Crane Worldwide Logistics is hiring: Technical Writer in Houston

Documentation Development: Create, edit, and maintain detailed technical documentation, including but not limited to operational standard operating procedures, system design documents, user manuals, and developer guides. Collaborate with Technical Teams: Work closely with software architects, developers, and product managers to gather information, understand project requirements, and translate technical details into clear, user-friendly content. Collaborate with Operational Teams: Work closely with account managers, regional process managers and business analyst to gather information, understand operational process requirements and translate into standard operating procedures for end users to understand and manage complex day to day operations Content Management: Organize and structure documentation in a logical, easy-to-navigate manner. Ensure all documentation is up-to-date and reflects the latest software updates and architecture changes. Review and Edit: Conduct thorough reviews of documentation to ensure accuracy, consistency, and clarity. Edit and proofread content produced by other team members to maintain high-quality standards. Technical Understanding: Leverage your deep understanding of software architecture principles to accurately document system design, architecture patterns, and best practices. Explain complex architectural concepts to both technical and non-technical audiences. User-Centered Design: Develop documentation with the end-user in mind, ensuring that content is accessible, usable, and effective in helping users achieve their goals. Tools and Standards: Utilize industry-standard tools and methodologies for documentation, including version control, content management systems, and markup languages. Advocate for best practices in technical writing and contribute to the continuous improvement of documentation processes. Training and Support: Provide training and support to internal teams on the use and importance of technical documentation. Act as a subject matter expert on documentation best practices and application support. Other duties as assigned. PHYSICAL REQUIREMENTS Job requires the ability to use vision, adjust focus and work on a standard computer screen Job may require extended sitting or standing, use of standard office equipment Job will require regular and punctual attendance and may require presence on-site at the assigned work location OTHER SKILLS AND ABILITIES Must be legally authorized to work in the United States Technical Expertise: Strong understanding of software architecture principles, including design patterns, system scalability, and integration strategies. Writing Skills: Exceptional written and verbal communication skills with a proven ability to simplify complex technical concepts. EDUCATION AND EXPERIENCE Bachelor of Science in Computer Science, Technical Communication or equivalent. 3+ years of experience in technical, cross-functional agile teams CERTIFICATION AND LICENSES Professional certification may be required in some areas. WHY SHOULD YOU WORK FOR CRANE? At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work. We offer: Quarterly Incentive Plan 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use Excellent Medical, Dental and Vision benefits Tuition Reimbursement for education related to your job Employee Recognition and Rewards Program Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities Employee Discounts Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates Come join the leader in logistics and take your career in the right direction. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We maintain a drug-free workplace and perform pre-employment substance abuse testing. This position requires the final candidate to successfully pass an E-Verify Check. Company benefits are contingent upon meeting eligibility requirements and plan conditions. Qualifications Education Required High School or better. Preferred Bachelors or better in Computer Science or related field. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr In Summary: Documentation Development: Create, edit, and maintain detailed technical documentation, including but not limited to operational standard operating procedures, system design documents, user manuals, and developer guides . Collaborate with Technical Teams: Work closely with software architects, developers, and product managers to gather information, understand project requirements, and translate technical details into clear, user-friendly content . En Español: Desarrollo de documentación: Crear, editar y mantener la documentación técnica detallada, incluidos pero no limitados a los procedimientos operativos estándar de operación, documentos de diseño del sistema, manuales de usuario y guías para desarrolladores. Colaborar con Equipos Técnicos: Trabajar en estrecha colaboración con arquitectos de software, desarrolladores y gerentes de productos para recopilar información, comprender los requisitos del proyecto y traducir detalles técnicos a contenido claro y fácil de usar. Colabora con Equipos Operacionales: trabajar estrechamente con administradores de cuentas, gestores regionales de procesos y analistas empresariales para reunir información, entender los requerimientos del proceso operacional y traducirlos en procedimientos operacionales estándares para que los usuarios finales entiendan y gestionen las operaciones complejas día a día. Gestión de Contenido: Organizar y estructurar la documentación de una manera lógica, fácil de navegar patrón. Asegurarse de que toda la Documentación es actualizada y refleja claramente los últimos cambios en la arquitectura del software. Explicar conceptos arquitectónicos complejos tanto a audiencias técnicas como no técnicas. Diseño centrado en el usuario: Desarrollar documentación con el usuario final en mente, asegurando que el contenido sea accesible, utilizable y efectivo para ayudar a los usuarios a alcanzar sus objetivos. Herramientas y estándares: Utilice herramientas y metodologías estándar de la industria para la documentación, incluido control de versiones, sistemas de gestión de contenidos y lenguajes de marcado. Defender las mejores prácticas en escritura técnica y contribuir a la mejora continua de los procesos de documentación. Capacitación y Apoyo: Proporcionar capacitaciones y apoyo a equipos internos sobre el uso e importancia de la documentada técnica. Actúa como experto en materia de documentación sobre las mejores prácticas y el apoyo a la aplicación. Otras tareas según lo asignado. Requisitos Físicos El trabajo requiere una gran comprensión de los principios de arquitectura de software, incluyendo patrones de diseño, escalabilidad del sistema y estrategias de integración. Habilidades para escribir: habilidades excepcionales de comunicación escrita y verbal con capacidad comprobada para simplificar conceptos técnicos complejos. No se deben interpretar como una lista exhaustiva de todas las responsabilidades, deberes y habilidades requeridas del personal clasificado así. Todo el personal puede ser obligado a realizar tareas fuera de sus responsabilidades normales de vez en cuando, según sea necesario. Las demandas físicas descritas aquí son representativas de aquellas que debe cumplir un empleado para desempeñar con éxito las funciones esenciales de este trabajo. Se pueden hacer ajustes razonables para permitir que los individuos con discapacidad realicen las funciones fundamentales. Mantenemos un lugar de trabajo libre de drogas y realizamos pruebas de abuso de sustancias antes del empleo. Esta posición requiere que el candidato final pase exitosamente un E-Verify Check. Los beneficios están condicionados al cumplimiento de requisitos y condiciones de elegibilidad.