Manager, Creative Resource Management Job at Merkle Schweiz in New York
Merkle Schweiz, New York, NY, United States
We are seeking a detail-oriented and proactive Manager, Creative Resource Management to join our team. In this role, you will support effective creative talent deployment by balancing supply and demand across our creative ecosystem—from art directors and copywriters to UX designers, motion graphics artists, and production specialists. You'll engage with creative professionals to align them with the right opportunities while understanding the nuances of creative workflow, campaign timelines, and the iterative nature of creative development.
The Manager must speak fluent "creative"—understanding the difference between concepting and execution phases, knowing when a senior art director versus a mid-level designer is needed, and recognizing how creative burnout impacts quality output. You'll navigate the unique challenges of creative resourcing, from managing multiple rounds of client feedback to understanding how creative teams collaborate across disciplines (copy/design partnerships, creative technologist integration, etc.). This role requires deep knowledge of creative roles including but not limited to: Creative Directors, Associate Creative Directors, Art Directors, Copywriters, Designers (UI/UX, Digital, Print), Motion Designers, 3D Artists, Illustrators, Retouchers, Production Artists, Creative Technologists, Content Creators, and Social Media Specialists.
Key Responsibilities
Assist in planning and managing creative resource assignments and extensions, understanding the ebb and flow of campaign cycles, pitch demands, and production schedules.
Monitor and review creative capacity across disciplines, recognizing when teams need breathing room between intensive projects versus when they're ready for the next creative challenge.
Lead creative staffing meetings with Creative Directors and department heads to understand impacts to resource needs (new pitches, concept revisions, production rushes, campaign extensions).
Understand the creative brief requirements and match talent based on portfolio strengths, industry experience, and creative chemistry with existing teams.
Maintain deep knowledge of each creative's specialized skills—who excels at pharma versus retail, who has automotive experience, which designers are strongest in digital versus traditional, who can handle both concepting and finish work.
Document creative team configurations that work well together and leverage these insights for future project staffing.
Navigate the delicate balance of creative preferences while meeting business needs—understanding when a creative needs variety versus when they need to stay on an account for continuity.
Track creative utilization with awareness that creative work isn't always "billable time"—accounting for concepting, inspiration, skill development, and creative refresh time.
Partner with Creative Directors to understand upcoming pitch needs and ensure appropriate creative firepower is available without burning out the A-team.
Facilitate cross-functional creative partnerships, understanding how strategy, account, and project management integrate with creative workflow.
Manage freelance creative relationships and understand when to tap into the freelance network versus stretch internal teams.
Proactively review the creative pipeline, from RFPs to production, understanding the different resource needs at each phase.
Serve as creative talent advocate, ensuring creatives aren't just "resources" but are matched with projects that develop their portfolios and careers.
Understand the impact of moving creatives between accounts, including knowledge transfer, creative continuity, and client relationship considerations.
Collaborate with other Resource Managers across dentsu's creative network to share talent and best practices.
Required Qualifications
Bachelor's degree in Business, Human Resources, Operations, Advertising, Marketing, or related field (or equivalent experience).
4+ years of experience in creative resource management, creative operations, traffic management, or creative project management within an agency environment.
Deep understanding of creative agency structure, roles, and the creative development process from brief to delivery.
Proven ability to build relationships with creative teams and earn their trust as a strategic partner, not just a scheduler.
Strong analytical skills balanced with emotional intelligence to navigate creative personalities and preferences.
Excellent communication skills with ability to translate between "creative speak" and "business speak."
Understanding of creative project lifecycles, including typical timelines for different creative deliverables.
Experience managing creative teams through high-pressure situations like pitches, launches, and production deadlines.
The annual salary range for this position is $78,000-$126,500. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law.
Benefits available with this position include:
• Medical, vision, and dental insurance,
• Short-term and long-term disability insurance,
• Flexible paid time off,
• At least 15 paid holidays per year,
• Paid sick and safe leave, and
Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com.
To begin the application process, please click on the “Apply” button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps.
Beware of Job Scams We are aware of several scams targeting job seekers and candidates. Please be vigilant. All communication throughout the recruitment process will be from an official member of the dentsu recruitment team, using corporate email addresses (e.g., @dentsu.com or @merkle.com). We will never ask you to send money or vouchers to secure employment. If you suspect you have been a victim of a scam, please report the incident to your bank, local police, or fraud protection authority immediately. Additionally, you can report the scam to us at jobfraud@dentsu.com so we can take appropriate action to request the website is taken down. Please note that Merkle and dentsu are not responsible for any losses incurred as a result of these scams. We advise all individuals to exercise caution and verify the authenticity of any job offers or communications received.
#J-18808-Ljbffr
In Summary: Dentsu is seeking a detail-oriented and proactive Manager, Creative Resource Management to join our team . The Manager must speak fluent "creative"; understanding the nuances of creative workflow, campaign timelines, and the iterative nature of creative development . The annual salary range for this position is $78,000-$126,500 .
