Jobgether
Systems Engineer III / Video Conferencing and Video Streaming Support Engineer
Jobgether, New York, New York, United States
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a
Systems Engineer III / Video Conferencing and Video Streaming Support Engineer
in
Illinois (USA) . In this role, you will provide expert-level support for high-definition video conferencing and video streaming systems, ensuring reliable and high-quality experiences for enterprise clients. You will design, configure, and troubleshoot complex video and audio systems, integrating multiple technologies and collaborating with vendors, field teams, and IT managers. The position requires strong technical expertise across video platforms, networking, and hardware/software components, as well as project management skills to handle multiple initiatives. You will actively contribute to system improvements, resolve escalated technical issues, and ensure seamless operation of video communication solutions. This role offers the chance to work in a dynamic, fast-paced environment with exposure to cutting-edge video technologies and enterprise-grade systems. Accountabilities: Design and implement complex video conferencing and streaming solutions according to client requirements. Configure VCS devices, Zoom Rooms, CUCM, CMS, and related APIs for seamless video and audio connectivity. Troubleshoot and resolve video/audio stream issues, network connectivity problems, and routing/interference challenges. Collaborate with vendors, field personnel, and IT teams to resolve escalated issues and support project execution. Administer and maintain Cisco Telepresence Management Suite (TMS) and client production servers. Support Layer 2 and Layer 3 network infrastructure and integrate backup solutions for video systems. Manage equipment inventory, handle change requests, and assist with system installations and upgrades. Requirements 8–12 years of experience in video conferencing, video streaming, and enterprise systems support. Bachelor’s degree in a related field; if not, an additional four years of relevant experience is required. Strong knowledge of VCS, Zoom Rooms, CUCM, CMS, APIs, and networking protocols (VLANs, multicast, IGMP). Experience troubleshooting video/audio systems and network connectivity issues. Ability to work independently and manage multiple projects while adhering to timelines. Excellent interpersonal skills to work with clients, vendors, and internal teams. Special credentials or certifications may be required on a case-specific basis. Benefits Competitive compensation for the role. Remote support options for qualified candidates. Exposure to cutting-edge video conferencing and streaming technologies. Opportunity to manage complex projects and cross-functional collaboration. Work in a diverse, inclusive, and merit-based environment. Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly. Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements. It compares your profile to the job’s core requirements and past success factors to determine your match score. Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. When necessary, our human team may perform an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team. Thank you for your interest! #LI-CL1
Systems Engineer III / Video Conferencing and Video Streaming Support Engineer
in
Illinois (USA) . In this role, you will provide expert-level support for high-definition video conferencing and video streaming systems, ensuring reliable and high-quality experiences for enterprise clients. You will design, configure, and troubleshoot complex video and audio systems, integrating multiple technologies and collaborating with vendors, field teams, and IT managers. The position requires strong technical expertise across video platforms, networking, and hardware/software components, as well as project management skills to handle multiple initiatives. You will actively contribute to system improvements, resolve escalated technical issues, and ensure seamless operation of video communication solutions. This role offers the chance to work in a dynamic, fast-paced environment with exposure to cutting-edge video technologies and enterprise-grade systems. Accountabilities: Design and implement complex video conferencing and streaming solutions according to client requirements. Configure VCS devices, Zoom Rooms, CUCM, CMS, and related APIs for seamless video and audio connectivity. Troubleshoot and resolve video/audio stream issues, network connectivity problems, and routing/interference challenges. Collaborate with vendors, field personnel, and IT teams to resolve escalated issues and support project execution. Administer and maintain Cisco Telepresence Management Suite (TMS) and client production servers. Support Layer 2 and Layer 3 network infrastructure and integrate backup solutions for video systems. Manage equipment inventory, handle change requests, and assist with system installations and upgrades. Requirements 8–12 years of experience in video conferencing, video streaming, and enterprise systems support. Bachelor’s degree in a related field; if not, an additional four years of relevant experience is required. Strong knowledge of VCS, Zoom Rooms, CUCM, CMS, APIs, and networking protocols (VLANs, multicast, IGMP). Experience troubleshooting video/audio systems and network connectivity issues. Ability to work independently and manage multiple projects while adhering to timelines. Excellent interpersonal skills to work with clients, vendors, and internal teams. Special credentials or certifications may be required on a case-specific basis. Benefits Competitive compensation for the role. Remote support options for qualified candidates. Exposure to cutting-edge video conferencing and streaming technologies. Opportunity to manage complex projects and cross-functional collaboration. Work in a diverse, inclusive, and merit-based environment. Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly. Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements. It compares your profile to the job’s core requirements and past success factors to determine your match score. Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. When necessary, our human team may perform an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team. Thank you for your interest! #LI-CL1