Brooks
Inventory Specialist (Wireline Telecommunications Account)
Brooks, San Antonio, Texas, United States, 78208
Description
Who are we? At OKIN Process, a BPO provider, we take great pride in enhancing operations for our clients. As part of our team, you can look forward to a lively and dynamic atmosphere that prioritizes a people-first philosophy. We offer professional outsourcing solutions that help our clients focus on what distinguishes them in the market by supplying a wide array of front and back-office expertise and resources. We are the trusted partner for our clients in optimizing their business processes.
Job Description: Job Type: Full-Time
Salary: $18.25 per hour (potential for .50 increase after successful 90-day probationary period)
Schedule: Day Shift, Monday-Friday
Work Location: On-site
Summary: The Inventory Specialist will support a major telecommunications client by managing and maintaining accurate inventory records for telecom equipment, devices, and materials. This is a strictly office-based role focused on data accuracy, documentation, system updates, and coordination with cross-functional teams across the BPO and the client organization. The position requires strong analytical skills, attention to detail, and the ability to work in a fast-paced environment where accuracy and compliance are critical.
Duties Include:
Monitor and maintain accurate inventory records using client-approved systems and database tools.
Track item movements, returns, and replenishment requests from warehouses, field teams, and logistics partners.
Validate and reconcile inventory reports, identifying discrepancies and coordinating resolution with relevant teams.
Generate scheduled and ad hoc inventory reports for internal stakeholders and the client.
Support forecasting of inventory needs based on usage patterns, project requirements, and historical data.
Collaborate with warehouse contacts, field technicians, procurement teams, and client representatives to ensure timely updates on stock status.
Maintain documentation and audit trails for all transactions in compliance with client policies and BPO standards.
Participate in continuous improvement initiatives focused on optimizing inventory processes and accuracy.
Assist in preparing data for audits, operational reviews, and performance reporting.
Requirements Soft Skills:
Ability to convey information accurately and efficiently to both internal team members and external stakeholders, both verbally and in writing
Adaptive to changing situations in a competitive market
Genuine interest in people and a desire to help and build relationships with customers
Comfort navigating change in a dynamic environment with a positive, solutions-oriented mindset.
Required Qualifications:
Experience in inventory management, supply chain operations, or related administrative roles—preferably in telecommunications or a BPO environment.
Proficiency with inventory management tools and systems (e.g., SAP, Oracle, NetSuite, or equivalent).
Strong analytical skills and exceptional attention to detail.
Proficient in MS Excel and comfortable working with large datasets.
Excellent communication and coordination skills.
Ability to work onsite in an office environment and collaborate with cross-functional teams.
Strong organizational and time management abilities.
Preferred Qualifications:
Familiarity with telecommunications products or asset-tracking processes.
Experience working with ticketing systems or workflow management tools.
Background in reporting, data validation, or quality assurance.
Benefits:
401(k) matching (4%)
On-Demand Pay
Medical Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Life Insurance
Voluntary Benefits
Employee Assistance Program
Employee Discount Schedule
Flexible Spending Account
Life Insurance
Paid Time Off
Paid Training
This is a fantastic opportunity to join our company at a time of exciting growth and change. As an early member of our developing team, you'll be instrumental in achieving our next period of expansion. If you possess determination, motivation, and a strong desire to succeed, your achievements at OKIN Process will know no limits! Eager to know more? Become a part of our team!
#J-18808-Ljbffr
Who are we? At OKIN Process, a BPO provider, we take great pride in enhancing operations for our clients. As part of our team, you can look forward to a lively and dynamic atmosphere that prioritizes a people-first philosophy. We offer professional outsourcing solutions that help our clients focus on what distinguishes them in the market by supplying a wide array of front and back-office expertise and resources. We are the trusted partner for our clients in optimizing their business processes.
Job Description: Job Type: Full-Time
Salary: $18.25 per hour (potential for .50 increase after successful 90-day probationary period)
Schedule: Day Shift, Monday-Friday
Work Location: On-site
Summary: The Inventory Specialist will support a major telecommunications client by managing and maintaining accurate inventory records for telecom equipment, devices, and materials. This is a strictly office-based role focused on data accuracy, documentation, system updates, and coordination with cross-functional teams across the BPO and the client organization. The position requires strong analytical skills, attention to detail, and the ability to work in a fast-paced environment where accuracy and compliance are critical.
Duties Include:
Monitor and maintain accurate inventory records using client-approved systems and database tools.
Track item movements, returns, and replenishment requests from warehouses, field teams, and logistics partners.
Validate and reconcile inventory reports, identifying discrepancies and coordinating resolution with relevant teams.
Generate scheduled and ad hoc inventory reports for internal stakeholders and the client.
Support forecasting of inventory needs based on usage patterns, project requirements, and historical data.
Collaborate with warehouse contacts, field technicians, procurement teams, and client representatives to ensure timely updates on stock status.
Maintain documentation and audit trails for all transactions in compliance with client policies and BPO standards.
Participate in continuous improvement initiatives focused on optimizing inventory processes and accuracy.
Assist in preparing data for audits, operational reviews, and performance reporting.
Requirements Soft Skills:
Ability to convey information accurately and efficiently to both internal team members and external stakeholders, both verbally and in writing
Adaptive to changing situations in a competitive market
Genuine interest in people and a desire to help and build relationships with customers
Comfort navigating change in a dynamic environment with a positive, solutions-oriented mindset.
Required Qualifications:
Experience in inventory management, supply chain operations, or related administrative roles—preferably in telecommunications or a BPO environment.
Proficiency with inventory management tools and systems (e.g., SAP, Oracle, NetSuite, or equivalent).
Strong analytical skills and exceptional attention to detail.
Proficient in MS Excel and comfortable working with large datasets.
Excellent communication and coordination skills.
Ability to work onsite in an office environment and collaborate with cross-functional teams.
Strong organizational and time management abilities.
Preferred Qualifications:
Familiarity with telecommunications products or asset-tracking processes.
Experience working with ticketing systems or workflow management tools.
Background in reporting, data validation, or quality assurance.
Benefits:
401(k) matching (4%)
On-Demand Pay
Medical Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Life Insurance
Voluntary Benefits
Employee Assistance Program
Employee Discount Schedule
Flexible Spending Account
Life Insurance
Paid Time Off
Paid Training
This is a fantastic opportunity to join our company at a time of exciting growth and change. As an early member of our developing team, you'll be instrumental in achieving our next period of expansion. If you possess determination, motivation, and a strong desire to succeed, your achievements at OKIN Process will know no limits! Eager to know more? Become a part of our team!
#J-18808-Ljbffr