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Dice is the leading career destination for tech experts at every stage of their careers. Our client, ConsultNet, LLC, is seeking the following. Apply via Dice today!

Technical Writer

Phoenix, AZ - Hybrid

6+ Month Contract: $35-$47.50 per hour

Our client seeks a Technical Writer to join its growing staff of security professionals in the Information Security Office (ISO) Division of the Information Technology Services Department. The ISO Division provides strategic oversight, direction, and coordination for the city of Phoenix's information security programs. This position will report to the Cyber Strategy and Planning Manager (CSAPM) whose section/branch is responsible for assisting the Chief Information Security Officer (CISO), with the development and execution of cyber strategy; policy planning and design; security training and education; security communication; tool administration; and security metrics and reporting across the city.

The Technical Writer will concentrate their time on Policy Planning and Design but will also assist in delivering results in the sections/branches core responsibilities. The primary objective is to analyze information required for Policy Planning and Design; the development or updating policies, standards, and standard operating procedures, as well as website content, reports, metrics, training material, brochures, etc.

This will be accomplished by consulting with management, engineering and technical staff as well as subject‑matter experts to gain an understanding of the city's information security services. The technical writer will then utilize standard templates and translate this information into user‑friendly, engaging content.

The Technical Writer will be responsible for generating innovative ideas for content while working both independently and collaboratively as part of a team. This documentation must be simple and clear so that it can be easily understood by every employee. They must also be comprehensive and able to address questions or situations that may arise. Such work requires that technical writers be aware of these potential situations or questions at every level within the city. Writing and introducing policy and other content also entails ensuring that it is not contradictory to any departmental or city guidelines or objectives. This includes ensuring that content is both in line with the city's mission and the laws of the community. Often, this work can entail additional legal research.

Responsibilities

• Prepare, review, revise, and maintain technical documents, policies, standards, standard operating procedures, and other information security content to include software and systems engineering, system operations, testing, and user documentation.
• Gather and analyze technical and product information from various sources to document new or changing product functionality.
• Write, format, edit, review, and proof procedural and technical information for technical and nontechnical users.
• Assist in planning, scheduling, and tracking documentation work to meet release and deliverable dates.

Ideal Candidate

• Highly organized
• A self‑starter / self‑directed individual contributor
• Ability to easily work in a team environment
• Ability to easily synthesize technical data
• Excellent time management skills
• Consistently validates to ensure accurate deliverables
• Great attention to detail
• Excellent written and verbal communication skills
• Keen understanding of business etiquette and protocol
• Works well under pressure
• Excellent interpersonal skills and ability to work cooperatively with other city staff across multiple technical domains and teams

Welcome to ConsultNet and the family of companies, Tekne, SaltClick, TechBridge, and OmniMedia. As a premier national provider of technology talent and solutions, our expertise spans across project services, contract‑to‑hire, direct placement, and managed services both onshore and nearshore.

Celebrating more than 25 years of partnership with a diverse client base, we've crafted rewarding opportunities for our consultants, fostering high‑performing teams that deliver impactful results.

Over the last few years thousands of consultants have found their calling with us in roles that have made a meaningful impact on their lives, enhanced their career, challenged them, and propelled them towards achieving their personal and professional goals. At the ConsultNet family of companies, we believe effective communication is crucial in aligning the right job with your unique skills and professional aspirations. To us, it's all about the personal approach we take and the values we uphold.

We champion equality and inclusivity, proudly supporting an Equal Opportunity Employer policy. We welcome applicants regardless of Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other status protected by law.