Queen College
Job Title: Outreach and Communications Coordinator
Job Description General Description Children need to spend their most critical years with dedicated, educated, trained, and well-compensated individuals in order to thrive. The New York Early Childhood Professional Development Institute leads the work to establish and implement an early childhood workforce system to ensure funding, standards and competencies, career development resources, qualifications and credentials, professional development (training and strengths-based coaching), and program quality assurance and improvement for individuals who work with young children throughout New York. Housed at the City University of New York, the Institute is a fast-paced, dynamic public/private partnership that is committed to the early childhood workforce across New York State.
The Outreach and Communications Coordinator supports the Career Development Center by managing client communications, developing outreach materials, and ensuring that program information is accessible and effectively presented. The Coordinator works closely with the Career Center leadership and the Institute’s communications team to deliver clear, consistent, and engaging messaging that promotes the Center’s services and events.
Duties and Responsibilities Communications & Marketing
Create engaging written content for various channels, including email campaigns, social media, web content, and print materials.
Develop personalized messaging that resonates with current, returning, and prospective Career Center clients.
Edit and proofread communication materials to ensure consistency, accuracy, and alignment with brand standards.
Update and maintain the Career Center's digital dashboard with relevant, timely content.
Support day-to-day execution of projects that drive recruitment, engagement, and visibility.
Monitor communication metrics, including open rates, click rates, and engagement.
Prepare presentation materials, including PowerPoint decks, handouts, and other visuals for Career Center leadership.
Coordinate with internal stakeholders to develop marketing collateral to support multiple purposes
Event Support & Coordination
Coordinate Career Center events; manage logistics, including invitations, guest lists, signage, materials, and on-site coordination.
Represent the Career Center at recruitment events; staff information tables, deliver presentations, and perform other outreach duties.
Develop communication materials for recruitment, networking, and other community events.
Maintain organized records related to marketing, event planning, and communications.
Other Duties
Prepare presentation materials including PowerPoint decks, for Career Center leadership
Attend staff meetings and trainings as required.
Perform special projects and other duties as assigned.
Qualifications Minimum Qualifications
Bachelor’s degree in a related field (or equivalent experience).
Minimum of three years of relevant experience in communications, outreach, program coordination, or related areas.
Strong writing, editing, and interpersonal communication skills.
Experience with email marketing platforms and strong knowledge of web communications best practices.
Proficiency with digital editing and design tools such as Adobe, Canva, PowerPoint, and Microsoft Word.
Ability to work collaboratively across teams and with external partners.
Excellent organizational and time-management skills, with the ability to manage multiple priorities.
Commitment to equity, diversity, and serving multilingual and multicultural communities.
Preferred Qualifications
Experience in the early childhood or higher education field
Proficiency in a second language
Work Environment and Physical Requirements This position operates in a professional office environment located in Manhattan, NY, and is currently hybrid, working 70% in the office. This role routinely uses standard office equipment such as personal computers, laptops, tablets, smart phones, photocopiers, filing cabinets and presentation equipment.
While performing these duties, the employee is required to perform physical activities such as, but not limited to, lifting items (up to 20 pounds), bending, reaching, and sitting for prolonged periods of time. Reasonable accommodations will be made for employees with disabilities or other needs per RFCUNY policies.
Ability to travel to other sites as needed across the state.
How to Apply Provide a resume and cover letter specifying your qualifications, experience, and interest relevant to this position.
Equal Employment Opportunity Statement The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history or any other protected characteristic under applicable law.
Key Features Department
Status: Full Time
Annual Salary Range: $65,000.00 - $75,000.00
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Job Description General Description Children need to spend their most critical years with dedicated, educated, trained, and well-compensated individuals in order to thrive. The New York Early Childhood Professional Development Institute leads the work to establish and implement an early childhood workforce system to ensure funding, standards and competencies, career development resources, qualifications and credentials, professional development (training and strengths-based coaching), and program quality assurance and improvement for individuals who work with young children throughout New York. Housed at the City University of New York, the Institute is a fast-paced, dynamic public/private partnership that is committed to the early childhood workforce across New York State.
The Outreach and Communications Coordinator supports the Career Development Center by managing client communications, developing outreach materials, and ensuring that program information is accessible and effectively presented. The Coordinator works closely with the Career Center leadership and the Institute’s communications team to deliver clear, consistent, and engaging messaging that promotes the Center’s services and events.
Duties and Responsibilities Communications & Marketing
Create engaging written content for various channels, including email campaigns, social media, web content, and print materials.
Develop personalized messaging that resonates with current, returning, and prospective Career Center clients.
Edit and proofread communication materials to ensure consistency, accuracy, and alignment with brand standards.
Update and maintain the Career Center's digital dashboard with relevant, timely content.
Support day-to-day execution of projects that drive recruitment, engagement, and visibility.
Monitor communication metrics, including open rates, click rates, and engagement.
Prepare presentation materials, including PowerPoint decks, handouts, and other visuals for Career Center leadership.
Coordinate with internal stakeholders to develop marketing collateral to support multiple purposes
Event Support & Coordination
Coordinate Career Center events; manage logistics, including invitations, guest lists, signage, materials, and on-site coordination.
Represent the Career Center at recruitment events; staff information tables, deliver presentations, and perform other outreach duties.
Develop communication materials for recruitment, networking, and other community events.
Maintain organized records related to marketing, event planning, and communications.
Other Duties
Prepare presentation materials including PowerPoint decks, for Career Center leadership
Attend staff meetings and trainings as required.
Perform special projects and other duties as assigned.
Qualifications Minimum Qualifications
Bachelor’s degree in a related field (or equivalent experience).
Minimum of three years of relevant experience in communications, outreach, program coordination, or related areas.
Strong writing, editing, and interpersonal communication skills.
Experience with email marketing platforms and strong knowledge of web communications best practices.
Proficiency with digital editing and design tools such as Adobe, Canva, PowerPoint, and Microsoft Word.
Ability to work collaboratively across teams and with external partners.
Excellent organizational and time-management skills, with the ability to manage multiple priorities.
Commitment to equity, diversity, and serving multilingual and multicultural communities.
Preferred Qualifications
Experience in the early childhood or higher education field
Proficiency in a second language
Work Environment and Physical Requirements This position operates in a professional office environment located in Manhattan, NY, and is currently hybrid, working 70% in the office. This role routinely uses standard office equipment such as personal computers, laptops, tablets, smart phones, photocopiers, filing cabinets and presentation equipment.
While performing these duties, the employee is required to perform physical activities such as, but not limited to, lifting items (up to 20 pounds), bending, reaching, and sitting for prolonged periods of time. Reasonable accommodations will be made for employees with disabilities or other needs per RFCUNY policies.
Ability to travel to other sites as needed across the state.
How to Apply Provide a resume and cover letter specifying your qualifications, experience, and interest relevant to this position.
Equal Employment Opportunity Statement The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history or any other protected characteristic under applicable law.
Key Features Department
Status: Full Time
Annual Salary Range: $65,000.00 - $75,000.00
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