Wendover Management
Community Manager Job at Wendover Management in Atlanta
Wendover Management, Atlanta, GA, United States, 30383
Community Manager – Greater Atlanta Area
Join Wendover Management as a Community Manager to lead one of our affordable housing communities in Florida, driving resident experience and operational excellence.
What You'll Do
- Team Leadership
- Lead, coach, and mentor leasing and maintenance teams to achieve site goals.
- Conduct regular performance check‑ins and annual reviews.
- Foster a collaborative, inclusive, and high‑performing team culture.
- Financial & Operational Oversight
- Partner in the development of annual budgets and manage daily financials.
- Monitor and control operating expenses, recommend efficiency opportunities.
- Track and report on community performance, occupancy, and collections.
- Maintenance & Facilities Management
- Oversee work schedules, preventative maintenance programs, and vendor coordination.
- Ensure timely completion of service requests and high‑quality repairs.
- Maintain safety, curb appeal, and long‑term asset preservation.
- Purchasing & Vendor Management
- Develop and maintain strong relationships with third‑party vendors.
- Manage service contracts, vendor performance, and ensure timely project execution.
- Keep accurate inventory of maintenance supplies and control purchasing within budget.
- Resident Engagement & Customer Experience
- Deliver outstanding customer service to residents, vendors, and stakeholders.
- Ensure timely, empathetic response to all service requests and inquiries.
- Foster a sense of community through resident events and thoughtful communication.
- Compliance & Safety
- Ensure full compliance with company policies and LIHTC regulations.
- Keep resident files, applications, and documentation audit‑ready.
- Enforce safety protocols and maintain zero tolerance for lost‑time accidents.
- Marketing & Lease‑Ups
- Execute local marketing strategies to drive qualified traffic and increase occupancy.
- Monitor leasing performance and adjust tactics to meet occupancy and revenue goals.
Requirements / Qualifications
- Bachelor's degree preferred.
- 1+ year experience managing a LIHTC property.
- CAM, CAPS, or CPM designation preferred.
- Deep understanding of affordable housing compliance and operations.
- Experience managing budgets, teams, and resident concerns in real‑time.
- Proficiency in Microsoft Office, property management software, and social media.
- Strong communication, time management, and problem‑solving skills.
- Natural relationship‑builder with the ability to connect with diverse residents and teammates.
- Highly organized, adaptable, and comfortable managing multiple priorities in a fast‑paced setting.
- Professional appearance and a polished, customer‑first demeanor.
- Confidence, adaptability, and a passion for purpose‑driven work.
- Mindset of care, curiosity, and continuous improvement.
Benefits
- Competitive base pay plus performance‑based bonuses.
- Health, dental, and vision insurance.
- Health Savings Account and Flexible Spending Accounts.
- Short‑term and long‑term disability; life insurance.
- Employee Assistance Program.
- Generous PTO and paid holidays.
- 401(k) plan with 100% company match up to 3% of salary.
- Rent discounts at select communities.
- Tuition reimbursement and career‑advancement opportunities.
- Comprehensive total‑rewards package (Wendover Life+).
About Wendover
Wendover Management, LLC is dedicated to developing, financing, and managing affordable and workforce housing communities across the Southeast. We prioritize inclusive culture, purpose‑driven careers, and meaningful impact on tenants and staff alike.
Job Details
- Seniority level: Mid‑Senior
- Employment type: Full‑time
- Job function: Management
- Location: Greater Atlanta Area (Florida site)