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Rose Associates, Inc. is hiring: Assistant Community Manager in New York

Rose Associates, Inc., New York, NY, United States


Overview Rose Associates is your gateway to an exhilarating realm of real estate innovation. Our dynamic services platform spans development, management, leasing, and marketing, catering to private and institutional property owners globally. In the unparalleled market of New York City, where unique needs and challenges abound, we've solidified our position as the go-to industry leader.
Established in 1925, Rose Associates boasts almost a century of New York real estate expertise, ccontinuously expanding across the tri-state area. Join us on the forefront of innovation and growth – Rose Associates is where excitement meets opportunity!
We are seeking a dedicated and detail-oriented individual to join our team as an Assistant Community Manager for our multifamily properties. The Assistant Community Manager will play a crucial role in supporting the Community Manager in day-to-day operations, resident relations, and administrative tasks to ensure the success of our vibrant residential communities.
Essential Job Functions Address resident requests, complaints, and inquiries in line with contractual obligations and standards.
Liaise between ownership and residents, including drafting and distributing resident communications.
Foster positive relationships among residents, management, and building staff.
Assist in analyzing income and expense patterns, budget forecasting, code and process accounts payable and receivable, file compliance paperwork, and maintain office files.
Manage office supplies inventory and monitor storage, bicycle, and fitness agreements for compliance.Prepare monthly reports, ensuring delinquency is below 0.5% of GPR.
Assist in regular community inspections, coordinate Move In/Move Out schedule, collect insurance certificates, and process Move Out Reports and security deposit refunds.
Assist with data entry in the online work order system and support Resident Manager with post-move out walk-throughs.
Collaborate with property management and maintenance on renovations orCapExprojects,obtainvendor estimatesand review contracts,providerecommendations formodificationsand coordinate vendors for repairs as necessary.
Conduct leasing demonstrations, monitor and maintain new and renewal leases to include optimal renewal rates, process lease administration paperwork, and enter information into property management systems.
Assist in the lease enforcement process, including reviewing applications, conducting inspections, and ensuring notice requirements.
Maintain competitive marketplace intelligence to contribute to sales, marketing, and operational initiatives for budgeted occupancy and customer retention goals.
Supervise programs for resident retention and collaborate with internal departments.
Be available for after-hours emergencies, ensure proper insurance requirements are met, report liability and property incidents to upper management, and submit necessary paperwork.
Must be present on-site and be able to move throughout the building to address community-related matters, including exceptional communication skills to meet with tenants, staff, vendors and visitors.
Ability to ascend and descend stairs and be comfortable with exposure to varying environmental climates and circumstances.
Position may be required to perform duties outside their normal responsibilities as needed.
Qualifications Bachelor’s degree in business, marketing, real estate, or finance is preferred.
Minimum of 3 years of multifamily leasing and/or assistant community management experience.
Proficiency in navigating computers and community management software, including Microsoft Office,iLuvLeasing, On-Site, and Yardi.
Technical knowledge of building operations and maintenance.
Understanding of marketing trends, budgeting, and reporting.
Valid NYS real estate license or ability to obtain one within the first 120 days of employment. All active license holders must register their license with Rose Associates upon hire.
Work authorization (required)
Must be available to work weekends (Saturdays and Sundays)
In addition to base compensation, significant incentive pay and full benefits packages are available. Annual salary range - $75,000 - $80,000

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In Summary: Rose Associates is seeking a dedicated and detail-oriented individual to join our team as an Assistant Community Manager for our multifamily properties . The assistant community manager will play a crucial role in supporting the Community Manager in day-to-day operations, resident relations, and administrative tasks .

En Español: Rose Associates es su puerta de entrada a un entretenido ámbito de la innovación inmobiliaria. Nuestra plataforma dinámica de servicios abarca el desarrollo, gestión, arrendamiento y marketing, atendiendo a los propietarios privados e institucionales de propiedades en todo el mundo. En el mercado sin igual de Nueva York City, donde hay necesidades y desafíos únicos, hemos consolidado nuestra posición como líder de la industria. Establecida en 1925, Rose associates cuenta con casi un siglo de experiencia en bienes raíces en Nueva York, expandiéndose continuamente en toda la zona triestatal. Únase a nosotros en primera línea de innovación y crecimiento El Administrador de la Comunidad Asistente desempeñará un papel crucial en apoyar al Gerente Comunitario en las operaciones diarias, relaciones con los residentes y tareas administrativas para garantizar el éxito de nuestras vibrante comunidades residenciales. Funciones del trabajo esenciales Resolver solicitudes, quejas e consultas de los vecinos de acuerdo a obligaciones y estándares contractuales. Enlace entre propietarios y residentes, incluida la redacción y distribución de comunicaciones con residentes. Fortalecer relaciones positivas entre residentes , gerentes y personal de construcción. Ayudar en analizar patrones de ingresos y gastos, pronóstico presupuestario, códigos y cuentas de proceso pagables y recebibles, archivar documentación de cumplimiento y mantener expedientes de oficina. Gestionar inventario de suministros de oficinas y monitoreo, bicicletas y acuerdos de mantenimiento de conformidad. Preparar informes mensuales, asegurando que la capacidad de renovación sea inferior al 0,5% de GPR. Todos los titulares de licencias activas deben registrar su licencia con Rose Associates al contratarse.