Papé Group
Papé Group is hiring: Service Writer / Advisor in Central Point
Papé Group, Central Point, OR, US, 97502
Service Writer / Advisor – Pape’ Machinery, Inc. (Agriculture & Turf Division)
Central Point, OR
Base Pay Range
$20.48/hr - $29.58/hr
Employment Type
Full‑time
Seniority Level
Entry level
Job Function
Other (Machinery Manufacturing)
What You’ll Do
As our Service Writer, you will ensure that all service department work orders are opened, maintained, proofed, and closed in the most efficient way possible, while providing an excellent customer experience. You will oversee service and warranty work orders, assist in shop workflow, check in equipment for repairs, and interact with customers.
What You Need
Familiarity with Outlook, Word, Excel, and the ability to learn new computer programs.
Excellent customer relations and communication skills – work collaboratively with customers, mechanics, and store personnel.
The ability to both delegate and take on tasks.
Ability to perform at a high level in a fast‑paced, team‑oriented environment.
Mechanical aptitude and familiarity with the agriculture industry.
Compensation
$20.48‑29.58/hr (Depending on experience)
Benefits
Competitive pay based on skills, training, and experience level.
401(k) & Roth 401(k) Retirement Plans with company match; medical, dental, vision, and prescription insurance; flexible spending accounts; life insurance; short‑ and long‑term disability insurance; employee assistance program.
Progressive vacation, sick leave, and paid holidays – 80 hours of vacation (first year prorated based on start date), 40 hours of sick leave, and 7 paid holidays annually.
Advancement opportunities within a growth‑oriented organization.
Stable, family‑owned company with over 160 locations and 85+ years of experience.
Largest equipment and parts inventory in the West.
Open‑door policy; training and mentoring for continued skill development.
Requirements
The Pape’ Group maintains a drug‑free workplace and requires candidates to successfully pass a pre‑employment drug test.
#J-18808-Ljbffr