Asurion
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POSITION OVERVIEW The Instructional Design position is responsible for consulting with internal stakeholders to create learning solutions, managing and creating instructional design training materials, collaborating with partners and across the enterprise, and designing and developing learning solutions.
ESSENTIAL JOB SKILLS/DUTIES
Design and develop training course material using instructional design techniques in conjunction with adult learning theory
Develop assessments to support and analyze learning effectiveness
Design training and job aids for instructor-led and online delivery
Develop learning objectives to include audience, behavior, conditions, and standards
Design and create a variety of materials, and apply fundamental research skills to instructional design projects
Assess the current state of training content across Asurion’s accounts and drive improvements, creativity, and innovation in the way training content is displayed and distributed
Develop and implement multiple Learning Projects, Learning Games, Distance Learning Training, Motion Graphics, Computer-Based Learnings
SKILLS Technical skills
Exceptional written and oral communication skills
Experience with the creative use of instructional design technologies
Expertise in adult learning and all aspects of instructional design for various formats, including instructor-led, eLearning, mobile, and various types of performance support
Excellent organizational, communication, and project management skills with the ability to meet tight deadlines, manage heavy workloads and prioritize tasks
Experience using Instructional Design software such as Storyline and Captivate
Understanding of next generation technologies related to cloud, mobile, social, or big data
Soft/Leadership skills
Active listener; strong communication - verbal and nonverbal
Probes; good analysis; solves more detailed problems
Manages time; self-directed in most work areas; assists others
Builds relationships with teammates and establishes relationships with key stakeholders
Detailed understanding of the products and services offered.
Adaptable to change; can help support others through change
Contributing team member and leverages relationships to advance work
Provides peer to peer feedback and coaching to new team members
Inspires peers through engagement, team support and continuous improvement.
Accountable for own performance and supporting efforts of team, acting with a customer first mindset.
EDUCATION AND EXPERIENCE Preferred Education and Experience
Bachelor’s Degree OR equivalent combination of education and experience
Hands‑on experience with mobile devices, tablets, computers, digital cameras, televisions, home audio, and/or appliances preferred
2+ years’ experience applying instructional design and adult learning methodologies to development and implementation of web‑based training and other instructional materials
Alternatively, 2+ years’ experience in a related creative professional field (web development, graphic design, animation, videography)
NOTE This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, working conditions, physical demands, and activities may change or new ones may be assigned at any time with or without notice.
Asurion provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual or orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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POSITION OVERVIEW The Instructional Design position is responsible for consulting with internal stakeholders to create learning solutions, managing and creating instructional design training materials, collaborating with partners and across the enterprise, and designing and developing learning solutions.
ESSENTIAL JOB SKILLS/DUTIES
Design and develop training course material using instructional design techniques in conjunction with adult learning theory
Develop assessments to support and analyze learning effectiveness
Design training and job aids for instructor-led and online delivery
Develop learning objectives to include audience, behavior, conditions, and standards
Design and create a variety of materials, and apply fundamental research skills to instructional design projects
Assess the current state of training content across Asurion’s accounts and drive improvements, creativity, and innovation in the way training content is displayed and distributed
Develop and implement multiple Learning Projects, Learning Games, Distance Learning Training, Motion Graphics, Computer-Based Learnings
SKILLS Technical skills
Exceptional written and oral communication skills
Experience with the creative use of instructional design technologies
Expertise in adult learning and all aspects of instructional design for various formats, including instructor-led, eLearning, mobile, and various types of performance support
Excellent organizational, communication, and project management skills with the ability to meet tight deadlines, manage heavy workloads and prioritize tasks
Experience using Instructional Design software such as Storyline and Captivate
Understanding of next generation technologies related to cloud, mobile, social, or big data
Soft/Leadership skills
Active listener; strong communication - verbal and nonverbal
Probes; good analysis; solves more detailed problems
Manages time; self-directed in most work areas; assists others
Builds relationships with teammates and establishes relationships with key stakeholders
Detailed understanding of the products and services offered.
Adaptable to change; can help support others through change
Contributing team member and leverages relationships to advance work
Provides peer to peer feedback and coaching to new team members
Inspires peers through engagement, team support and continuous improvement.
Accountable for own performance and supporting efforts of team, acting with a customer first mindset.
EDUCATION AND EXPERIENCE Preferred Education and Experience
Bachelor’s Degree OR equivalent combination of education and experience
Hands‑on experience with mobile devices, tablets, computers, digital cameras, televisions, home audio, and/or appliances preferred
2+ years’ experience applying instructional design and adult learning methodologies to development and implementation of web‑based training and other instructional materials
Alternatively, 2+ years’ experience in a related creative professional field (web development, graphic design, animation, videography)
NOTE This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, working conditions, physical demands, and activities may change or new ones may be assigned at any time with or without notice.
Asurion provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual or orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
#J-18808-Ljbffr