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Frederick County , Inc.

Library Technician

Frederick County , Inc., Frederick, Maryland, United States, 21701

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Salary:

$19.69 Hourly Location :

Frederick County Public Libraries - Frederick, MD Job Type:

Part-Time Library-Teachers' Pension Job Number:

FY26-00142 Department:

Public Libraries Opening Date:

11/13/2025 Closing Date:

12/2/2025 4:00 PM Eastern FLSA:

Non-Exempt

JOB INFORMATION Join the vibrant, community-minded team at Frederick County Public Libraries (

FCP

L

)! We are seeking a creative, energetic, and visionary individual to become part of our team. Located in Central Maryland between Washington D.C. and Baltimore, FCPL is a rapidly developing system of nine libraries and two bookmobiles. Our mission is to facilitate the public's freedom to explore, to invent, and to transform. FCPL connects people to ideas and to each other, helping to foster individual and community growth. POSITION DETAILS: Non-exempt; part-time; 18 hours per week; scheduled to work days, evenings and weekends during FCPL operating schedule; no-benefits with exception to enrollment in the Maryland State Teacher's Pension Plan and Employee Sick and Safe Leave; subject to system-wide reassignment.

2 Vacancies Available:

C. Burr Artz Public Library:

18 hours per week assigned to this location Urbana Regional Library:

18 hours per week assigned to this location This para-professional position provides comprehensive library services to patrons and is involved with a wide variety of library activities and operations. Supervision is received from the Assistant Branch Administrator or Branch Administrator.

Frederick County Government values the principles of diversity and inclusion, and strives to ensure equal opportunities for its workforce, applicants and community members. If you are a person who wants to make a difference, give back to your community, and be a voice for change, apply to Frederick County Government today.

ESSENTIAL DUTIES AND JOB RESPONSIBILITIES

Provide strong and effective customer service, exhibiting patience and courtesy while staffing the desk, including check-in and check-out of FCPL materials Assist patrons of all ages with information questions or reader's advisory requests and assistance with using library technologies, downloading e-content and related assistance Assist patrons in using computerized and print information sources and/or direct them to other appropriate sources Maintain general knowledge of branch collections and resources, and current literature Present pre-planned programs for children, teen and adults, as needed Perform basic bibliographic searches related to interlibrary loan requests and reserves Explain FCPL policies and services to patrons, and refer difficult questions to the supervisor Assist with general maintenance of branch collections Prepare and maintain displays to promote reading and FCPL services, as assigned Circulate FCPL materials (check-out and return); and perform other basic clerical duties related to circulation of materials May perform duties as a Passport Acceptance Agent, to include executing passport applications Participate in outreach events to promote library services Attend related workshops, meetings and learning opportunities Perform other related duties as required To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The essential duties do not cover all duties that may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. QUALIFICATIONS AND REQUIREMENTS The qualifications/requirements, knowledge/skills/abilities and physical requirements or working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

High school graduation or the equivalent Minimum 2 years of customer service work experience, working directly with the public in retail, education, community or public relations, or any high traffic customer service setting Word processing and/or data entry experience or training KNOWLEDGE / SKILLS / ABILITIES: Knowledge of public library practices and procedures Knowledge of research techniques, research materials and general readers' interest, as well as authors, books and other formats of library materials Working knowledge of social media tools and techniques, and ability to effectively communicate in an online environment to engage customers via social media Knowledge of standard computer applications and devices including tablets/mobile devices, software applications, and downloadable e-format materials Strong internal and external customer service ability including ability to exhibit patience, tact, and courtesy working collaboratively in a team environment Strong and effective spoken and written (English) communication skills May require the ability to become certified as a Passport Acceptance Agent from the U.S. Department of State within 180 days of hire and maintain certification Ability to effectively access and utilize FCPL's computerized systems and the Internet, and ability to effectively provide related instruction for customers and staff in a friendly and respectful manner Ability to effectively organize work, problem solve, determine priorities, make decisions and complete assigned duties with minimal supervision Ability to prioritize, meet deadlines and effectively manage time in a busy environment Ability to demonstrate creativity, flexibility, positive attitude and good judgment. Ability to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems Ability to develop and maintain effective working relationships with patrons, co-workers and the general public PREFERENCE MAY BE GIVEN FOR : 6 months of work experience in a public, academic or school library Additional years of customer service work experience Current Frederick County Public Library (FCPL) Employee PHYSICAL REQUIREMENTS / WORKING CONDITIONS:

While in this position, the employee is constantly reaching; frequently sitting, walking, lifting up to 20 pounds; occasionally stooping, kneeling, crouching While in this position, the employee is constantly indoors During outreach programs and events the employee is frequently working outdoors; working in hot temperatures (above 100 degrees) working in cold temperatures (below 32 degrees) and walking on uneven ground ADDITIONAL INFORMATION / EXAMINATION PROCESS

Ability to provide own transportation to meetings, workshops and various branch libraries as needed Available for varied workdays and hours within the FCPL operating schedule

EXAMINATION PROCESS (may include): An evaluation of training and experience One or more interviews

Frederick County Government is committed to providing an inclusive work environment and complies with all applicable laws and regulations regarding workplace accommodation, including for individuals with disabilities. Applicants who require reasonable accommodation during the application and hiring process may contact the Talent Acquisition section of Human Resources. Inquiries about accommodations can be sent to Recruitment@FrederickCountyMD.gov The Frederick County Public Libraries (FCPL) system operates under the authority of the FCPL Board of Trustees. FCPL has adopted the Frederick County (Government) Personnel Rules except where those rules conflict with state law relating to public libraries or with FCPL personnel procedures

Pension Plan:

FCPL employees who qualify are required by state law to participate in the Maryland State Teacher's Pension System and are subject to the laws governing this plan. Savings Plan - Deferred Compensation : The County offers a Section 457 Plan. Deferred compensation plans allow participants to save for retirement now and pay taxes later by contributing a portion of their salaries pre-tax to the plan. Contributions are invested at the employee's direction into one or more of the variety of investment options offered by the plan. Changes may be made to the contribution levels, investment options, etc. at any time. 01

Have you earned a high school diploma or the equivalency?

Yes No

02

How many years of customer service work experience working directly with the public in retail, education, community or public relations, or any high traffic customer service setting do you have?

Less than 2 year of experience 2 years of experience 3 years of experience 4 or more years of experience

03

Please provide details regarding that work history in the text area below. The work history details provided should include the employer or organization name, dates of employment/service and the duties you performed.NOTE: When considering work history, 1 year of employment = 2,080 hours. If Human Resources staff is unable to confirm your related work experience, based on the information submitted, you will not be granted the preference. 04

Do you have at least 6 months of work experience in a public, academic or school library?

Yes No

05

Please provide details regarding that work history in the text area below. The work history details provided should include the employer or organization name, dates of employment/service to include hours worked and the duties you performed.NOTE: When considering work history, 6 months of employment = 1,040 hours. If Human Resources staff is unable to confirm your related work experience, based on the information submitted, you will not receive the preference credit. 06

Do you have word processing and/or data entry experience or training?

Yes No

07

Please provide details regarding that work history in the text area below. The work history details provided should include the employer or organization name, dates of employment/service and the duties you performed. 08

Are you a current Frederick County Public Library (FCPL) employee?

Yes No

09

Please indicate below what position(s) you are interested in applying for:

I am interested in the C. Burr Artz position I am interested in the Urbana Regional Library position I am interested in either position

Required Question