En Español: Buscamos un Gerente de Recursos Creativos orientado al detalle y proactivo para unirse a nuestro equipo. En este papel, apoyará el despliegue efectivo de talentos creativos equilibrando la oferta y la demanda en todo nuestro ecosistema creativodesde directores artísticos y redactores hasta diseñadores UX, artistas gráficos de movimiento y especialistas en producción. Se involucrará con profesionales creativos para alinearlos con las oportunidades correctas mientras se entienden los matices del flujo de trabajo creativo, cronogramas de campaña y la naturaleza iterativa del desarrollo creativo. El gerente debe hablar con fluidez "creativo"¿entender la diferencia entre las fases de concepción e ejecución, saber cuándo es necesario un director de arte senior frente a un diseñador de nivel medio, y reconocer cómo el agotamiento creativo impacta en la calidad del producto. Este papel requiere un profundo conocimiento de los roles creativos, incluyendo pero no limitado a: directores creativos asociados, directores artísticos, redactores, diseñadores (UI/UX, digital, impreso), diseñadores de movimientos, artistas 3D, ilustradores, retouchers, artistas de producción, tecnológicos creativos y especialistas en medios sociales. Responsabilidades clave Ayuda en la planificación y gestión de asignaciones de recursos creativos e extensiones, comprensión del flujo de ciclos de campaña, demandas de lanzamiento y horarios de producción. Monitorear y revisar las capacidades creativas a través de disciplinas, reconociendo cuándo los equipos necesitan espacio para respirar entre proyectos intensivos versus cuando están listos para el desafío creativo. Las reuniones con directivos creativos se desarrollan dentro de una variedad de competencias creativas que permiten comprender las necesidades creativas creativas de los socios creativos (conceptos creativos cruzados, amplificantes, contrapuestos). La colocación dentro del rango salarial se basa en una variedad de factores, incluida la experiencia relevante, los conocimientos, las habilidades y otros factores permitidos por la ley. Los beneficios disponibles con esta posición incluyen: • Seguro médico, visión y odontológico, • seguro de discapacidad a corto y largo plazo, • Flexible tiempo libre remunerado, • Al menos 15 días libres pagados al año, • licencia médica y segura paga, y Dentsu también cumple con las leyes estatales y locales aplicables sobre los beneficios de licencia para empleados, incluyendo pero no limitado a proporcionar tiempo libre conforme a la Ley de Familias Saludables y Lugares de Trabajo de Colorado, según sus planes y políticas. Para obtener más detalles acerca de Dentso, visite www.dentsubenefitsplus.com. Además, puede denunciar la estafa a nosotros en jobfraud@dentsu.com para que podamos tomar las medidas apropiadas para solicitar que se elimine el sitio web. Tenga en cuenta que Merkle y dentsu no son responsables de ninguna pérdida incurrida como resultado de estas estafas.
The Manager must speak fluent "creative"—understanding the difference between concepting and execution phases, knowing when a senior art director versus a mid-level designer is needed, and recognizing how creative burnout impacts quality output. You'll navigate the unique challenges of creative resourcing, from managing multiple rounds of client feedback to understanding how creative teams collaborate across disciplines (copy/design partnerships, creative technologist integration, etc.). This role requires deep knowledge of creative roles including but not limited to: Creative Directors, Associate Creative Directors, Art Directors, Copywriters, Designers (UI/UX, Digital, Print), Motion Designers, 3D Artists, Illustrators, Retouchers, Production Artists, Creative Technologists, Content Creators, and Social Media Specialists.
Key Responsibilities
Assist in planning and managing creative resource assignments and extensions, understanding the ebb and flow of campaign cycles, pitch demands, and production schedules.
Monitor and review creative capacity across disciplines, recognizing when teams need breathing room between intensive projects versus when they're ready for the next creative challenge.
Lead creative staffing meetings with Creative Directors and department heads to understand impacts to resource needs (new pitches, concept revisions, production rushes, campaign extensions).
Understand the creative brief requirements and match talent based on portfolio strengths, industry experience, and creative chemistry with existing teams.
Maintain deep knowledge of each creative's specialized skills—who excels at pharma versus retail, who has automotive experience, which designers are strongest in digital versus traditional, who can handle both concepting and finish work.
Document creative team configurations that work well together and leverage these insights for future project staffing.
Navigate the delicate balance of creative preferences while meeting business needs—understanding when a creative needs variety versus when they need to stay on an account for continuity.
Track creative utilization with awareness that creative work isn't always "billable time"—accounting for concepting, inspiration, skill development, and creative refresh time.
Partner with Creative Directors to understand upcoming pitch needs and ensure appropriate creative firepower is available without burning out the A-team.
Facilitate cross-functional creative partnerships, understanding how strategy, account, and project management integrate with creative workflow.
Manage freelance creative relationships and understand when to tap into the freelance network versus stretch internal teams.
Proactively review the creative pipeline, from RFPs to production, understanding the different resource needs at each phase.
Serve as creative talent advocate, ensuring creatives aren't just "resources" but are matched with projects that develop their portfolios and careers.
