Hi, Future Homie!
At Homebase, you’ll join a team that’s bold, fast-moving, and obsessed with helping small businesses thrive. We build with empathy, act with urgency, and take big swings that drive real-world impact. Here, every Homie shows up to raise the bar, support one another, and celebrate wins as a team.
We’re not just building an app—we’re building unstoppable teams. So what do you say, are you in?
Your Impact Starts Here
We're seeking an ambitious, creative, and community-focused Social Media & Community Manager to transform our social presence into a thriving ecosystem of engaged customers and passionate advocates. This hands‑on, strategic role will report to our Director of Brand & Integrated Marketing and work collaboratively across teams to build authentic connections that drive measurable business growth.
These are the key ways you'll contribute and create impact in this role:
- Social Media Excellence: Own and elevate our organic social strategy and execution across Instagram, TikTok, Facebook, LinkedIn, Twitter/X, and emerging platforms. Create compelling daily content that sparks conversations, drives engagement, and builds a vibrant community of small business owners who champion our brand.
- Community Building & Engagement: Transform followers into an active, supportive community. Respond to customers, moderate discussions, and create interactive experiences that make our social channels the go‑to destination for small business insights, peer support, and success stories.
- Customer Advocacy Program Leadership: Build and launch a customer advocacy program from scratch. Identify power users and create exclusive experiences that turn satisfied customers into vocal brand champions who drive social proof and referrals.
- Cross‑Functional Partnership: Partner with Creative, Product Marketing, Content, Growth, and Customer Success teams to amplify impact across all marketing initiatives.