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Radiant Systems Inc

Social Media Manager

Radiant Systems Inc, New York, New York, us, 10261

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We are hiring a

Social Media Community Manager & Analyst - Hybrid

for a large cosmetics client. The role is 24+ months, W2, located in

New York, NY 10001 . Pay:

$35.00‑$38.00 /hr .

Base Pay Range $35.00/hr - $38.00/hr

Responsibilities

Be Client’s social trendspotter & community champion

Decode social buzz to build reports that inspire

Spark conversations via social listening to fuel fresh content ideas

Monitor local platforms to build brand consistency

Primary Responsibilities

Monitor and analyze online conversations, mentions, and sentiment related to the brand, products, and competitors.

Identify emerging trends and share proactively with the wider team.

Track campaign effectiveness and manage brand reputation through actionable insights.

Collaborate cross‑functionally (Marketing, Product Development) to provide insights based on social listening to help inform ideation.

Community Management

Support local markets in community management, platform management and respond to their queries and needs.

Monitor social network health and consistently update community management guidelines.

Collaborate with Comms Team to provide Social FAQs for all product launch campaigns.

Keep global A&I teams informed on the latest social media features, trends, and innovations.

Consistently review local social platforms to ensure brand look and feel and legal regulations are being respected.

Reporting & Data Analyzing

Manage the execution of monthly A&I reports, analyzing data with the social media director to share key insights across the organization.

Oversee social requests for market adoption and performance analysis of product and brand campaigns using relevant tools.

Utilize trend analysis tools to inform social content creation opportunities and supports cross‑functional marketing social listening requests.

Trend Spotting

Practice daily trendspotting on TikTok and Instagram to identify emerging trends and opportunities for social feeds.

Create and distribute a weekly trendspotting email blast to all markets.

Stay current on new social media platforms, tools, and best practices, confidently presenting important developments to the internal team.

Qualifications

Strong understanding of social media platforms, trends, and algorithms.

Exceptional organizational skills with the ability to manage multiple live projects effectively.

Previous experience in community management and social listening.

Trend‑led, connected to culture and out‑of‑the‑box thinking.

Excellent written and verbal communication skills.

Ability to analyze metrics to identify clear insights, trends, and opportunities.

Desired experience in specific social media tools: Sprinklr, Traackr, Dash Hudson.

Senior Level Mid‑Senior level

Employment Type Contract

Job Function Marketing

Industries Personal Care Product Manufacturing

Contact: dvishnu@radiants.com

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