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Asset Living

Affordable Housing Assistant Community Manager

Asset Living, Long Beach, California, us, 90899

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Affordable Housing Assistant Community Manager

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Company Overview Asset Living is a third‑party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to its partners. The company has grown from a small property management firm to one of the most trusted allies in real estate, with a growing portfolio of multifamily, single‑family, affordable housing, build‑to‑rent, active adult and student housing properties across the country.

Asset Living is a fast‑growing company made up of talented individuals from diverse backgrounds that differentiate it and help it drive innovation and results for its clients and communities across the US.

At Asset Living, we wholeheartedly believe “Together We Lead, Together We Succeed”. We empower each other to lead by example, collaborate and evolve – inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows.

Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO).

Assistant Community Manager The Assistant Community Manager is responsible for overseeing, under the supervision of the Community Manager, the everyday operations and financial functions of the housing community. As the Assistant Community Manager, you will play a vital role in delinquency and collection of rent to optimize the property's cash flow and financial position. You will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration and risk management in the absence of the Community Manager.

Essential Duties & Responsibilities Financial Management

Responsible for posting all payments and income received from all applicants, current residents and non‑current residents accurately, timely and efficiently.

Responsible for processing and reconciling daily all account receivables.

Monitor and follow up on bad debt to include preparation of late notices, resident and guarantor contact, and filing evictions.

Responsible for helping the property meet budgeted revenues, expenses and Net Operating Income.

Responsible for posting of all charges to resident and non‑current resident accounts; to also include bill back of utilities where applicable.

Responsible for all end‑of‑the‑month closing procedures and reporting.

Maintain accurate and organized records; audit resident files to ensure accurate records.

Responsible for walking units and posting all move‑out charges, statements, and security deposit refunds.

Personnel Management

Regular/daily onsite attendance is required.

Use consistent techniques & company directives to screen, hire, train, coach, and develop onsite staff.

Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.

Promote harmony and quality job performance of staff through support and effective leadership.

Ensure staff compliance and consistency with Company policies and procedures.

Strategic leasing management and ensure staff leasing techniques are effective in obtaining closure, follow‑up procedures met, signing/documentation of leases and reporting systems are accurate and up to date.

Implement marketing strategies & systems put in place by the annual marketing plan.

Deal with resident complaints, concerns, and requests to ensure resident satisfaction.

Develop and implement resident retention programs (e.g., resident functions, special promotions, monthly newsletter).

Effectively show, lease, and move in prospective residents.

Administrative Management

Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff.

Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours).

Assist with supervision of all business functions related to operations.

Plan for and utilize property resources, equipment and supplies economically (e.g., obtaining bids/pricing from vendors, suppliers, contractors).

Education/Experience

High School Diploma or Equivalent; Bachelor’s degree preferred or two years experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.

Ability to understand and perform all onsite software functions; basic computer skills required.

Must have basic knowledge of Fair Housing Laws and OSHA requirements.

Physical Requirements

Regularly required to remain in a stationary position, often standing or sitting for prolonged periods, communicate with others to exchange information, repeat motions that may include wrists, hands and/or fingers, assess accuracy, neatness and thoroughness of work.

Frequently required to move about to accomplish tasks or move from one worksite to another.

Occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools and the like, move self into different positions to accomplish tasks in various environments including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs. in all directions, lift and place objects up to 25 lbs, operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, be able to work overtime, weekends, night hours (emergencies), work in small and/or enclosed spaces, traverse flat and non‑flat terrain, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, be exposed to hazardous chemicals.

At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to, skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual’s relevant experience for the role.

Full‑time employees also receive paid sick days and company holidays.

Salary Range: $23 per hour to $27 per hour.

This job description should not be considered all inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.

Seniority level Mid‑Senior level

Employment type Full‑time

Job function Administrative

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