Marksman Security
Communications Supervisor in San Antonio, TX
Marksman Security, San Antonio, Texas, United States, 78208
Communications Supervisor in San Antonio, TX
Marksman Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well‑known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Marksman’s customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!
Site location:
Toyota Manufacturing Plant – TMMTX, San Antonio, TX
Pay Rate:
$23.00 per hour
Position Summary:
Marksman Security/Toyota Motor Manufacturing Texas is seeking a highly motivated, detail‑oriented Communications/Dispatch Supervisor to lead our Security Communications Center. This position oversees all day‑to‑day communications, dispatch, monitoring, and emergency notification operations, ensuring the highest standards of accuracy, response readiness, and professional conduct.
Work Schedule / Pay Rate
Schedule: Monday–Friday, 2:00 PM – 10:00 PM
Pay Rate: Hourly – $23.00
Must be flexible and able to adjust hours as needed to support operations, coverage needs, or emergency events.
Operational Oversight
Supervise and coordinate daily dispatch center and access control operations across all shifts.
Ensure 24/7 coverage of the Communications Center and access control with qualified personnel.
Maintain and oversee all critical systems, including Lenel, X‑Protect – Milestone, Perspective, phone/radio systems, CCTV monitoring, Fire Suppression, and access control systems.
Conduct daily audits of call logs, incident reports, and access control activity for accuracy and completeness.
Maintain system integrity and escalate technical or system issues to IT or vendor support promptly.
Training & Instruction
Coordinate and oversee all dispatcher and access control training programs, retraining, and system updates.
Verify all personnel complete mandatory Toyota and Marksman training requirements.
Conduct quarterly evaluations and simulations to test dispatcher proficiency and response readiness.
Leadership & Professional Conduct
Maintain composure and provide calm leadership during emergencies, critical incidents, or high‑stress events.
Exhibit sound judgment, professional communication, and quick decision‑making under pressure.
Model Marksman’s core values of professionalism, accountability, and integrity in all interactions.
Flex duty hours as necessary to provide supervision and training coverage or observe dispatcher performance across various shifts.
Qualifications
Minimum 2 years of security communications or dispatch center experience – can be waived by Marksman management. With at least 1 year in a lead or training role preferred.
Proficient in Lenel Access Control, X‑Protect – Milestone, and Perspective Reporting Systems.
Demonstrated ability to train others in report writing, including the 5 W’s and after‑action report completion.
Strong written and verbal communication skills with professional presentation abilities.
Proven ability to remain calm, composed, and effective during high‑pressure and emergency situations.
Strong organizational skills with meticulous attention to documentation and accuracy.
Ability to work flexible hours, including evenings, weekends, or holidays as required by site operations.
Must pass Toyota and Marksman background checks and maintain compliance with all site and client requirements.
Valid driver’s license.
Valid Texas Security Guard License or ability to obtain it.
Willingness to complete ongoing Toyota and Marksman training modules.
Benefits
401(k)
Insurance: medical, vision and dental
Short‑term disability
Critical care/Hospital Indemnity
Complimentary life insurance
Pet insurance
Legal assistance/guidance
Identity theft protection
Paid on the job training
Paid time off
Bi‑Weekly Pay
Competitive compensation
Career advancement opportunities
Continuous learning opportunities through LMS
Employee referral bonus program
Employee assistance program (EAP)
Employee recognition events
Employee performance incentives/rewards
Professional growth and development opportunities
Referrals increase your chances of interviewing at Marksman Security by 2x.
Get notified about new Communications Supervisor jobs in
San Antonio, TX .
#J-18808-Ljbffr
Site location:
Toyota Manufacturing Plant – TMMTX, San Antonio, TX
Pay Rate:
$23.00 per hour
Position Summary:
Marksman Security/Toyota Motor Manufacturing Texas is seeking a highly motivated, detail‑oriented Communications/Dispatch Supervisor to lead our Security Communications Center. This position oversees all day‑to‑day communications, dispatch, monitoring, and emergency notification operations, ensuring the highest standards of accuracy, response readiness, and professional conduct.
Work Schedule / Pay Rate
Schedule: Monday–Friday, 2:00 PM – 10:00 PM
Pay Rate: Hourly – $23.00
Must be flexible and able to adjust hours as needed to support operations, coverage needs, or emergency events.
Operational Oversight
Supervise and coordinate daily dispatch center and access control operations across all shifts.
Ensure 24/7 coverage of the Communications Center and access control with qualified personnel.
Maintain and oversee all critical systems, including Lenel, X‑Protect – Milestone, Perspective, phone/radio systems, CCTV monitoring, Fire Suppression, and access control systems.
Conduct daily audits of call logs, incident reports, and access control activity for accuracy and completeness.
Maintain system integrity and escalate technical or system issues to IT or vendor support promptly.
Training & Instruction
Coordinate and oversee all dispatcher and access control training programs, retraining, and system updates.
Verify all personnel complete mandatory Toyota and Marksman training requirements.
Conduct quarterly evaluations and simulations to test dispatcher proficiency and response readiness.
Leadership & Professional Conduct
Maintain composure and provide calm leadership during emergencies, critical incidents, or high‑stress events.
Exhibit sound judgment, professional communication, and quick decision‑making under pressure.
Model Marksman’s core values of professionalism, accountability, and integrity in all interactions.
Flex duty hours as necessary to provide supervision and training coverage or observe dispatcher performance across various shifts.
Qualifications
Minimum 2 years of security communications or dispatch center experience – can be waived by Marksman management. With at least 1 year in a lead or training role preferred.
Proficient in Lenel Access Control, X‑Protect – Milestone, and Perspective Reporting Systems.
Demonstrated ability to train others in report writing, including the 5 W’s and after‑action report completion.
Strong written and verbal communication skills with professional presentation abilities.
Proven ability to remain calm, composed, and effective during high‑pressure and emergency situations.
Strong organizational skills with meticulous attention to documentation and accuracy.
Ability to work flexible hours, including evenings, weekends, or holidays as required by site operations.
Must pass Toyota and Marksman background checks and maintain compliance with all site and client requirements.
Valid driver’s license.
Valid Texas Security Guard License or ability to obtain it.
Willingness to complete ongoing Toyota and Marksman training modules.
Benefits
401(k)
Insurance: medical, vision and dental
Short‑term disability
Critical care/Hospital Indemnity
Complimentary life insurance
Pet insurance
Legal assistance/guidance
Identity theft protection
Paid on the job training
Paid time off
Bi‑Weekly Pay
Competitive compensation
Career advancement opportunities
Continuous learning opportunities through LMS
Employee referral bonus program
Employee assistance program (EAP)
Employee recognition events
Employee performance incentives/rewards
Professional growth and development opportunities
Referrals increase your chances of interviewing at Marksman Security by 2x.
Get notified about new Communications Supervisor jobs in
San Antonio, TX .
#J-18808-Ljbffr