Social Media Manager Job at Radiant Systems Inc in New York

We are hiring a Social Media Community Manager & Analyst - Hybrid for a large cosmetics client. The role is 24+ months, W2, located in New York, NY 10001. Pay: $35.00‑$38.00 /hr.

Base Pay Range

$35.00/hr - $38.00/hr

Responsibilities

• Be Client’s social trendspotter & community champion
• Decode social buzz to build reports that inspire
• Spark conversations via social listening to fuel fresh content ideas
• Monitor local platforms to build brand consistency

Primary Responsibilities

• Monitor and analyze online conversations, mentions, and sentiment related to the brand, products, and competitors.
• Identify emerging trends and share proactively with the wider team.
• Track campaign effectiveness and manage brand reputation through actionable insights.
• Collaborate cross‑functionally (Marketing, Product Development) to provide insights based on social listening to help inform ideation.

Community Management

• Support local markets in community management, platform management and respond to their queries and needs.
• Monitor social network health and consistently update community management guidelines.
• Collaborate with Comms Team to provide Social FAQs for all product launch campaigns.
• Keep global A&I teams informed on the latest social media features, trends, and innovations.
• Consistently review local social platforms to ensure brand look and feel and legal regulations are being respected.

Reporting & Data Analyzing

• Manage the execution of monthly A&I reports, analyzing data with the social media director to share key insights across the organization.
• Oversee social requests for market adoption and performance analysis of product and brand campaigns using relevant tools.
• Utilize trend analysis tools to inform social content creation opportunities and supports cross‑functional marketing social listening requests.

Trend Spotting

• Practice daily trendspotting on TikTok and Instagram to identify emerging trends and opportunities for social feeds.
• Create and distribute a weekly trendspotting email blast to all markets.
• Stay current on new social media platforms, tools, and best practices, confidently presenting important developments to the internal team.

Qualifications

• Strong understanding of social media platforms, trends, and algorithms.
• Exceptional organizational skills with the ability to manage multiple live projects effectively.
• Previous experience in community management and social listening.
• Trend‑led, connected to culture and out‑of‑the‑box thinking.
• Excellent written and verbal communication skills.
• Ability to analyze metrics to identify clear insights, trends, and opportunities.
• Desired experience in specific social media tools: Sprinklr, Traackr, Dash Hudson.

Senior Level

Mid‑Senior level

Employment Type

Contract

Job Function

Marketing

Industries

Personal Care Product Manufacturing

Contact: dvishnu@radiants.com