Papé
PAPE’ MACHINERY, INC. – AGRICULTURE & TURF DIVISION –
DONALD, OR
SERVICE WRITER / ADVISOR
Do you enjoy working with a variety of people, building relationships with customers, and solving problems? Can you adapt to changing priorities and manage multiple projects? If so, we want to hear from you! Pape’ Machinery, the leading capital equipment dealer in the West, is seeking a Service Writer to join our team in Donald, OR.
At Pape’, we invest heavily in your career through training, resources, and support. We aim to help you grow your skills and experience while providing competitive pay, work-life balance, and benefits for you and your family. Join us!
WHAT YOU’LL DO
As a Service Writer, you will manage service department work orders efficiently, ensuring excellent customer service. Your daily tasks include overseeing service and warranty work orders, assisting in shop workflow, checking in equipment for repairs, and helping customers. Success in this role requires teamwork, customer focus, and a positive attitude.
This position is Monday-Friday, with rotating Saturdays during the busy season (March - October).
WHAT YOU NEED
Familiarity with Outlook, Word, Excel, and the ability to learn new software.
Excellent communication and customer relations skills—interacting with customers, mechanics, and staff.
Ability to delegate and take initiative.
Ability to perform well in a fast-paced, team-oriented environment.
Mechanical aptitude and familiarity with the agriculture industry.
Compensation: $22.67-32.87/hr (based on experience)
Why work for Pape’
Competitive pay based on skills, training, and experience.
Outstanding benefits, including 401(k) & Roth 401(k) with company match, medical/dental/vision insurance, flexible spending accounts, life and disability insurance, employee assistance programs, training, and tuition reimbursement.
Progressive vacation, sick leave, and paid holidays—starting with 80 hours of vacation (prorated first year), 40 hours of sick leave, and 7 holidays. Vacation increases with seniority.
Opportunities for advancement within a growth-oriented company.
Stability and reputation—family-owned, with over 160 locations, 4,500+ employees, and 85+ years of experience.
Largest equipment and parts inventory in the West.
Open-door policy for employee feedback and influence.
Training and mentoring to support your role and growth.
The Pape’ Group maintains a drug-free workplace and requires candidates to pass a pre-employment drug test.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. For your rights under federal employment laws, review the Know Your Rights notice from the Department of Labor.
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