
The New York Public Library is hiring: Library Information Assistant - Jerome Pa
The New York Public Library, New York, NY, United States
Library Information Assistant - Jerome Park Library Library Information Assistant - Jerome Park Library 1 week ago Be among the first 25 applicants
Description
Department: Branch Libraries
Location: Jerome Park Library
Compensation: $50,427 / year
Description
Overview
The New York Public Library (NYPL) has been an essential provider of free books, information, ideas, and education for all New Yorkers for more than 100 years. NYPL’s neighborhood libraries in the Bronx, Manhattan, and Staten Island—many of which date to Andrew Carnegie’s visionary philanthropy at the turn of the 20th century—are being transformed into true centers of educational innovation and service, and vital community hubs that provide far more than just free books and materials.
The Library is seeking a Library Information Assistant to provide service to patrons of all ages. Information Assistants are responsible for assisting with information queries, providing circulation services, and supporting the outreach and programming activities of the Library. They should be a creative customer service expert with a passion for helping people explore resources in ways that allow them to follow their interests and discover new ones.
Key Responsibilities
Under the general supervision of the Library Manager, a Library Information Assistant: Provides circulation/reference service and instruction to library patrons of all ages using print, media and digital resources
Answers questions from the public in person, over the telephone and electronically
Performs community outreach to promote and increase public participation and use of library services
Assists in planning and delivering library programs for children, teens and/or adults
Instructs patrons on the use of the Internet, computer applications and other Library services
Assists with fines & fees management, collection development/weeding, reserves and opening/closing procedures
Ensures patrons follow library policies and procedures
May take responsibility for the facility, staff and operations in the absence of the Library Manager
Performs other related duties as required
Required Education, Experience & Skills
Required Education & Experience Bachelor’s degree required, preferably with a strong, well-rounded liberal arts background
Required Skills Successfully demonstrated public service experience with the ability to work well with a diverse patronage
Demonstrated interpersonal, oral, and written communication skills
Successfully demonstrated ability to work as part of a team
Appreciation of literature and desire to encourage reading in others
Strong organization and planning skills, including the ability to perform multiple projects or tasks simultaneously
Strong computer and other related technology skills, including MS Word, Excel, Powerpoint, Google applications, PCs, Macs and e-reader devices
Demonstrated knowledge of computer services including on-line searching, social media and reference resources and databases
Preferred language: Spanish
Managerial/Supervisory Responsibilities: May temporarily oversee the library in the absence of the Library Manager
Preferred Qualifications
Experience creating, conducting and/or participating in community training, programming and outreach preferred
More
Our Core Values: Be Helpful to patrons and colleagues
Be Resourceful in solving problems
Be Curious in all aspects of your work
Be Welcoming and Inclusive
Work Environment Public service library
Physical Duties: Move and transport up to 15 lbs
Remain in stationary position for periods of time
Daily use of a computer
Physical Required?
No
Union/Non Union
Local 1930
FLSA Status
Non-Exempt
Schedule
35 hours per week to be scheduled during branch hours
This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed.
The New York Public Library Salary Statement
At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies.
Union Salaries are determined by collective bargaining agreement(s).
Seniority level Seniority level Entry level
Employment type Employment type Full-time
Job function Job function Other
Industries Libraries
Referrals increase your chances of interviewing at The New York Public Library by 2x
Get notified about new Information Assistant jobs in New York, NY .
New York, NY $70,000.00-$75,000.00 1 day ago
Library Assistant - Part Time (West Bergen) (Two Vacancies) Administrative Assistant, Corporate Communications Jersey City, NJ $36,000.00-$59,000.00 1 week ago
Office Assistant 1 (NY HELPS), NYC - Vacancy ID# 189563 New York, NY $36,232.00-$44,828.00 5 days ago
Manhattan, NY $39,763.00-$45,728.00 2 days ago
OVER-THE-COUNTER (OTC) SITE INFORMATION CLERK We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
In Summary: The New York Public Library has been an essential provider of free books, information, ideas, and education for all New Yorkers for more than 100 years . The Library is seeking a Library Information Assistant to provide service to patrons of all ages . The job description represents the types and levels of responsibilities that will be required .
