AOG Living is hiring: Assistant Community Manager in Houston
AOG Living, Houston, TX, United States, 77246
Summary
The Assistant Community Manager serves as the strength and support of the property by assisting the Community Manager in administering and supervising the overall management of the property. The role includes all functions related to multi‑family property leasing, marketing, and resident relations.
Job Summary
Assists the Community Manager with the overall management of the property, including but not limited to all financial and accounting aspects.
Reports To
Community Manager, Regional Property Supervisor and/or Regional Vice President
Supervises
Entire onsite staff during Community Manager’s absence.
Essential Functions
- Use the approved lease and credit reporting application.
- Process payments in accordance with company policy.
- Track late payments and apply late charges in accordance with company policy.
- Send out late notices and inform the Property Manager in accordance with company policy.
- Handle NSF/returned checks in accordance with company policy.
- Follow up on delinquencies and make collections by the established close‑out date; process all evictions and proceed through the judicial system in accordance with company policy.
- Complete final account statements in accordance with company policy.
- Send all collection files to the appropriate agency within thirty (30) days of move out.
- Assume Property Manager’s duties/authority in absence of immediate supervisor in accordance with company and property guidelines.
- All functions related to multi‑family property leasing.
- All functions related to multi‑family property marketing.
- All functions related to multi‑family resident relations.
- Other duties as assigned.
Qualifications
Required Education and Training
- High school diploma or equivalent required; college degree preferred.
- Knowledge and one (1) year of experience in multi‑family property management.
Training/Certificates/Association Memberships
- National Apartment Leasing Professional (NALP) preferred.
- Certified Occupancy Specialist (COS) preferred.
- Tax Credit Specialist (TCS) preferred.
- Housing Quality Standards (HQS) preferred.
- Uniform Physical Condition Standards (UPCS) preferred.
- LIHTC training preferred.
Knowledge, Skills, and Abilities
- Multi‑family leasing, accounting, marketing, and customer service background or a combination of accounting skills/education with customer service experience.
- Supervisory skills sufficient to manage team members in the Community Manager’s absence.
- Must be able to read, write, and communicate effectively.
- Ability to interact professionally with residents, vendors, contractors, and clients.
- Mathematical skills required.
- Proficiency in using office equipment, property management software(s), and Microsoft Office.
- Must have basic knowledge of Fair Housing Laws, OSHA Requirements, EEOC Laws, and local, city, and state ordinances.
Allied Orion Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.