Keplr Vision
Optician I
General Job Description & Responsibilities
The primary responsibility of this position is to ensure that all patients are receiving the best quality of care at all times. Primary responsibilities include:
Review Physician’s prescriptions and orders based on medical charts
Educate patients on their corrective lens options and help them make a choice that fits their medical needs as well as lifestyle preferences
Provide honest but compassionate feedback about aesthetic choices in frames
Achieve sales goals and quotas as determined by office staff while attending to patients’ specific needs and desires
Manage inventory of frames and contact lenses to ensure optimum customer satisfaction and product variety
Communicate with physician with questions or concerns about prescriptions and other eye-related issues
Perform adjustments and repairs of eyewear
Place optical orders with a general understanding of insurance benefits
Experience & Skills Excellent customer service skills and personal presentation are critical to this role. The ideal candidate will have 0-3 years of experience and:
Good organizational and multitasking abilities
Coachable-open to feedback and continual improvement
Flexible and adaptable
Professional phone and office etiquette required
Optical experience is preferred but not necessary-we will train the right person
Other Duties & Information Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee.
Status: Full-time (FT)
Exemption: Non-exempt
Department: Opticians
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Review Physician’s prescriptions and orders based on medical charts
Educate patients on their corrective lens options and help them make a choice that fits their medical needs as well as lifestyle preferences
Provide honest but compassionate feedback about aesthetic choices in frames
Achieve sales goals and quotas as determined by office staff while attending to patients’ specific needs and desires
Manage inventory of frames and contact lenses to ensure optimum customer satisfaction and product variety
Communicate with physician with questions or concerns about prescriptions and other eye-related issues
Perform adjustments and repairs of eyewear
Place optical orders with a general understanding of insurance benefits
Experience & Skills Excellent customer service skills and personal presentation are critical to this role. The ideal candidate will have 0-3 years of experience and:
Good organizational and multitasking abilities
Coachable-open to feedback and continual improvement
Flexible and adaptable
Professional phone and office etiquette required
Optical experience is preferred but not necessary-we will train the right person
Other Duties & Information Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee.
Status: Full-time (FT)
Exemption: Non-exempt
Department: Opticians
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