Service Advisor / Writer
Vadenchevroletpooler, Milwaukee, WI, United States
$55,000–$70,000+ per year (DOE) Top-Tier Benefits | Full-Time | Hiring Immediately
Walk-In Applicants Welcome Join a High-Performing, Rider-Focused Service Team
Job Intro
House of Harley-Davidson in Milwaukee is looking for a reliable, customer-driven Service Advisor who loves motorcycles and enjoys working with people. If you show up, follow processes, communicate well, and have a strong sales or service background—we want to meet you.Previous Harley-Davidson or dealership experience is a major plus, especially for candidates ready to step into a fast-paced, high-performing role within the largest and top-awarded Harley-Davidson Service Department in Milwaukee, Wisconsin, and the Great Lakes region. Apply today and take the next step in your service career!
Job Description Greet customers, complete service write-ups, and document concerns clearly, communicate estimates, timelines, warranty/recall info, and service updates
$55,000 – $70,000 per year, higher earning potential for experienced candidates!
Newer to the industry? We’ll help you grow—many of our Advisors reach $70,000+ by Year Two
Health, dental, vision, and life insurance
401(k) retirement plan with employer matching – We invest in our team!
Paid vacation and time off
Employee discounts on Harley-Davidson products and services
Opportunities for career growth within House of Harley-Davidson
Full-time, on-site position
Enjoy exclusive access to Harley-Davidson products, events, and the area's leading compensation package.
Responsibilities
Greet customers, complete service write-ups, and document concerns clearly
Communicate estimates, timelines, warranty/recall info, and service updates
Enter Repair Orders, assign work, and manage workflow in our DMS/CRM
Recommend additional services, parts, and accessories when appropriate
Coordinate with technicians to ensure accurate, timely service
Verify parts availability and assist with internal repairs
Process warranty claims, payments, and manage a personal cash drawer
Maintain a clean, organized workspace and follow dealership processes
Requirements
Experience in customer service, sales, automotive, powersports, or motorcycle service advising
Strong communication skills and comfort using DMS/CRM systems
Passion for motorcycles (M endorsement required or must obtain within 30 days)
Ability to lift 40 lbs. and work in a shop environment with exposure to battery acid, gasoline, cleaning chemicals, and exhaust fumes
Weekend availability as needed
Upload your resume and complete the online assessment for immediate consideration!
Terms Ready to Ride with Us?Turn your passion into a rewarding career. Apply today by uploading your resume and completing our quick online assessment—we’ll be in touch immediately!We are an Equal Opportunity Employer.All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or otherprotected status.
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Job Description Greet customers, complete service write-ups, and document concerns clearly, communicate estimates, timelines, warranty/recall info, and service updates
$55,000 – $70,000 per year, higher earning potential for experienced candidates!
Newer to the industry? We’ll help you grow—many of our Advisors reach $70,000+ by Year Two
Health, dental, vision, and life insurance
401(k) retirement plan with employer matching – We invest in our team!
Paid vacation and time off
Employee discounts on Harley-Davidson products and services
Opportunities for career growth within House of Harley-Davidson
Full-time, on-site position
Enjoy exclusive access to Harley-Davidson products, events, and the area's leading compensation package.
Responsibilities
Greet customers, complete service write-ups, and document concerns clearly
Communicate estimates, timelines, warranty/recall info, and service updates
Enter Repair Orders, assign work, and manage workflow in our DMS/CRM
Recommend additional services, parts, and accessories when appropriate
Coordinate with technicians to ensure accurate, timely service
Verify parts availability and assist with internal repairs
Process warranty claims, payments, and manage a personal cash drawer
Maintain a clean, organized workspace and follow dealership processes
Requirements
Experience in customer service, sales, automotive, powersports, or motorcycle service advising
Strong communication skills and comfort using DMS/CRM systems
Passion for motorcycles (M endorsement required or must obtain within 30 days)
Ability to lift 40 lbs. and work in a shop environment with exposure to battery acid, gasoline, cleaning chemicals, and exhaust fumes
Weekend availability as needed
Upload your resume and complete the online assessment for immediate consideration!
Terms Ready to Ride with Us?Turn your passion into a rewarding career. Apply today by uploading your resume and completing our quick online assessment—we’ll be in touch immediately!We are an Equal Opportunity Employer.All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or otherprotected status.
#J-18808-Ljbffr