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Brooks

Quoting Specialist (Telecommunications)

Brooks, San Antonio, Texas, United States, 78208

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Description At OKIN Process, a BPO provider, we take great pride in enhancing operations for our clients. As part of our team, you can look forward to a lively and dynamic atmosphere that prioritizes a people-first philosophy. We offer professional outsourcing solutions that help our clients focus on what distinguishes them in the market by supplying a wide array of front and back-office expertise and resources. We are the trusted partner for our clients in optimizing their business processes.

Job Description Job Type: Full-time

Salary: $17.00 per hour (Opportunity for $0.50 pay increase after successful probationary period.)

Schedule: Day shift, Monday to Friday

Work Location: In-Office (Hybrid option will vary based on team assignment/available after a successful probationary period)

Summary We are seeking a

Quoting Specialist

to join our team supporting a major telecommunications client in a BPO environment. In this role, you'll be responsible for preparing accurate quotes for telecom services, collaborating with internal teams, and ensuring compliance with pricing policies. This is a great opportunity for someone with strong analytical abilities and excellent interpersonal skills, looking to grow in the telecom or BPO industry.

Duties Include

Prepare and manage accurate quotes for telecommunications services and products.

Collaborate with sales, technical, and support teams to ensure precise pricing and configurations.

Maintain records in CRM systems and ensure compliance with internal processes.

Assist in improving quoting processes for better efficiency and accuracy.

Requirements Soft Skills

Problem-Solving:

Ability to think critically and resolve issues as they arise.

Collaboration:

Strong team player, able to work with different departments and stakeholders.

Adaptability:

Comfortable working in a dynamic, fast-changing environment.

Customer-Centric Mindset:

Focused on delivering value and maintaining high levels of client satisfaction.

Attention to Detail:

Ability to maintain accuracy while working under pressure.

Qualifications

Proficiency with MS Office/G-Suite is mandatory.

1–3 years of experience in quoting, pricing, or sales support (preferably in telecom or BPO).

Strong attention to detail and organizational skills.

Proficiency in CRM/ERP systems (Salesforce, SAP, etc.).

Excellent written and verbal communication skills.

Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

Benefits

401(k) matching (4%)

Medical Insurance

Dental Insurance

Vision Insurance

Disability insurance

Life Insurance

Voluntary Benefits

On-Demand Pay (available after 30 days)

Employee Assistance Program

Employee Discount Schedule

Flexible Spending Account

Paid Time Off

Paid Training

This is a fantastic opportunity to join our company at a time of exciting growth and change. As an early member of our developing team, you'll be instrumental in achieving our next period of expansion. If you possess determination, motivation, and a strong desire to succeed, your achievements at OKIN Process will know no limits! Eager to know more? Become a part of our team!

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