
University of Houston - Downtown, Houston, Texas, United States, 77246
Department: Human Resources Salary: $47,731-$50,000
This position is open to current University of Houston-Downtown (UHD) employees only.
Description The Communications Specialist supports the development, coordination, and execution of internal and external communications across digital and print platforms. This role develops clear, consistent, and engaging content; maintains key communication channels such as newsletters, intranet and web pages; provides communications partnership to departmental leadership; and supports strategic initiatives that advance the university's priorities. The Specialist also provides essential administrative support to ensure smooth departmental operations.
Duties
Develops, writes, edits, and publishes internal and external communications in alignment with brand, style, and accessibility standards; supports executive and leadership communications as assigned
Coordinates communication projects intended for publication across multiple formats, including newsletters, web pages, presentations, announcements, videos, and event materials
Serves as content coordinator for internal communication channels (e.g., web pages, email newsletters, digital signage, SharePoint sites, events, and presentations)
Designs, writes, and produces monthly digital newsletters; continuously refines format and content based on analytics and stakeholder feedback
Maintains and updates internal- and external-facing web pages, ensuring accuracy, clarity, and timely posting of information
Develops content such as articles, talking points, video scripts, PowerPoint presentations, FAQs, and employee messaging that supports UHD priorities, programs, and initiatives
Supports the planning and communication of institutional announcements, change initiatives, employee programming, and key institutional updates
Collaborates with partners across departments and divisions to tailor messaging for targeted audiences
Ensures consistency of tone, message alignment, and accuracy across communication platforms
Tracks engagement metrics and develops recommendations to enhance communication strategies and improve reach and clarity
Provides administrative coordination to support daily departmental operations, which may include maintaining shared email inboxes, coordinating office supplies and vendor quotes, arranging room bookings, and scheduling support as needed
Provides administrative coordination for front desk operations, office supply, catering and vendor purchases, shared calendar maintenance, space reservations, and work orders
Marginal Duties Perform additional duties as required by the specific needs of the departmen
Supervisory Responsibilities Direct Reports:
Supervises part-time employees
Delegation of Work:
Assigns work to subordinate(s)
Supervision Given:
Supervises the work of student workers
Required Qualifications Required Education Bachelor's degree Experience will be considered in lieu of education
Required Experience Minimum of two (2) years of related job experience Experience designing and executing communications campaigns that support strategic initiatives
License/Certification None
Preferred Qualifications Bachelor's degree in Communications, Journalism, Public Relations, Marketing, Human Resources, or a related field Direct experience in communications, content creation, or digital media, preferably in a higher education, nonprofit, or corporate environment
Knowledge, Skills, and Abilities Knowledge Proficiency in digital publishing tools and platforms such as OMNI CMS, SharePoint, Canvas, and survey/form tools like Qualtrics and Microsoft Forms Familiarity with style guides (e.g., AP, Chicago) and accessibility standards (e.g., WCAG)
Skills Strong project management and organizational skills High attention to detail and commitment to accuracy in reporting and content management
Abilities Ability to collaborate effectively with diverse stakeholders, including executives, HR professionals, and external partners Ability to communicate effectively with a wide range of individuals and constituencies in a university community Ability comfortable with administrative tasks and operational support, including calendar coordination, front desk oversight, and vendor communications
Work Location and Physical Demands Primary Work Location:
Works in an office environment
Physical Demands:
Work is performed in a typical, comfortable interior work environment which does not subject the employee to any unpleasant elements Individual has discretion in relation to walking, standing etc., and has minimal exposure to physical risks
All positions at the University of Houston-System are security sensitive and will require a criminal history check.
The University of Houston System and its universities are Equal Opportunity Institutions. Everyone is encouraged to apply.
#J-18808-Ljbffr
This position is open to current University of Houston-Downtown (UHD) employees only.
Description The Communications Specialist supports the development, coordination, and execution of internal and external communications across digital and print platforms. This role develops clear, consistent, and engaging content; maintains key communication channels such as newsletters, intranet and web pages; provides communications partnership to departmental leadership; and supports strategic initiatives that advance the university's priorities. The Specialist also provides essential administrative support to ensure smooth departmental operations.
Duties
Develops, writes, edits, and publishes internal and external communications in alignment with brand, style, and accessibility standards; supports executive and leadership communications as assigned
Coordinates communication projects intended for publication across multiple formats, including newsletters, web pages, presentations, announcements, videos, and event materials
Serves as content coordinator for internal communication channels (e.g., web pages, email newsletters, digital signage, SharePoint sites, events, and presentations)
Designs, writes, and produces monthly digital newsletters; continuously refines format and content based on analytics and stakeholder feedback
Maintains and updates internal- and external-facing web pages, ensuring accuracy, clarity, and timely posting of information
Develops content such as articles, talking points, video scripts, PowerPoint presentations, FAQs, and employee messaging that supports UHD priorities, programs, and initiatives
Supports the planning and communication of institutional announcements, change initiatives, employee programming, and key institutional updates
Collaborates with partners across departments and divisions to tailor messaging for targeted audiences
Ensures consistency of tone, message alignment, and accuracy across communication platforms
Tracks engagement metrics and develops recommendations to enhance communication strategies and improve reach and clarity
Provides administrative coordination to support daily departmental operations, which may include maintaining shared email inboxes, coordinating office supplies and vendor quotes, arranging room bookings, and scheduling support as needed
Provides administrative coordination for front desk operations, office supply, catering and vendor purchases, shared calendar maintenance, space reservations, and work orders
Marginal Duties Perform additional duties as required by the specific needs of the departmen
Supervisory Responsibilities Direct Reports:
Supervises part-time employees
Delegation of Work:
Assigns work to subordinate(s)
Supervision Given:
Supervises the work of student workers
Required Qualifications Required Education Bachelor's degree Experience will be considered in lieu of education
Required Experience Minimum of two (2) years of related job experience Experience designing and executing communications campaigns that support strategic initiatives
License/Certification None
Preferred Qualifications Bachelor's degree in Communications, Journalism, Public Relations, Marketing, Human Resources, or a related field Direct experience in communications, content creation, or digital media, preferably in a higher education, nonprofit, or corporate environment
Knowledge, Skills, and Abilities Knowledge Proficiency in digital publishing tools and platforms such as OMNI CMS, SharePoint, Canvas, and survey/form tools like Qualtrics and Microsoft Forms Familiarity with style guides (e.g., AP, Chicago) and accessibility standards (e.g., WCAG)
Skills Strong project management and organizational skills High attention to detail and commitment to accuracy in reporting and content management
Abilities Ability to collaborate effectively with diverse stakeholders, including executives, HR professionals, and external partners Ability to communicate effectively with a wide range of individuals and constituencies in a university community Ability comfortable with administrative tasks and operational support, including calendar coordination, front desk oversight, and vendor communications
Work Location and Physical Demands Primary Work Location:
Works in an office environment
Physical Demands:
Work is performed in a typical, comfortable interior work environment which does not subject the employee to any unpleasant elements Individual has discretion in relation to walking, standing etc., and has minimal exposure to physical risks
All positions at the University of Houston-System are security sensitive and will require a criminal history check.
The University of Houston System and its universities are Equal Opportunity Institutions. Everyone is encouraged to apply.
#J-18808-Ljbffr