Aditi Consulting
Payrate: $ - $
Summary The Customized Learning Solutions team supports the ongoing training relationship with Telecommunication, Client's, Telecommunication, Experience Stores, and all other strategic consumer channels. In partnership with our internal learning strategy team, the employee will work with our cross-functional channel partners to provide end-to-end learning support and partnership to sell-in design and delivery strategy.
The selected candidate leads the design, development, and plans the delivery of large-scale learning projects including national events, e-learning projects, face to face and virtual courses, and any ad-hoc requests that will enhance our channel relationships and our position in the marketplace. They will think outside the box to tap into all modalities of learning. This individual will work collaboratively and strategically under minimal supervision. They will work alongside their peer group which includes individuals assigned to our portfolio of accounts, the global retail strategy and learning architecture, global content design, and the sales delivery and enablement teams. Holistically, this individual will provide end-to-end customized learning solutions, based on the respective accounts they are supporting.
Responsibilities
Lead the content management process including instructional design, and delivery to internal and external partners.
Understands the need for media engagement and how, when, where to use this modality.
Partner with external clients and business partners to translate business performance needs into learning and development solutions (, physical / virtual materials, instructor-led, e-learning, product workshops).
Design and manage execution of account specific training.
Collaborate with Channel Operations team to work with Carrier customers to fulfill requirements for device training.
Proactively collect and aggregate both consumer, business and account-specific insights to uncover areas of opportunity.
Leverage insights in conjunction with learning methodology to ideate, create and deliver relevant account-specific training modules.
Use data to measure account training effectiveness and create a proposed strategy to drive incremental sellout.
Attend weekly account staff meetings to help drive monthly priorities and actions that are needed from the field sales organization.
Serve as primary training POC (point of contact) for Channel Operations team.
Work in a collaborative manner with various functional areas to execute strategic “Go to Market” direction.
Project management Retail-Account training initiatives
Collaborate on business planning sessions with Channel Operations leadership.
Partner with field organization on local activity support.
Able to build presentations and rapid development materials in various brand formats.
Required expert-level experience with Adobe Creative Suite (Specifically InDesign), Articulate Storyline, Photoshop, and captivate.
Requirements
High School Diploma or equivalent with + years of directly related experience or
Bachelor's Degree with + years of experience is preferred.
Prior experience will include developing and planning employee training programs. Line of sight to Go-to-Market and product training is a plus.
Experience in the telecommunications and / or wireless industry requiring training management, account management, program management, project management, or equivalent work experience in training, planning or operations.
years required in sales leadership, + years in a training organization.
Prior account management experience is preferred with a proven track record in building an account strategy.
Experience with e-Learning authoring tools such as Storyline and / or Adobe Captivate.
Proficiency with Articulate Storyline, Microsoft Office products, including Excel, Word, Outlook, PowerPoint, and Adobe InDesign, including Photoshop and Illustrator.
Experience in Captivate, Camtasia, Flash, HTML, Adobe Acrobat X Pro is a plus.
Demonstrated ability to build graphics and rapid video development is also a plus.
Understands Adult Learning Theory and Methodology.
Understands how to leverage Kirkpatrick’s Learning Evaluation and Effectiveness model.
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Summary The Customized Learning Solutions team supports the ongoing training relationship with Telecommunication, Client's, Telecommunication, Experience Stores, and all other strategic consumer channels. In partnership with our internal learning strategy team, the employee will work with our cross-functional channel partners to provide end-to-end learning support and partnership to sell-in design and delivery strategy.
The selected candidate leads the design, development, and plans the delivery of large-scale learning projects including national events, e-learning projects, face to face and virtual courses, and any ad-hoc requests that will enhance our channel relationships and our position in the marketplace. They will think outside the box to tap into all modalities of learning. This individual will work collaboratively and strategically under minimal supervision. They will work alongside their peer group which includes individuals assigned to our portfolio of accounts, the global retail strategy and learning architecture, global content design, and the sales delivery and enablement teams. Holistically, this individual will provide end-to-end customized learning solutions, based on the respective accounts they are supporting.
Responsibilities
Lead the content management process including instructional design, and delivery to internal and external partners.
Understands the need for media engagement and how, when, where to use this modality.
Partner with external clients and business partners to translate business performance needs into learning and development solutions (, physical / virtual materials, instructor-led, e-learning, product workshops).
Design and manage execution of account specific training.
Collaborate with Channel Operations team to work with Carrier customers to fulfill requirements for device training.
Proactively collect and aggregate both consumer, business and account-specific insights to uncover areas of opportunity.
Leverage insights in conjunction with learning methodology to ideate, create and deliver relevant account-specific training modules.
Use data to measure account training effectiveness and create a proposed strategy to drive incremental sellout.
Attend weekly account staff meetings to help drive monthly priorities and actions that are needed from the field sales organization.
Serve as primary training POC (point of contact) for Channel Operations team.
Work in a collaborative manner with various functional areas to execute strategic “Go to Market” direction.
Project management Retail-Account training initiatives
Collaborate on business planning sessions with Channel Operations leadership.
Partner with field organization on local activity support.
Able to build presentations and rapid development materials in various brand formats.
Required expert-level experience with Adobe Creative Suite (Specifically InDesign), Articulate Storyline, Photoshop, and captivate.
Requirements
High School Diploma or equivalent with + years of directly related experience or
Bachelor's Degree with + years of experience is preferred.
Prior experience will include developing and planning employee training programs. Line of sight to Go-to-Market and product training is a plus.
Experience in the telecommunications and / or wireless industry requiring training management, account management, program management, project management, or equivalent work experience in training, planning or operations.
years required in sales leadership, + years in a training organization.
Prior account management experience is preferred with a proven track record in building an account strategy.
Experience with e-Learning authoring tools such as Storyline and / or Adobe Captivate.
Proficiency with Articulate Storyline, Microsoft Office products, including Excel, Word, Outlook, PowerPoint, and Adobe InDesign, including Photoshop and Illustrator.
Experience in Captivate, Camtasia, Flash, HTML, Adobe Acrobat X Pro is a plus.
Demonstrated ability to build graphics and rapid video development is also a plus.
Understands Adult Learning Theory and Methodology.
Understands how to leverage Kirkpatrick’s Learning Evaluation and Effectiveness model.
#J-18808-Ljbffr