FedEx Group
Position Overview
Develop and implement internal and/or external communications strategies that increase brand awareness among multiple audiences as well as employee engagement.
Essential Job Duties / Responsibilities
Compose, adapt, and share multiple internal and external-facing narratives; influence executive tone of voice in written and oral communications across internal and external channels
Present communications plans, execute strategies and tactics and report performance results to senior level leadership and other departments
Research and identify communications opportunities and determine appropriate strategies and solutions
Consult with subject matter experts (SMEs) across the company to identify key messages and align communications plans with various initiatives
Proofread, edit and ensure communications are approved at all levels prior to execution
Identify and track communications success metrics and program performance measures to evaluate program effectiveness and to integrate into future initiatives
Provide support for issues in crisis communications; respond to media inquiries
Assist with developing public relations strategy and planning, and provide strategic communications counsel
Comply with all applicable laws/regulations, as well as company policies/procedures
Perform other duties as required
Disclaimer Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Qualifications
Bachelor’s Degree or equivalent work experience in Communications, Public Relations, Marketing, Journalism, English or related field plus three (3) years’ agency/in house public relations or communications experience; experience in a corporate environment preferred
Communications planning and communications project management experience
Relationship management experience with external agencies, vendors, clients or business partners preferred
Excellent organizational, creative and human relations skills
Proven communicator with excellent written and verbal communication skills
Comprehensive knowledge of Microsoft
Working knowledge of intranet and major social media platforms (e.g. Facebook, Twitter, Instagram, etc.) preferred
Ability to maintain a high degree of confidentiality and discretion
Ability to work independently and as a team member
Depending on internal or external communications focus, other knowledge, skills and experience may be required
Working Conditions
Must be able to travel occasionally
Hours may vary due to operational need
FedEx Freight is an Equal Opportunity Employer, including disabled and veterans.
If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please call 800-888-8252 or e-mail at ADAAssistance@freight.fedex.com.
FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
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Essential Job Duties / Responsibilities
Compose, adapt, and share multiple internal and external-facing narratives; influence executive tone of voice in written and oral communications across internal and external channels
Present communications plans, execute strategies and tactics and report performance results to senior level leadership and other departments
Research and identify communications opportunities and determine appropriate strategies and solutions
Consult with subject matter experts (SMEs) across the company to identify key messages and align communications plans with various initiatives
Proofread, edit and ensure communications are approved at all levels prior to execution
Identify and track communications success metrics and program performance measures to evaluate program effectiveness and to integrate into future initiatives
Provide support for issues in crisis communications; respond to media inquiries
Assist with developing public relations strategy and planning, and provide strategic communications counsel
Comply with all applicable laws/regulations, as well as company policies/procedures
Perform other duties as required
Disclaimer Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Qualifications
Bachelor’s Degree or equivalent work experience in Communications, Public Relations, Marketing, Journalism, English or related field plus three (3) years’ agency/in house public relations or communications experience; experience in a corporate environment preferred
Communications planning and communications project management experience
Relationship management experience with external agencies, vendors, clients or business partners preferred
Excellent organizational, creative and human relations skills
Proven communicator with excellent written and verbal communication skills
Comprehensive knowledge of Microsoft
Working knowledge of intranet and major social media platforms (e.g. Facebook, Twitter, Instagram, etc.) preferred
Ability to maintain a high degree of confidentiality and discretion
Ability to work independently and as a team member
Depending on internal or external communications focus, other knowledge, skills and experience may be required
Working Conditions
Must be able to travel occasionally
Hours may vary due to operational need
FedEx Freight is an Equal Opportunity Employer, including disabled and veterans.
If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please call 800-888-8252 or e-mail at ADAAssistance@freight.fedex.com.
FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
#J-18808-Ljbffr