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Luxor Workspaces, LLC

Product Marketing Coordinator

Luxor Workspaces, LLC, Waukegan, Illinois, United States, 60087

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At Luxor, we cultivate a culture of innovation and forward-thinking that our employees thrive in, and this mindset is reflected in our products. As a manufacturer of cutting-edge workspace solutions for commercial, educational, industrial, and various other markets, we consistently develop functional, value-driven products. Our workspace furniture solutions are designed to foster a healthy and collaborative work environment

Pay Range: $60,000 to $75,000

General Purpose The Product Marketing Coordinator is responsible for assisting the Sr. Product Manager in new product research, product development and product launch as well as all current product management activities. Many of the daily tasks in product management and development will be handled by the Product Marketing Coordinator including analyzing the competition, responding to and compiling product issues, shipping samples, helping with reporting, etc. This role will also assist the Sr. Product Manager and others on the NPD team in many aspects of new product development. This includes the initial marketing research, identifying potential products that can be sourced, reviewing prototypes and coordinating many go‑live activities (e.g. instruction sheets, images, etc.). The Product Marketing Coordinator leverages their creativity, initiative, product knowledge, and understanding of the business to maximize customer satisfaction and contribution margin on existing and new products, under the direction of the Sr. Product Manager.

Collect and synthesize quantitative product data and metrics through market research

Gather product requirements and align them with business goals

Coordinate with stakeholders to achieve the product vision

Gather product requirements, prioritize feature implementations and improve overall user experience

Continuous evaluation of industry trends, end‑user insights, customer feedback, technical/mechanical advancements, competitive analysis, and marketing requirements

Analyze, track and report on product sales and trends against budgeted and forecasted plans; alerting team of positive and negative trends, and recommending responsive actions

Review short‑term and long‑term sales forecasts, special reports for accuracy

Execute competitive marketplace benchmarking and analysis for key product categories

Assist with forecasting to maintain ideal stock levels to support the business

In conjunction with other departments, understand and incorporate environmental, regulatory, competitive climate, and trends into product development programs

Identify cost reduction initiatives to improve value to the brand, customer, and consumer

Create competitive benchmarking that reflects understanding the consumer

Maintain a product management board to track new products, transitions, and discontinuations. Include all relevant product specs, instructions, box art, UPCs, and other data needed to create listings across the marketplaces

Assist customer service with product questions and issues, elevate recurring issues to the QC team and NPD, and identify areas for improvement based on customer feedback communicated by the customer service team. Research questions and reviews for our products across the marketplaces to find opportunities for improvement, line expansions, or altogether new products

Products Existing Products

Assess and recommend improvements for existing products

Address customer quality issues through changes in products, packaging or otherwise

Analyze and recommend pricing adjustments through intelligent re‑pricing tools

Ensure that any product changes or corrections to product specs are updated consistently

Analyze current portfolio sales history and trends to recommend end‑of‑life targets. Communicate transition details to Marketing and Customer Service to ensure that content, photos, pricing, shipping, product grouping, and bill of material details correctly reflect the product offered.

New Products

Use market research processes, identifying new products to target, new product line extensions, and new categories based on market needs and demand

Identify and quantify product development prioritization metrics such as market demand, competitive differentiation, development resources, estimated sales, and speed to market

Assist in the establishment of business cases including product features, value proposition, financial metrics, go to market requirements, and timelines

Ensure accuracy of images, content, instructions, box art and any other go‑live product details

Work with Sales/Marketing to define the go‑to‑market strategy, helping them understand the product positioning, sales potential, key benefits and target customer

Track and review product development schedule progress

Inspect and test functionality of product samples to ensure accuracy to business case

Review instruction sheets for accuracy and ways to improve

Other Duties & Responsibilities

Interacting with other departments – establishes and maintains very positive working relationships with Marketing, Purchasing, and other teams

Participation in Industry/Customer Trade Shows, Conferences, and Events

Assists Marketing team with educating the sales teams on market insights, products, product marketing materials, spec sheets, social media campaigns, etc. as needed

Skills & Abilities Required

Ability to effectively prepare and present information and respond to questions from management, clients, and other employees of the organization.

Strong written and verbal skills

Superior organizational skills

Goal oriented and self‑driven

Works collaboratively and excels in a team environment

Solid knowledge of Marketing strategies, concepts, and practices, classical Marketing skills

Experience with the New Product Development process and lifecycle

Solid business acumen, management, and problem‑solving skills

Advanced computer skills in Microsoft Office applications

Ability to travel 5‑10% or as required

EDUCATION AND EXPERIENCE REQUIRED:

Should combine technical background with a Business Administration or Marketing degree, such as a BS/BA with emphasis in Marketing or related field

Minimum 2‑year work experience in Product Management, Marketing and/or Marketing research, with consumer products or in a B2B product sales environment

Computer equipment and level of software requirements:

Proficiency with Office skills (PowerPoint, Word, Excel, Outlook)

Advanced Excel skills preferred

Experience with common ERP and CRM systems preferred

Ability to perform “hands on” detailed data analysis using current data analysis and visualization tools over product sales, inventory levels, market data, etc.

Specific Knowledge, licenses, certifications REQUIRED:

None

SUPERVISORY RESPONSIBILITIES:

None

TRAINING REQUIREMENTS:

General employee training material offered

PHYSICAL DEMANDS:

Ability to lift 20‑30 pound boxes and product samples

While performing the duties of this job, the employee is frequently required to sit, talk, hear, read and requires the use of hands

This position does not require the use or operation of special equipment

PHYSICAL PROTECTIVE EQUIPMENT

None

WORK ENVIRONMENT:

Usual office working conditions

This position works in a moderately noisy environment

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.

Nearest Major Market:

Chicago Job Segment:

Market Research, Data Analyst, Product Marketing, Product Manager, Testing, Marketing, Data, Operations, Technology

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