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Marketing Ambassador

Rivers Casino, Schenectady, NY, United States


Position Summary:

Responsible for assisting casino guests with player card enrollment and players club services by ensuring guests receive friendly and efficient customer service.

Job Title:

Marketing Ambassador

Department:

Players Club

Reports To:

Supervisor Players Club

FLSA Designation:

Non-Exempt

License Type:

Gaming

Target Pay:

Start - $23.94 One Year- $26.60

Essential Job Functions:

Enrolls new casino guests in Players club rewards program

Promote the success of the Players Club by explaining the program to guests and demonstrating the value and benefits of the club.

Knowledgeable of all casino and hotel marketing and non-marketing events

Works with VIP services to better serve guests and resolving guest concerns or complaints when necessary

Assists in execution of promotions, programs and drawings as requested by Marketing

Provides general event and Entertainment support as directed by Marketing

Attends and participates in marketing related events

Performs all other duties as assigned

Qualifications:

Must be 21 years or older

High school diploma or equivalent.

Willing to represent the company core values of Fun, Service, Integrity and Respect at all times

Possess a positive attitude that encourages participation and enthusiasm by others

Be comfortable speaking in public, approaching and interacting with guests

Have a strong knowledge of company culture

Ability to communicate effectively with team members and guests

Ability to work flexible shifts and days of the week, including nights, holidays and weekends

Dependable and self-motivated

Working Conditions:

Regularly required to see, talk and hear; use hands to finger, handle, or feel and reach with hands and arms; stand and walk

Must occasionally lift up to 25 pounds

Frequently required to stoop, crouch or kneel

Ability to interact with others while maintaining a courteous and positive demeanor

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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