International Justice Mission
Sr. Lead, Behavior-Centered Design & Development
International Justice Mission, Washington, District of Columbia, us, 20022
* Equip LGRC teammates with a pragmatic, user-focused process rooted in behavioral science and human-centered design that enables rapid, effective risk management and accelerates strategic goal achievement.* Enable the translation of priorities into motivational goal statements and behavior-centric OKRs.* Incorporate into the Framing and Discovery phases the power of identifying crucial moments -- specific situations where behavior has a disproportionate impact -- and linking them to vital behaviors, which are high-leverage actions that drive prioritized outcomes.* Incorporate into the Framing and Discovery phases an identification of the drivers of behavior most relevant to fostering motivation and building ability to engage in the targeted vital behaviors.* Incorporate effective measurement that not only tracks results but motivates vital behavior.* Equip users with tools and other resources enabling them to nimbly identify vital behaviors and design behavior-centered solutions that make it easier for people to engage in those behaviors that are vital to scaling protection of people living in poverty from violence.* Drawing deeply from the Owens-Kadakia Learning Clusters Design model (or a comparable, behavior-centric learning design model), lead a collaborative process that co-creates and deploys within LGRC a bespoke Behavior-Centered Learning and Development (BCLD) Methodology and resource suite to drive sustainable behavior change vital to managing priority risks and opportunities well.* The BCLD Methodology will:
+ Complement and integrate fully into the BCD Framework.
+ Develop behaviorally anchored OKRs aligned with business outcomes.
+ Enable the efficient, iterative design of multiple, comprehensive, interconnected learning and development assets and experiences that deliver sustainable change in targeted vital behaviors across multiple touchpoints.
+ Ensure learning L&D experiences are adaptive, scalable, accessible, culturally relevant, and learner centric.* Lead the adoption, integration, and utilization of the BCLD Methodology across LGRC.* Be an adviser and hands-on coach to interested leaders and other stakeholders outside LGRC, helping them learn and apply the BCLD Methodology to drive success.* Champion the development and use of creative, behavior-centric, capacity-development solutions that go beyond traditional training methodologies focused mostly on knowledge transfer.* Bachelor’s degree in behavioral science, organizational psychology, L&D or instructional design, or other relevant field.* 7+ years progressive experience in a professional setting in behavior-change design, learning experience design, or related fields, with at least 3 years in a senior or lead role. Experience in a risk-management context preferred.* Proven track record of designing solutions to drive measurable, targeted behavior change.* Strongly preferred:
+ Experience with Human-Centered Design (Design Thinking), with Systems Thinking, or in User Experience design.
+ Demonstrated experience applying the Owens-Kadakia Learning Cluster Design model (or a comparable learning design framework) in real-world settings preferred.* Demonstrated ability to intentionally and successfully design and implement programs, projects, and processes that drive sustainable behavior change.* Demonstrated ability to produce deliverables that are practical, intuitive, accessible, easy to implement, and experienced by internal customers as solutions to significant workday problems rather than as initiatives to be implemented.* Demonstrated ability to design and successfully roll out with high levels of adoption/engagement suites of integrated, multi-asset learning solutions targeted at behavioral change, and to use and manage learning technologies.* Proven track record of successfully engaging and building trust with stakeholders as users, customers, collaborators, and as co-creators.* Exceptional cross-cultural communication and facilitation skills with a proven ability to influence opinions and decisions at all organizational levels.* Demonstrated ability to translate strategic goals into measurable behavioral outcomes.* Critical thinker with a growth mindset.* Mature Christian faith and an eager commitment to IJM’s Core Values: Christian, Professional, and Bridge-Building.* Orientation to lead and collaborate with empathy, humility, emotional intelligence, and cultural intelligence.* Commitment to enabling others to thrive in their roles.* Creativity and curiosity – a passion for reimaging how people learn and change at work.* Comfort with ambiguity, openness to experimentation, and ability to thrive in a fast-paced, dynamic environment requiring the management of multiple priorities/* Self-motivated with the ability to work independently and with minimal supervision.* Comprehensive Medical/Dental/Vision benefits* Monthly commuter and parking benefits in the DC metro area* Retirement benefit options* Paid leave starting at 23 days* 12 holidays (plus early release the day prior)* Daily, quarterly, and annual community spiritual formation* Robust staff care resourcesVisit our careers site below to learn about benefits, what it is like to work at IJM and to see frequently asked questions. #J-18808-Ljbffr
+ Complement and integrate fully into the BCD Framework.
+ Develop behaviorally anchored OKRs aligned with business outcomes.
+ Enable the efficient, iterative design of multiple, comprehensive, interconnected learning and development assets and experiences that deliver sustainable change in targeted vital behaviors across multiple touchpoints.
+ Ensure learning L&D experiences are adaptive, scalable, accessible, culturally relevant, and learner centric.* Lead the adoption, integration, and utilization of the BCLD Methodology across LGRC.* Be an adviser and hands-on coach to interested leaders and other stakeholders outside LGRC, helping them learn and apply the BCLD Methodology to drive success.* Champion the development and use of creative, behavior-centric, capacity-development solutions that go beyond traditional training methodologies focused mostly on knowledge transfer.* Bachelor’s degree in behavioral science, organizational psychology, L&D or instructional design, or other relevant field.* 7+ years progressive experience in a professional setting in behavior-change design, learning experience design, or related fields, with at least 3 years in a senior or lead role. Experience in a risk-management context preferred.* Proven track record of designing solutions to drive measurable, targeted behavior change.* Strongly preferred:
+ Experience with Human-Centered Design (Design Thinking), with Systems Thinking, or in User Experience design.
+ Demonstrated experience applying the Owens-Kadakia Learning Cluster Design model (or a comparable learning design framework) in real-world settings preferred.* Demonstrated ability to intentionally and successfully design and implement programs, projects, and processes that drive sustainable behavior change.* Demonstrated ability to produce deliverables that are practical, intuitive, accessible, easy to implement, and experienced by internal customers as solutions to significant workday problems rather than as initiatives to be implemented.* Demonstrated ability to design and successfully roll out with high levels of adoption/engagement suites of integrated, multi-asset learning solutions targeted at behavioral change, and to use and manage learning technologies.* Proven track record of successfully engaging and building trust with stakeholders as users, customers, collaborators, and as co-creators.* Exceptional cross-cultural communication and facilitation skills with a proven ability to influence opinions and decisions at all organizational levels.* Demonstrated ability to translate strategic goals into measurable behavioral outcomes.* Critical thinker with a growth mindset.* Mature Christian faith and an eager commitment to IJM’s Core Values: Christian, Professional, and Bridge-Building.* Orientation to lead and collaborate with empathy, humility, emotional intelligence, and cultural intelligence.* Commitment to enabling others to thrive in their roles.* Creativity and curiosity – a passion for reimaging how people learn and change at work.* Comfort with ambiguity, openness to experimentation, and ability to thrive in a fast-paced, dynamic environment requiring the management of multiple priorities/* Self-motivated with the ability to work independently and with minimal supervision.* Comprehensive Medical/Dental/Vision benefits* Monthly commuter and parking benefits in the DC metro area* Retirement benefit options* Paid leave starting at 23 days* 12 holidays (plus early release the day prior)* Daily, quarterly, and annual community spiritual formation* Robust staff care resourcesVisit our careers site below to learn about benefits, what it is like to work at IJM and to see frequently asked questions. #J-18808-Ljbffr