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Wand

Marketing Operations Manager

Wand, New York, New York, us, 10261

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Marketing Operations Manager

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Wand

Wand makes gaming magical. Through game customization and guidance, we build tools that help players have more fun in their favorite games.

Our platform works across thousands of PC games, ensuring that great games are accessible to everyone, regardless of time constraints, skill level, or accessibility needs. We want to build the future of game assistance, and we're hoping you'll join us.

At Wand, we are building a magical layer that transforms how players interact with their favorite PC games, unifying assistance and guidance into a single adaptive experience. Our platform delivers real time intelligence through contextual maps and personalized adjustments that remove friction. Over 40 million players have used Wand to experience their games in a smoother, clearer, and more empowered way.

Everyone on our team is an owner. We operate with autonomy and expect everyone to drive outcomes, not tasks. We hold a high bar for craft, clarity, and accountability.

About The Role Wand is hiring a

Marketing Operations Manager

to serve as the organizational and executional backbone of the marketing team. You will manage the planning, production, and delivery of all marketing assets and campaigns across paid, social, CRM, and product surfaces.

This role sits at the center of creative production, campaign coordination, partner management, and operational systems. You will collaborate with the growth team on messaging and strategy, while focusing on making sure campaigns ship smoothly, consistently, and on time.

We are a small team with a wide range of needs, so you must be highly organized, proactive, and comfortable owning end to end execution with minimal oversight. You will ensure our marketing engine runs efficiently while keeping multiple stakeholders aligned and supported.

What You Will Do

Own the production pipeline for all marketing creative assets, including video, static images, email creative, landing page assets, decks, and in-app or onsite visuals

Manage freelancers, creators, and agencies to ensure quality and timely delivery

Maintain asset libraries, file organization, naming conventions, and version control

Build project plans for multi-channel campaigns across paid, CRM, social, in-app, and product surfaces

Run internal campaign kickoffs to align stakeholders on scope, assets, timing, and dependencies

Coordinate cross-channel launches so creative and messaging ship consistently and on schedule

Own executional timelines, workflows, and checklists for all marketing campaigns

Ensure all creative and channel surfaces are ready for launch, including QA of asset placement and formatting

Partner with PMM, Growth, CRM, Influencer, and Social on creative briefs, messaging requirements, and campaign needs

Act as the operational hub that keeps teams aligned on deliverables, timelines, and priorities

Manage external partners and vendors, including editors, designers, creators, and small agencies

Build and maintain operational processes, documentation, and systems that enable the marketing team to scale efficiently

Support product launches with coordinated, multi-channel execution across all marketing surfaces

What You Need

3 to 6 years of experience in marketing operations, creative operations, campaign management, production, or similar roles

Strong project management skills with experience running complex, multi channel marketing campaigns

Ability to manage freelancers, vendors, and agencies

High level of organization, attention to detail, and ability to manage multiple workstreams

Familiarity with creative production workflows, file types, and timeline requirements

Strong communication skills and comfort working cross functionally

Ability to operate autonomously and bring structure to ambiguous situations

Interest in gaming or consumer tech

Nice-To-Haves

Experience with performance marketing workflows

Experience supporting product or feature launches

Familiarity with CRM/Lifecycle tools like Customer.io, project management tools, and Figma

Experience working with content creators or influencers

Benefits

Competitive salary

Remote work environment with flexible hours

Clear ownership of a critical operational function

Opportunity to build processes and systems from the ground up

Work on a product used by millions of gamers worldwide

Seniority Level: Mid‑Senior level

Employment Type: Full‑time

Job Function: Marketing and Sales

Industries: Software Development

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