En Español: La Biblioteca Pública de Nueva York (NYPL) ha sido un proveedor esencial de libros gratuitos, información, ideas y educación para todos los neoyorquinos durante más de 100 años. Las bibliotecas del barrio NYPL en el Bronx, Manhattan y Staten Islandmuchas de las cuales se remontan a la filantropía visionaria de Andrew Carnegie al comienzo del siglo XXse están transformando en verdaderos centros de innovación educativa y servicio, y centros comunitarios vitales que proporcionan mucho más que solo libros y materiales gratis. Debe ser un experto en servicio al cliente creativo con una pasión por ayudar a las personas a explorar los recursos de manera que les permita seguir sus intereses y descubrir nuevos. Responsabilidades clave Bajo la supervisión general del Gerente de Bibliotecas, un Asistente de Información de Biblioteca: Proporciona servicios de circulación/referencia e instrucción a clientes de bibliotecas de todas las edades utilizando recursos impresos, medios de comunicación y digitales Respuestas a preguntas del público en persona, vía telefónica y electrónica Realiza actividades comunitarias para mantener y aumentar la participación pública y el uso de servicios de biblioteca Auxiliar en la planificación y entrega de programas de biblioteca para niños, adolescentes y / o adultos Instruye a clientes sobre la utilización de Internet, aplicaciones informáticas y otros servicios de bibliografía Auxiliares con multas y tarifas de gestión, recopilación/desarrollo, desarrollo/closure procedimientos de patronalidad Asegurando competencias requeridas Patrimonial y otras capacidades necesarias Para gestionar los sistemas de búsqueda de recursos públicos Otras tareas básicas Exercedores físicos Equipes y habilidades para llevar a cabo trabajos relacionados con la organización de la biblioteca Enseñanza Pública Nuestra experiencia física Las tareas laborales pueden cambiar si las prioridades de la biblioteca cambian. Los empleados pueden ser instruidos para realizar otras tareas relacionadas con el trabajo que no sean aquellas específicamente presentadas en esta descripción según sea necesario. La Declaración Salarial de la Biblioteca Pública de Nueva York En la biblioteca, creemos que la transparencia salarial y la equidad salariales son importantes para asegurarnos de obtener los mejores candidatos y mantener a los mejores empleados. Al tomar una decisión sobre el sueldo adecuado para un candidato, consideramos una variedad de factores tales como, entre otros, los requisitos de posición, las habilidades, experiencia previa y antecedentes educativos requeridos o preferidos para el empleo, el alcance e impacto del papel dentro de la organización, la igualdad interna entre pares y la formación específica, experiencia, nivel de educación y habilidades del candidato. Ningún factor es concluyente; la Biblioteca se reserva el derecho de considerar todos y cada uno de los factores relevantes y tomar una decisión consistente con sus políticas. Los salarios del sindicato son determinados por un acuerdo colectivo (s). nivel de antigüedad Nivel de entrada Tipo de empleo Tipo de empleo Función de trabajo a tiempo completo Otras industrias Las referencias de bibliotecas aumentan tus posibilidades de entrevistarte en The New York Public Library en 2x Obtener notificaciones sobre nuevos trabajos de asistentes de información en Nueva York, NY .
Description
Department: Branch Libraries
Location: Jerome Park Library
Compensation: $50,427 / year
Description
Overview
The New York Public Library (NYPL) has been an essential provider of free books, information, ideas, and education for all New Yorkers for more than 100 years. NYPL’s neighborhood libraries in the Bronx, Manhattan, and Staten Island—many of which date to Andrew Carnegie’s visionary philanthropy at the turn of the 20th century—are being transformed into true centers of educational innovation and service, and vital community hubs that provide far more than just free books and materials.
The Library is seeking a Library Information Assistant to provide service to patrons of all ages. Information Assistants are responsible for assisting with information queries, providing circulation services, and supporting the outreach and programming activities of the Library. They should be a creative customer service expert with a passion for helping people explore resources in ways that allow them to follow their interests and discover new ones.
Key Responsibilities
Under the general supervision of the Library Manager, a Library Information Assistant: Provides circulation/reference service and instruction to library patrons of all ages using print, media and digital resources
Answers questions from the public in person, over the telephone and electronically
Performs community outreach to promote and increase public participation and use of library services
Assists in planning and delivering library programs for children, teens and/or adults
Instructs patrons on the use of the Internet, computer applications and other Library services
Assists with fines & fees management, collection development/weeding, reserves and opening/closing procedures
Ensures patrons follow library policies and procedures
May take responsibility for the facility, staff and operations in the absence of the Library Manager
Performs other related duties as required
Required Education, Experience & Skills
Required Education & Experience Bachelor’s degree required, preferably with a strong, well-rounded liberal arts background
Required Skills Successfully demonstrated public service experience with the ability to work well with a diverse patronage
Demonstrated interpersonal, oral, and written communication skills
Successfully demonstrated ability to work as part of a team
Appreciation of literature and desire to encourage reading in others
Strong organization and planning skills, including the ability to perform multiple projects or tasks simultaneously
Strong computer and other related technology skills, including MS Word, Excel, Powerpoint, Google applications, PCs, Macs and e-reader devices
Demonstrated knowledge of computer services including on-line searching, social media and reference resources and databases
Preferred language: Spanish
Managerial/Supervisory Responsibilities: May temporarily oversee the library in the absence of the Library Manager
Preferred Qualifications
Experience creating, conducting and/or participating in community training, programming and outreach preferred
More
Our Core Values: Be Helpful to patrons and colleagues
Be Resourceful in solving problems
Be Curious in all aspects of your work
Be Welcoming and Inclusive
Work Environment Public service library
Physical Duties: Move and transport up to 15 lbs
Remain in stationary position for periods of time
Daily use of a computer
Physical Required?
