Director of Emergency Services Communication Bureau (ESBC) -Public Service Execu

As the ESCB Director, you will oversee all bureau activities and guide the strategic direction of Maine’s statewide 9-1-1 system. You’ll lead a talented team and work closely with state leaders, emergency management agencies, and telecommunications partners to deliver a seamless, secure, and responsive emergency communications network Key Responsibilities Direct the day-to-day operations and long-term planning of the Emergency Services Communication Bureau. Provide technical leadership and oversight for Maine’s Next Generation 9-1-1 (NG9-1-1) equipment, procedures, and system performance. Participate in real-time operational decisions impacting the state’s 9-1-1 services. Oversee complex contracts , ensuring compliance, financial accountability, and effective vendor management. Lead, mentor, and develop a skilled team of ESCB professionals. Serve as the primary liaison to legislators, the public, and emergency management stakeholders. Collaborate as part of the PUC’s senior management team to define and execute the strategic vision for the Bureau. About You The ideal candidate is an experienced, forward-thinking leader who thrives at the intersection of technology, public safety, and policy. You bring both technical expertise and the ability to inspire and coordinate others around a shared mission. Qualifications Education: Bachelor’s degree in public administration, criminal justice, communications, engineering, or a related field. Experience: Minimum of six (6) years of progressively responsible professional experience in public safety communications, emergency management, or telecommunications planning and supervision. Demonstrated success in project planning , contract and personnel management , and stakeholder communication . Strong written and verbal communication skills, with the ability to represent the Bureau effectively to diverse audiences. Equivalent combinations of education and experience may be considered. Certification Must possess or be able to obtain, within one (1) year of appointment, Emergency Number Professional (ENP) certification issued by the National Emergency Number Association (NENA). #J-18808-Ljbffr