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Providence Health & Services

PBX Operator - Communications

Providence Health & Services, Los Angeles, California, United States, 90079

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Switchboard Operator Operates the hospital switchboard to provide routine information and direct calls to appropriate areas. Receives and dispatches emergency and non‑emergency calls from hospital staff, providing direction to emergency medical service personnel, police, fire and other services. Communicates by telephone, radio system and computer‑aided dispatch system.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Holy Cross Medical Center and thrive in our culture of patient‑focused, whole‑person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Responsibilities

Operate the hospital switchboard to provide routine information and direct calls.

Receive and dispatch emergency and non‑emergency calls to emergency medical service personnel, police, fire, and other services.

Provide emergency medical dispatch direction via telephone, radio and computer‑aided dispatch systems.

Required Qualifications

Strong switchboard experience, preferably in a hospital or similar setting.

California Fire and Life Safety Card – National Organization, obtained within 30 days of hire.

Benefits & Compensation Pay range: $24.00 – $29.05 per hour. Additional compensation may include shift differentials, standby/on‑call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) savings plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, paid parental leave, vacations, holidays, health issues, voluntary benefits and well‑being resources.

Equal Opportunity Statement Providence is a proud equal opportunity employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Job Details Requisition ID:

400259

Company:

Providence Jobs

Job Category:

Administrative Support

Job Function:

Administration

Job Schedule:

Per‑Diem

Job Shift:

Variable

Career Track:

Admin Support

Department:

7003 PHCMC COMMUNICATIONS

Address:

CA Mission Hills 15031 Rinaldi St

Work Location:

Providence Holy Cross Medical Ctr-Mission Hills

Workplace Type:

On‑site

Pay Range:

$24.00 – $29.05 per hour

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