No
Union/Non Union
Local 1930
FLSA Status
Non-Exempt
Schedule
35 hours per week to be scheduled during branch hours
This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed.
The New York Public Library Salary Statement
At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies.
Union Salaries are determined by collective bargaining agreement(s).
Seniority level Seniority level Entry level
Employment type Employment type Full-time
Job function Job function Other
Industries Libraries
Referrals increase your chances of interviewing at The New York Public Library by 2x
Get notified about new Information Assistant jobs in New York, NY .
New York, NY $70,000.00-$75,000.00 1 day ago
Library Assistant - Part Time (West Bergen) (Two Vacancies) Administrative Assistant, Corporate Communications Jersey City, NJ $36,000.00-$59,000.00 1 week ago
Office Assistant 1 (NY HELPS), NYC - Vacancy ID# 189563 New York, NY $36,232.00-$44,828.00 5 days ago
Manhattan, NY $39,763.00-$45,728.00 2 days ago
OVER-THE-COUNTER (OTC) SITE INFORMATION CLERK We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
In Summary: The New York Public Library has been an essential provider of free books, information, ideas, and education for all New Yorkers for more than 100 years . The Library is seeking a Library Information Assistant to provide service to patrons of all ages . The job description represents the types and levels of responsibilities that will be required .
En Español: La Biblioteca Pública de Nueva York (NYPL) ha sido un proveedor esencial de libros gratuitos, información, ideas y educación para todos los neoyorquinos durante más de 100 años. Las bibliotecas del barrio NYPL en el Bronx, Manhattan y Staten Islandmuchas de las cuales se remontan a la filantropía visionaria de Andrew Carnegie al comienzo del siglo XXse están transformando en verdaderos centros de innovación educativa y servicio, y centros comunitarios vitales que proporcionan mucho más que solo libros y materiales gratis. Debe ser un experto en servicio al cliente creativo con una pasión por ayudar a las personas a explorar los recursos de manera que les permita seguir sus intereses y descubrir nuevos. Responsabilidades clave Bajo la supervisión general del Gerente de Bibliotecas, un Asistente de Información de Biblioteca: Proporciona servicios de circulación/referencia e instrucción a clientes de bibliotecas de todas las edades utilizando recursos impresos, medios de comunicación y digitales Respuestas a preguntas del público en persona, vía telefónica y electrónica Realiza actividades comunitarias para mantener y aumentar la participación pública y el uso de servicios de biblioteca Auxiliar en la planificación y entrega de programas de biblioteca para niños, adolescentes y / o adultos Instruye a clientes sobre la utilización de Internet, aplicaciones informáticas y otros servicios de bibliografía Auxiliares con multas y tarifas de gestión, recopilación/desarrollo, desarrollo/closure procedimientos de patronalidad Asegurando competencias requeridas Patrimonial y otras capacidades necesarias Para gestionar los sistemas de búsqueda de recursos públicos Otras tareas básicas Exercedores físicos Equipes y habilidades para llevar a cabo trabajos relacionados con la organización de la biblioteca Enseñanza Pública Nuestra experiencia física Las tareas laborales pueden cambiar si las prioridades de la biblioteca cambian. Los empleados pueden ser instruidos para realizar otras tareas relacionadas con el trabajo que no sean aquellas específicamente presentadas en esta descripción según sea necesario. La Declaración Salarial de la Biblioteca Pública de Nueva York En la biblioteca, creemos que la transparencia salarial y la equidad salariales son importantes para asegurarnos de obtener los mejores candidatos y mantener a los mejores empleados. Al tomar una decisión sobre el sueldo adecuado para un candidato, consideramos una variedad de factores tales como, entre otros, los requisitos de posición, las habilidades, experiencia previa y antecedentes educativos requeridos o preferidos para el empleo, el alcance e impacto del papel dentro de la organización, la igualdad interna entre pares y la formación específica, experiencia, nivel de educación y habilidades del candidato. Ningún factor es concluyente; la Biblioteca se reserva el derecho de considerar todos y cada uno de los factores relevantes y tomar una decisión consistente con sus políticas. Los salarios del sindicato son determinados por un acuerdo colectivo (s). nivel de antigüedad Nivel de entrada Tipo de empleo Tipo de empleo Función de trabajo a tiempo completo Otras industrias Las referencias de bibliotecas aumentan tus posibilidades de entrevistarte en The New York Public Library en 2x Obtener notificaciones sobre nuevos trabajos de asistentes de información en Nueva York, NY .