Understand the impact of moving creatives between accounts, including knowledge transfer, creative continuity, and client relationship considerations.
Collaborate with other Resource Managers across dentsu's creative network to share talent and best practices.
Required Qualifications
Bachelor's degree in Business, Human Resources, Operations, Advertising, Marketing, or related field (or equivalent experience).
4+ years of experience in creative resource management, creative operations, traffic management, or creative project management within an agency environment.
Deep understanding of creative agency structure, roles, and the creative development process from brief to delivery.
Proven ability to build relationships with creative teams and earn their trust as a strategic partner, not just a scheduler.
Strong analytical skills balanced with emotional intelligence to navigate creative personalities and preferences.
Excellent communication skills with ability to translate between "creative speak" and "business speak."
Understanding of creative project lifecycles, including typical timelines for different creative deliverables.
Experience managing creative teams through high-pressure situations like pitches, launches, and production deadlines.
The annual salary range for this position is $78,000-$126,500. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law.
Benefits available with this position include:
• Medical, vision, and dental insurance,
• Short-term and long-term disability insurance,
• Flexible paid time off,
• At least 15 paid holidays per year,
• Paid sick and safe leave, and
Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com.
To begin the application process, please click on the “Apply” button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps.
Beware of Job Scams We are aware of several scams targeting job seekers and candidates. Please be vigilant. All communication throughout the recruitment process will be from an official member of the dentsu recruitment team, using corporate email addresses (e.g., @dentsu.com or @merkle.com). We will never ask you to send money or vouchers to secure employment. If you suspect you have been a victim of a scam, please report the incident to your bank, local police, or fraud protection authority immediately. Additionally, you can report the scam to us at jobfraud@dentsu.com so we can take appropriate action to request the website is taken down. Please note that Merkle and dentsu are not responsible for any losses incurred as a result of these scams. We advise all individuals to exercise caution and verify the authenticity of any job offers or communications received.
#J-18808-Ljbffr
In Summary: Dentsu is seeking a detail-oriented and proactive Manager, Creative Resource Management to join our team . The Manager must speak fluent "creative"; understanding the nuances of creative workflow, campaign timelines, and the iterative nature of creative development . The annual salary range for this position is $78,000-$126,500 .
En Español: Buscamos un Gerente de Recursos Creativos orientado al detalle y proactivo para unirse a nuestro equipo. En este papel, apoyará el despliegue efectivo de talentos creativos equilibrando la oferta y la demanda en todo nuestro ecosistema creativodesde directores artísticos y redactores hasta diseñadores UX, artistas gráficos de movimiento y especialistas en producción. Se involucrará con profesionales creativos para alinearlos con las oportunidades correctas mientras se entienden los matices del flujo de trabajo creativo, cronogramas de campaña y la naturaleza iterativa del desarrollo creativo. El gerente debe hablar con fluidez "creativo"¿entender la diferencia entre las fases de concepción e ejecución, saber cuándo es necesario un director de arte senior frente a un diseñador de nivel medio, y reconocer cómo el agotamiento creativo impacta en la calidad del producto. Este papel requiere un profundo conocimiento de los roles creativos, incluyendo pero no limitado a: directores creativos asociados, directores artísticos, redactores, diseñadores (UI/UX, digital, impreso), diseñadores de movimientos, artistas 3D, ilustradores, retouchers, artistas de producción, tecnológicos creativos y especialistas en medios sociales. Responsabilidades clave Ayuda en la planificación y gestión de asignaciones de recursos creativos e extensiones, comprensión del flujo de ciclos de campaña, demandas de lanzamiento y horarios de producción. Monitorear y revisar las capacidades creativas a través de disciplinas, reconociendo cuándo los equipos necesitan espacio para respirar entre proyectos intensivos versus cuando están listos para el desafío creativo. Las reuniones con directivos creativos se desarrollan dentro de una variedad de competencias creativas que permiten comprender las necesidades creativas creativas de los socios creativos (conceptos creativos cruzados, amplificantes, contrapuestos). La colocación dentro del rango salarial se basa en una variedad de factores, incluida la experiencia relevante, los conocimientos, las habilidades y otros factores permitidos por la ley. Los beneficios disponibles con esta posición incluyen: • Seguro médico, visión y odontológico, • seguro de discapacidad a corto y largo plazo, • Flexible tiempo libre remunerado, • Al menos 15 días libres pagados al año, • licencia médica y segura paga, y Dentsu también cumple con las leyes estatales y locales aplicables sobre los beneficios de licencia para empleados, incluyendo pero no limitado a proporcionar tiempo libre conforme a la Ley de Familias Saludables y Lugares de Trabajo de Colorado, según sus planes y políticas. Para obtener más detalles acerca de Dentso, visite www.dentsubenefitsplus.com. Además, puede denunciar la estafa a nosotros en jobfraud@dentsu.com para que podamos tomar las medidas apropiadas para solicitar que se elimine el sitio web. Tenga en cuenta que Merkle y dentsu no son responsables de ninguna pérdida incurrida como resultado de estas estafas.